Joe Washburn | Page 4

Customer service #1 The salesman, the sales manager and everyone at the dealership was so courteous and my car buying experience the best I’ve ever had and this is my 5th The salesman, the sales manager and everyone at the dealership was so courteous and my car buying experience the best I’ve ever had and this is my 5th time purchasing a car. The way they showed interest in my inquiries but they weren’t over bearing salesmen trying to just sell a car. I appreciate the courteousness, professionalism, and top tier customer service! More

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Excellent service, very respectful and professional, helpful The team at Phillips (Joe and Mark, along with everyone I talked to) went out of their way to make the buying experience pleasurable, stress-free, and The team at Phillips (Joe and Mark, along with everyone I talked to) went out of their way to make the buying experience pleasurable, stress-free, and fun. They are professionals. They were able to bring in a vehicle from another dealer (not always an easy thing) that met my needs perfectly. Organized, efficient, and just fun to deal with. Highly recommended. More

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Best buying experience I have ever had! From Joe Washburn getting me started after I saw the Durango I was looking for at Phillips online, to the salesman Sonny Wallace, to Brad in Finance, From Joe Washburn getting me started after I saw the Durango I was looking for at Phillips online, to the salesman Sonny Wallace, to Brad in Finance, everything went amazingly well! No pressure sales tactics and the deal they made me was fantastic! A great pleasure to work with Sonny and he answered all my questions and ensured all was to my satisfaction. I would recommend these dealership to any & all! Thanks! More

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Happy Customer 😁 Joe Washburn contacted me from an inquiry I made online about a vehicle I saw online and set up an appointment for me to meet with a sales rep the nex Joe Washburn contacted me from an inquiry I made online about a vehicle I saw online and set up an appointment for me to meet with a sales rep the next day. Sales Rep, Steve Pelnar, was not pushy and I felt I paid a fair price. Very happy with my purchase. I drove all the way from Bradenton because Phillips had the best deal according to my online research. Kevin Roberts, Finance, got me a great interest rate - a bit better than my personal credit union. He wasn't obnoxious with up-selling his products which I appreciated. Great experience! More

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Amazing I had been to multiple Chrysler dealerships looking for my Pacifica and finally found Bill Stickley at Phillips. He was such a pleasure to work with I had been to multiple Chrysler dealerships looking for my Pacifica and finally found Bill Stickley at Phillips. He was such a pleasure to work with and gave us such a great deal. It felt so good to work with someone who wanted to work with me that my husband and I decided to buy two cars and went home with a truck for him too!!! Thanks Bill!!! More

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Great People ! I started my buying process with Joe Washburn in the Internet department. I appreciated his prompt response, professionlism and willingness to find m I started my buying process with Joe Washburn in the Internet department. I appreciated his prompt response, professionlism and willingness to find me the exact car wanted. When I visited the showroom, Joe i troduced me to Matthew Hurd who made my experience in buying a car "in person" a great experience. I have purchased my last three vehicles online because my past experiences in a dealership have not been good. Not so at Phillips Chrysler...is was pleasant from start to finish...which was very quick ! Matthew was very personable, knowledgeable and made sure I knew everything about my new Jeep Renegde. I would recommend Phillips Chrysler to any friend..male or female ! More

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Great Vehicle - Awesome Personnel Found vehicle online, contacted dealer for pricing, received immediate response from Joe Washburn, planned an impromptu trip from Jacksonville after w Found vehicle online, contacted dealer for pricing, received immediate response from Joe Washburn, planned an impromptu trip from Jacksonville after work. Our salesman, Otto Scharfschwerdt, was extremely responsive, easy to work with and even stayed late to get us in and out as fast as possible. Kevin Roberts, Finance Manager, was helpful, super fast & a pleasure to deal with as well. We highly recommend this dealership and these gentleman & thank them for being so accommodating and pleasant to work with. More

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