Joe Zappulla | Page 8

Never a good experience. Every time we had had to bring in the car, we have ended up spending so much money. I have had several leases, and in the lease period never had to pay above service covered. With in the car, we have ended up spending so much money. I have had several leases, and in the lease period never had to pay above service covered. With my mini, every service drop requires either new brakes, or new tires. I have a 3 year lease, and we have already had to replace tires 3 times. It’s ridiculous. And mini refuses to match prices when they know they are higher. Mavis and town fair will not provide a written quote because they dont want you to shop it around. So we cannot match compare like you suggested and your manager is always difficult about being friendly about these large cost items and amendable. I went to Toyota service the same week, was less than an hour, cost zero, the staff was ALL extremely friendly and the wait room was like a hotel lobby. More

by FRANK.BARTOLOTTA Verified Customer Verified Customer

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Very very very very very very very happy and very very very very nice person very very nice person More

by SAAMAZAR Verified Customer Verified Customer

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Wide variation of vehicles for sale and found the one I was looking for. Car was ready when promised was looking for. Car was ready when promised More

by GINOC516 Verified Customer Verified Customer

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Excellent customer service from start to finish. I would highly recommend Jeff Laporte. Loving my Mini!!! highly recommend Jeff Laporte. Loving my Mini!!! More

by KSILVERSEY Verified Customer Verified Customer

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I went in to test drive a Countryman. I had really wanted a 4 door Cooper but there appeared to be none in your website inventory. My Motoring Advisor, Jeff LaPorte checked the inventory and there was a beau a 4 door Cooper but there appeared to be none in your website inventory. My Motoring Advisor, Jeff LaPorte checked the inventory and there was a beautiful gray and black 4 door Cooper S in the showroom. Jeff was awesome. He was very patient with a customer (me) who hadn’t bought a car in 31 years. He showed me all the new technology and took me on a gentle test drive since I was only used to driving my elderly Volvo. I was sold and I am supremely happy with the car and with my experience with Jeff L, Joy and Mini of Fairfield County. Thank you, Kathie Anderson More

by KLASHOPPER Verified Customer Verified Customer

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Fabrizio is as always a gentleman! My car is gorgeous and drives like a dream. drives like a dream. More

by CAROLACIOPPA Verified Customer Verified Customer

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The folks at this dealership were thoughtful, attentive, and above all else, straightforward. It was a pleasure doing business with them and I look forward to any future purchases with them. and above all else, straightforward. It was a pleasure doing business with them and I look forward to any future purchases with them. More

by JAMES@HIDDENCITYPHOTOS.COM Verified Customer Verified Customer

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The team were fantastic and I would like to call out Liz. She is so customer orientated and very authentic. This is my first experience with your service dept but I have ordered a new mini for delivery next She is so customer orientated and very authentic. This is my first experience with your service dept but I have ordered a new mini for delivery next year. I feel really encouraged by this experience. More

by simon12 Verified Customer Verified Customer

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Great customer service by Jefferey Albanesi! Also, beautiful showroom and the buying process was great. beautiful showroom and the buying process was great. More

by MEFRANKIAM Verified Customer Verified Customer

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Welcoming environment and friendly sales professionals. Dealership is conveniently located with plenty of parking and a clean comfortable sales showroom. Dealership is conveniently located with plenty of parking and a clean comfortable sales showroom. More

by Mrd45 Verified Customer Verified Customer

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