Joe n | Page 6
Service Advisor
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
218 Reviews
Write a Review218 Reviews of Joe n
January 28, 2023
Professional, gave clear explanations for the estimate, called prior to performing any work not included in the estimate, and were honest about work not needed. called prior to performing any work not included in the estimate, and were honest about work not needed. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Bryan Robertson
January 28, 2023
Easy to make appointments and the service reps are thorough when providing an estimate. They will call before doing any additional work, and they were honest about work that doesn’t need to be done. thorough when providing an estimate. They will call before doing any additional work, and they were honest about work that doesn’t need to be done. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Bryan Robertson
January 27, 2023
Great customer service. Friendly and helpful staffs to fix my issue, we will definitely come back for service. Friendly and helpful staffs to fix my issue, we will definitely come back for service. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Bryan Robertson
January 23, 2023
I scheduled a maintenance service on-line for my 2021 Subaru Legacy selected a 10:30a appointment time I waited more than 3 hours for my general maintenance inspection. My issue is why schedule an appoin Subaru Legacy selected a 10:30a appointment time I waited more than 3 hours for my general maintenance inspection. My issue is why schedule an appointment if I’m expected to wait for 3 hours before getting my car serviced the problem could be on-line scheduling but no one offered an explanation for my long wait this is where the car was purchased so taking it there for service seemed the correct thing to do, please advise about alternatives for scheduling service appointments for my vehicle More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Bryan Robertson
January 23, 2023
I purchased a factory defect, within the 1st month the door had issues. The car runs ok, not smoothly. door had issues. The car runs ok, not smoothly. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Bryan Robertson
January 20, 2023
Great and super helpful. Convenient and no money gauging. Annoying getting the call from dealership. Convenient and no money gauging. Annoying getting the call from dealership. More
Other Employees Tagged: Samuel De La Pena
January 20, 2023
No regrets buying a Subaru! Car is excellent. Everyone has always been friendly, professional, and helpful. The Service Center is the best. Complete confidence in their work. Car is excellent. Everyone has always been friendly, professional, and helpful. The Service Center is the best. Complete confidence in their work. More
Other Employees Tagged: Brandon Hocter, Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Bryan Robertson
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