Scott Smith

This is the third vehicle I've purchased from this dealership. This latest experience can't be beat! Ivan and everyone surrounding him made a deal that pleased my high expectations. I love the vehicle dealership. This latest experience can't be beat! Ivan and everyone surrounding him made a deal that pleased my high expectations. I love the vehicle that Ivan recommended and adore the customer service at this dealership from top to bottom. Thank you!! 😁 More

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My experience was great! Harrison took time to send me personalized videos of the car and even put it on a lift to show me the underside of the car! It was what I needed to j Harrison took time to send me personalized videos of the car and even put it on a lift to show me the underside of the car! It was what I needed to justify the trip from Rockwall! More

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I am very pleased with my entire car purchasing process and especially pleased with my salesman, Lex Woodard. He went beyond what was expected. and especially pleased with my salesman, Lex Woodard. He went beyond what was expected. More

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Ruben Silva is very professional, hard-working and always on top of the concerns that we had. He had everything done pretty much before we got to the dealership. He’s a great asset to the Pat lab Toyota of M on top of the concerns that we had. He had everything done pretty much before we got to the dealership. He’s a great asset to the Pat lab Toyota of McKinney dealership. I will highly recommend him to anybody. I know that needs a cart sincerely, David and Lesley Jones. More

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I did purchase a vehicle from this dealership, but they engage in all the typical dealership/car sales gimmicks with bait and switching and also very expensive fees that "we are trying to make some money o engage in all the typical dealership/car sales gimmicks with bait and switching and also very expensive fees that "we are trying to make some money on". They could not accurately state what the fee was for and changed with each person I spoke to. More

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Hudson was a pleasure to work with. He understood what we were looking for and made it possible. We had not purchased a new car in 16 years and he worked with us and never put any press He understood what we were looking for and made it possible. We had not purchased a new car in 16 years and he worked with us and never put any pressure on us. He invited us to text, or call, him if we had any questions or concerns. He was very knowledgeable about Toyota vehicles and answered all of our questions. We give him a 10! More

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Maricar is friendly ,knowledgeable, and professional. We would recommend her to anyone looking for a new vehicle. We would recommend her to anyone looking for a new vehicle. More

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Devin was great. My sales guy, Matt Unger, brought him over to meet me fairly early. I think he did the bc I was very direct that I had spent a lot of time researchin My sales guy, Matt Unger, brought him over to meet me fairly early. I think he did the bc I was very direct that I had spent a lot of time researching Tundras and I knew what was fair and what I wanted. Devin was great. Listened very well, only helped suggest solution type options to my filtered perimeters of what was important. I have bought several vehicles over 25 years, and the combo between Matt and Devin was special. I would trust them again and recco anyone looking for honest and genuine help, to partner with them for your next vehicle! More

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My car‑buying journey started with a deep dive into allocation lists and forum posts, trying to track down the exact vehicle I wanted. After weeks of searching, I finally spotted the perfect match on P allocation lists and forum posts, trying to track down the exact vehicle I wanted. After weeks of searching, I finally spotted the perfect match on Pat Lobb McKinney Toyota’s incoming inventory page. Even though it was a Sunday, I sent a text to the number listed, not expecting much. To my surprise, I was contacted promptly and professionally, and the conversation immediately put me at ease. From there, everything moved quickly. I was able to place a deposit on the incoming vehicle right away, and the team kept me updated throughout the process. The car even arrived earlier than expected, which was a great bonus. Kamal, my sales associate, deserves special recognition. He was professional, straightforward, and incredibly easy to work with. After dealing with some questionable tactics at local dealerships, I came in with my guard up — but Kamal completely erased those concerns. He was transparent, respectful, and focused on making the experience smooth rather than stressful. The entire process at Pat Lobb McKinney Toyota was worth the drive. If you value honesty, clear communication, and a dealership that treats you right, I highly recommend both Kamal and the team here. They delivered exactly the kind of experience every car buyer hopes for. More

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Loved this dealership, had bought multiple vehicles from them. Everybody working was incredibly helpful through the whole process and went over the top in a great way! them. Everybody working was incredibly helpful through the whole process and went over the top in a great way! More

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