Joel Curto | Page 2

GOOD PEOPLE Thank you Joel, I really appreciate you and your team at Cox Chevrolet. This is the car for me, I know I will love every day with this car. Please th Thank you Joel, I really appreciate you and your team at Cox Chevrolet. This is the car for me, I know I will love every day with this car. Please thank the Cox team. This Gen 6 Camaro is awesome! Respectfully submitted, Steve Hanosh 2018 CaMaro 1SS 1LE Black More

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Best quick service We bought car in Cox with help of Denny Hodges and Joel Curto. They worked together as a team and we were able to complete purchase within two hours. We bought car in Cox with help of Denny Hodges and Joel Curto. They worked together as a team and we were able to complete purchase within two hours. They both very kind people and excellent professionals. More

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Smooth professional experience Joel has continued to meet and exceed expectations in every aspect of the buying experience. I will continue my business with Joel and cox!! Thanks a Joel has continued to meet and exceed expectations in every aspect of the buying experience. I will continue my business with Joel and cox!! Thanks again for a great deal. More

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Excellent experience! After searching for weeks for a 2018 Pathfonder, the Lord brought us to Cox and we are overjoyed! Within 24 hours we were driving away in our perfect After searching for weeks for a 2018 Pathfonder, the Lord brought us to Cox and we are overjoyed! Within 24 hours we were driving away in our perfect new family vehicle. The price, service and overall competency of Joel at Cox was top notch. We were become in so disheartened after having horrible experiences with surrounding Nissan dealers, Cox brought us exactly what we wanted at the price we wanted. Thank you Cox! More

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Great experience I love this dealership they great with the people this is my second car from the same guy I bought it from the first time I love this dealership they great with the people this is my second car from the same guy I bought it from the first time More

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Got the deal I was looking for! Enjoyed my experience. Joel was very knowledgeable and helped with everything I asked about. Our vehicle was clean and ready for us to drive off the l Enjoyed my experience. Joel was very knowledgeable and helped with everything I asked about. Our vehicle was clean and ready for us to drive off the lot. More

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Always a good experience when visiting Cox Chevrolet Joel always goes above and beyond to help us whether it is a new car purchase or used car purchase. He has also helped us tremendously when we have be Joel always goes above and beyond to help us whether it is a new car purchase or used car purchase. He has also helped us tremendously when we have been involved in an accident and needed body work done at the dealership. He has also guided us through some service issues with our vehicles. This is why we remain loyal customers to Cox Chevrolet. More

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Phenomenal service! After a terrible experience at another Chevy dealership in Orlando, Cox Chevy made everything right. I came in with all my paperwork ready and they he After a terrible experience at another Chevy dealership in Orlando, Cox Chevy made everything right. I came in with all my paperwork ready and they held their word and beat the previous offer. Beyond that Joel, Juan, and Dan did a fantastic job of following up on the sale and making sure that the truck was performing perfectly as I drove it home. I cannot reccommend Joel, Juan, and Dan at cox Chevy enough. I will absolutely be coming back for my future purchases. More

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Wish it was a better review Juan was pleasant to deal with, he was patient and answered all my questions. Joel Curto initially was pleasant but failed to deliver even satisfactor Juan was pleasant to deal with, he was patient and answered all my questions. Joel Curto initially was pleasant but failed to deliver even satisfactory service on the days following delivery of the vehicle. Mr. Curto told me on 2 separate occasions that scratches in the car would be completely removed prior to my taking ownership. He assured me he had been a detail technician prior and would make sure the scratches would be repaired prior to taking delivery. After I got the car home, under closer inspection the paint was scratched and had swirl marks over the entire car. I took the car to a professional who advised me that the car had sustained significant damage to the clear coat from debris in the washing and drying rags along with improper buffing techniques. The car was new but had sat on the dealer lot for over a year. Too many carless washes over that timespan were most likely the primary cause. When I contacted Mr. Curto concerning the paint damage and the cost to fix it, he provided false excuses and no solutions. He told me the dealership could not have caused the damage and that the car came from the factory with the swirl marks. He further insulted me be implying that I had looked at the car on two separate occasions before taking ownership, thereby implying the problem was not his or the dealerships. It cost me $800 to repair the clear coat with less than 100 miles on the car. Another issue: When I received my finance paperwork from GM Financial over a week after taking delivery, I noticed that I had been charged hundreds of dollars more than the price on the purchase documents that I signed. The dealership also had failed to give me my finance paperwork that I signed the day of delivery. I had to call back two times and ultimately was mailed the documents over a week later. It was then that I could actually compare the documents I signed vs the documents I received strait from GM Financial. I was charged hundreds more than the contract price. No one had any answers or solutions on why I was charged hundreds more than I should have been. Note: Dan Welte (manager) stepped in and was honest and tried to resolve the issues. But as of today the car cost me over $1,000 more due to paint repairs and a false GM Financial agreement. More

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Excellent. Great service, very friendly. This is what car buying should be like. Nice and easy, stress free. Great price great service. I drive 2 hours to do bu Great service, very friendly. This is what car buying should be like. Nice and easy, stress free. Great price great service. I drive 2 hours to do business with these guys. More

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