Joel E. Gallardo | Page 2

It was my first time buying a car and I’m so happy to have stopped by at this dealership. What was “just looking around”, turned into buying my dream car! Not even five minutes had gone by when Victor ca have stopped by at this dealership. What was “just looking around”, turned into buying my dream car! Not even five minutes had gone by when Victor came out to greet my dad and I. So polite and transparent, he answered all our questions and made sure we understood everything to the “T” including my dad, whom he explained everything in Spanish to as well. He made sure I had a great test drive which made me fall in love with the car even more. As a young woman buying her first car, I had mixed experiences in other dealerships that ended up discouraging me a bit. I want to thank Victor for not only having the patience but also explaining everything to me which made me feel very comfortable, knowledgeable, and confident on this big purchase. Thank you! With no doubt I’d come back again! More

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Joel was great to work with. He was upfront and forthcoming about all of our questions concerning pricing and the vehicle. We would definitely drive the hour to purchase a vehi He was upfront and forthcoming about all of our questions concerning pricing and the vehicle. We would definitely drive the hour to purchase a vehicle from him again! Wonderful experience. More

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Joel and his team were great to work with! As a first time car buyer, they made the experience very easy and comfortable. Could not have asked for a better experience! As a first time car buyer, they made the experience very easy and comfortable. Could not have asked for a better experience! More

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My sales person was good and patient. He was willing to give all the time I needed with the car. The finance manager was rude and impatient. On top of that he was not an expert at his job He was willing to give all the time I needed with the car. The finance manager was rude and impatient. On top of that he was not an expert at his job and struggled to get through the basics. I would not recommend a somewhat complex purchase from them. Good inventory , fine enough facility. This is a small thing, but you don’t get but a half talk with a used car! Spending 35$ more dollars would not hurt them, it’s the small things. More

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It was a great experience and Joel went above and beyond making sure the car was in it's best working condition making sure the car was in it's best working condition More

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Ben Shenk is the best Sales Manager I have ever dealt with. Not even close. with. Not even close. More

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Great guy and he took care of all of our concerns. If you are thinking of buying a new or used car make sure you ask for Joel. Outstanding customer service and makes the transaction go seamless. Manag If you are thinking of buying a new or used car make sure you ask for Joel. Outstanding customer service and makes the transaction go seamless. Manager Ben was very helpful as well! More

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I'm very pleased with the service I received on my recent visit to Arlington Heights Buick GMC. Very much of that positive experience was due to the help that Joel Gallardo gave me. He is knowledgeable and visit to Arlington Heights Buick GMC. Very much of that positive experience was due to the help that Joel Gallardo gave me. He is knowledgeable and personable. I'd recommend him to anyone interested in purchasing a new or used car or service for one they own. I'd also like to complement the service personnel who mad an extra effort to prep my purchase quickly as I needed to take delivery without delay. More

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Joel gallardo fue muy amable y paciente durante el proceso de la compra de nuestra camioneta. proceso de la compra de nuestra camioneta. More

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They go above and beyond in working with their customers to help us, make us comfortable, and give us the best service. to help us, make us comfortable, and give us the best service. More

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