Joel Fereida

I had a very disappointing experience with the business manager, Joel Fereida. When I approached him to request cancellation of my Honda extended warranty, he immediately told me it could not be cancelled manager, Joel Fereida. When I approached him to request cancellation of my Honda extended warranty, he immediately told me it could not be cancelled. When I tried to ask further questions, he became dismissive and rudely told me to get away from him. The situation escalated and other staff members had to get involved. Later, after I followed up by email asking for an update, I was informed that the cancellation request was only sent out today March 11,2026 when the requested and signed date was 02/10/2026. This raises serious concerns about whether the request would have been processed at all if I had not followed up. Customers deserve clear information and professional treatment, especially when dealing with financial products like warranties. My experience with the handling of this cancellation and the way I was spoken to was very disappointing. I suggest research more on these issues before commiting anything because they would keep in the dealership the whole day faking that they are getting the paper works ready when in reality they are just looking to exhaust you more and hence agree to whatever addons they put at the end because you are in a rush to get things done now because you are very overwhelmed. More

Report | Print

I had a great experience working with Jamel. He was patient throughout the entire process, really listened to what I was looking for, and answered all of my questions. Joel in finance was also v He was patient throughout the entire process, really listened to what I was looking for, and answered all of my questions. Joel in finance was also very helpful and made sure everything was clear and handled smoothly. They both made the car buying process stress-free and enjoyable. If I could give more than 5 stars, I definitely would. Highly recommend working with them! More

Report | Print

Aaliyah at Hillside Honda made buying my 2025 Accord smooth, stress-free, and truly an amazing experience! smooth, stress-free, and truly an amazing experience! More

Report | Print

My partner and I had an absolutely outstanding experience at Hillside Honda, thanks in large part to the incredible service provided by Ashley Verdun. From start to finish, Ashley was knowledgeable, professi at Hillside Honda, thanks in large part to the incredible service provided by Ashley Verdun. From start to finish, Ashley was knowledgeable, professional, and genuinely kind. She patiently walked us through all of the trim options, never once making us feel rushed or pressured, and encouraged us to take a test drive so we could feel confident in our decision. What truly set Ashley apart was her respect for our process. She even gave us the time we needed to go home and think it over for a full week before returning — no pressure, just thoughtful guidance and clear communication throughout. Everything was explained transparently, and there were no hidden fees or surprise add-ons, which made the entire experience feel honest and stress-free. We ended up purchasing a CR-V Sport-L and could not be more thrilled with both our new vehicle and the level of service we received. We are truly over the top happy with our experience and highly recommend Hillside Honda — and especially Ashley Verdun — to anyone looking for a smooth, trustworthy, and enjoyable car-buying process. Thank you, Ashley, for making this such a positive milestone for us! More

Report | Print

Ashley was very helpful to our needs and likes she has a great sense of humor above all Ashley was very professional about her job. Thank you for helping us get our new ride. BLESS WITH GOOD ENERGY great sense of humor above all Ashley was very professional about her job. Thank you for helping us get our new ride. BLESS WITH GOOD ENERGY More

Report | Print

Very helpful If I ever need another car I would definitely come back here love definitely come back here love More

Report | Print

This was my first time in 30 years to buy a car! ! Aaliyah and Elvis were wonderful!! They were very freindly. I was able to leave tuat day with a car. I highly recomend Aaliyah at Hillside Honda Que ! Aaliyah and Elvis were wonderful!! They were very freindly. I was able to leave tuat day with a car. I highly recomend Aaliyah at Hillside Honda Queens fpr hour next car. ON to next 30 years!! More

Report | Print

Called for certified preowned vehicle and was transferred to salesman Saha who immediately answered my questions and was able to take out my purchased vehicle the same day. to salesman Saha who immediately answered my questions and was able to take out my purchased vehicle the same day. More

by DINDYAL Verified Customer Verified Customer

Report | Print

The sales staff were friendly honest and accommodating. Truthfully, Honda's sell themselves. I have only driven Honda vehicles since 1988. A newer /honda was a no brainer. Truthfully, Honda's sell themselves. I have only driven Honda vehicles since 1988. A newer /honda was a no brainer. More

by EMVPOWER Verified Customer Verified Customer

Report | Print

not all work promised to be done was done. they kept car for two days and all sercice as peomised was not done. they kept car for two days and all sercice as peomised was not done. More

Report | Print