Joel Gappa | Page 24

I was very impressed with this dealership. It was clean and inviting. The sales people that worked with me (Joel and Geno) were very friendly and professional. They were not your typical pushy/annoying c and inviting. The sales people that worked with me (Joel and Geno) were very friendly and professional. They were not your typical pushy/annoying car salesmen. Joel had extensive knowledge on the vehicle that I purchased. He spent a great deal of time showing me all of the options and how everything works. Geno was also very helpful and he made sure that I knew exactly how to use my remote start before leaving the dealership. The general sales manager, Rich, was a pleasure to work with. This is the first time that I actually enjoyed buying a car. No one in this dealership was pushy or kiniving. I got an excellent deal on my purchase and I never felt like I was being taken advantage of. The people at this dealership took the time to listen to me and my needs. They were all wonderful and I encourage anyone and everyone to check out this dealership! More

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I have purchased 2 new and 1 used Infiniti G's from Joel Gappa and Infiniti Hoffman Estates. The purchases ranged from 2007 - 2013. I remained very satisfied with sale and post sale experience with Joel Gappa and Infiniti Hoffman Estates. The purchases ranged from 2007 - 2013. I remained very satisfied with sale and post sale experience with both Mr. Gappa and Dealership. I would highly recommend them to anyone in the market for a new or used car. More

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I needed to lease a fleet of vehicles for our company. I visited all of the same class of dealers in the N.W. suburbs of Chicago. Most of the dealers treated me with respect and attempted to work with me. visited all of the same class of dealers in the N.W. suburbs of Chicago. Most of the dealers treated me with respect and attempted to work with me. Several of the dealerships were a simple "No way I would do business with them". I stopped in at Infinity of Hoffman Estates and met with Joel. He made me feel like a customer, treated me with respect, didn't talk down to me, didn't try to hard sell me. He talked business, he talked features, he demonstrated the various vehicles, he made suggestions based on our criteria, he listened to my needs and ultimately, sold me on doing business with Infinity of Hoffman Estates. Mike Smalley was also a very important part of this transaction. He and Joel worked with me to get the proper leasing, to find the specific cars I wanted and went above and beyond to make sure I was a satisfied customer. The end result of their actions is that I have leased 12 vehicles from them and look forward to my next experience. For a respectful purchasing experience, be sure to check out Infinity of Hoffman Estates. More

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Joel Gappa has been my salesman for the last 17 years and has sold me approximately 15 vehicles, he has always been courteous and very knowledgeable about each of the cars I purchased. His demeanor always s has sold me approximately 15 vehicles, he has always been courteous and very knowledgeable about each of the cars I purchased. His demeanor always stands out and you know he loves what he is doing. I have recommended him to many people who are also satisfied. If your looking for a GREAT SALESMAN he's the one..! More

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Received utmost customer service and Joel and dealership was willing to work within our budget and help us find the perfect car that fit us. Dealt with several dealers prior to Infiniti of Hoffman. This de was willing to work within our budget and help us find the perfect car that fit us. Dealt with several dealers prior to Infiniti of Hoffman. This dealership was by far superior with their customer service and price More

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This is the third car purchased with Infiniti of Hoffman Estates and they have made every experience hassle free and enjoyable. I will continue to purchase from this dealership for a long time. Estates and they have made every experience hassle free and enjoyable. I will continue to purchase from this dealership for a long time. More

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