Joel Palmquist
Joel Palmquist at Gorges Volvo Cars

Joel Palmquist | Page 55

Finance Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

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923 Reviews

I grew up in a small town called Wymore, Nebraska which is located two hours south of Omaha. In 2005, I graduated from Nebraska Christian College, and in 2012, I received my Master's in School Counseling. In my free time I enjoy playing golf and spending time with my family. I also enjoy rooting on the Huskers and Hawkeyes, needless to say the day after Thanksgiving is like watching my parents fight. Although I am not currently using my Master's in a school setting, counseling others make wise decisions in the car ownership experience is very important to me. My job here at Gorges Volvo Cars is to not only make sure you have a great experience the day you visit us, but for your entire ownership with your new car. Our Mission statement is to offer the highest level of quality products and service to establish life-long customers. I truly enjoy having our customers leave my office knowing they will be protected and having the peace of mind that we have their best interest in mind.

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

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923 Reviews

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923 Reviews of Joel Palmquist

June 03, 2020

Dealership Rating
Employee Rating

Outstanding customer service, friendly and courteous. So happy to be a Volvo owner for a second time. Thanks to your team for delivering a great product. More

by DHunter
Recommend Dealer
Yes

Other Employees Tagged: Marcus Gorges , Aaron Flanagan

Jun 26, 2020

Gorges Volvo Cars responded

Thank you. We appreciate the feedback and congratulations

June 02, 2020

Dealership Rating
Employee Rating

Cedric was fantastic to work with. He was very friendly, courteous and professional. Couple Cedric's service with Sales Manager Chad and Joel in Finance and you have an experience worthy of repeat. Would de More

by TOMVAN22
Recommend Dealer
Yes

Other Employees Tagged: Chad Christensen , Cedric Obiaka

Jun 02, 2020

Gorges Volvo Cars responded

That is great to hear! We appreciate both the review and your patronage. Congratulations and thank you!

May 29, 2020

Dealership Rating

Needed general service/oil change for my Volvo that I purchased last year. Due to Covid restrictions, I wasn’t sure how it would work. I called to make an appt. They offered valet service which turne More

by eugwilliams
Recommend Dealer
Yes

Other Employees Tagged: Chad Christensen , Cedric Obiaka, Jeff Spencer

May 30, 2020

Gorges Volvo Cars responded

We appreciate the feedback. This is a relatively new service with us and it is good to hear such a positive response. Thank you!

May 24, 2020

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Employee Rating

Everyone was so easy and great to work with. It was the fastest car purchase I have ever had. They even came and took the car to get inspected so we didn’t have to. They do so much to their used cars befor More

by jimhoman
Recommend Dealer
Yes

Other Employees Tagged: Marcus Gorges , Haley Frost

Jun 02, 2020

Gorges Volvo Cars responded

Thank you for that! We appreciate your review, your business, and the opportunity to help. Congratulations!

May 21, 2020

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Employee Rating

Working with Gorges Volvo was a breeze. They were very accomodating and friendly. Charles was fantastic to work through, Marcus was willing to get us a great deal and Joel helped us get great financing! D More

by A.PETERSON2137
Recommend Dealer
Yes

Other Employees Tagged: Marcus Gorges , Charles Erickson

Jun 02, 2020

Gorges Volvo Cars responded

Thank you. Charles truly cares about his clients and he is very easy to work with. We appreciate the feedback and your business. Congratulations!

May 19, 2020

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Employee Rating

Friendly and efficient. Came in right before closing and Mike and the rest of the staff didn’t mind staying to help us out. Very professional in how they conducted business More

by JAVWINES
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival, Chad Christensen

May 19, 2020

Gorges Volvo Cars responded

Thank you! We appreciate the opportunity to help out and earn your business. Thank you and congratulations!

May 16, 2020

Dealership Rating

Mike was so great to work with. He found the exact car that we wanted in a a matter of days. He was up front and and honest and made sure we got the best deal. We love our new Volvo!! More

by jasonkinnison
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival, Marcus Gorges

May 15, 2020

Dealership Rating
Employee Rating

Salesperson was easy to work with and low pressure. Dealership experience overall was very pleasant. Considering to current state of the country with Covid 19, they were very in line with current guide More

by JMLAND50
Recommend Dealer
Yes

Other Employees Tagged: Chad Christensen , Haley Frost

May 15, 2020

Gorges Volvo Cars responded

Thank you! We appreciate the review, the business, and the opportunity to be of assistance. Congratulations!

May 14, 2020

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Employee Rating

Not impressed. Bought a one year old Volvo certified car - picked it up and it had not even been vacuumed out and had a half tank of gas. Questioned a few chips in the windshield and was told there was noth More

by Strong1
Recommend Dealer
No

Other Employees Tagged: Chad Christensen , Cedric Obiaka

Jul 21, 2020

Gorges Volvo Cars responded

We apologize that the vehicle was not properly vacuumed. That should not have happened and we will address it. Our store policy has always been that preowned vehicles have a 1/2 tank of gas, new a full tank. It has been our store policy since opening and has never been an issue for us before. I'm not sure if there was a miscommunication from us, or if it was just something you felt should be different. Either way, we are sorry that you disagreed with that. Windshield chips are tricky. We have an onsite specialist who fills in what he can in order to correct and prevent spreading, the same as what insurance companies pay for if a chip is reported to them. That said they do not disappear completely, and some that are merely surface chips can't really be filled at all if they are just a slight divot. We would have to replace the windshield of probably 80% of our inventory if we did that as opposed to filling them in to repair them. We try and provide the best value. A new windshield could always be negotiated into a deal, but then the price would have to go up as everything costs money and Murphy's law says you would pick up a rock chip 3 days later and bring it back to have it filled. We appreciate your feedback and will address the vacuuming. That should never have happened and we sincerely apologize. Thank you.

May 13, 2020

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Employee Rating

There are always opertunities for improvements. For the most part service has been solid and dependable. Alway informative and proactive. Reliability has been there the last few years. More

by DAVID.BICKING
Recommend Dealer
Yes

Other Employees Tagged: Service advisors not listed

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