Joel White
Joel White at INFINITI of Lynnwood

Joel White | Page 17

Service Advisor

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.8
222 Reviews
4.8

222 Reviews

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222 Reviews of Joel White

March 03, 2024

Dealership Rating
Employee Rating

Joel is the man! My car recently got a flat tire due to our deteriorating infrastructure in Seattle. I texted Joel and he took care of everything. He kept me updated More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2024

INFINITI of Lynnwood responded

Thank you Bryan for your kind review and for allowing Joel and our team to assist you. We are grateful for the trust you placed in us and we are happy that Joel provided you with an excellent customer experience. We will look forward to seeing you at your next visit with us. Thank you for choosing INFINITI of Lynnwood!

March 01, 2024

Dealership Rating
Employee Rating

Take long time 4 weeks, and no backup car arrangement. We understand it will take long time to get parts which is beyond your control, but you should provide us the car to drive. We were told there we More

by DHUI333704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 01, 2024

INFINITI of Lynnwood responded

We are very sorry to learn about your disappointment in your experience. Please reach out to our Management team at (425) 409-6274 or email customercare@infinitioflynnwood.com if you would like to discuss your experience further. We welcome any opportunity to learn how we can earn back your trust and confidence in our team. We look forward to hearing from you.

February 24, 2024

Dealership Rating
Employee Rating

It is always a great experiencing servicing here, good customer service and mechanics. Always service here. More

by olasmolskaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Jeanneret, Ben Lutz, Kyra Russo

Feb 26, 2024

INFINITI of Lynnwood responded

We appreciate your loyalty to our team! We are happy that you were once again provided with exceptional customer care and it is our pleasure assisting you. Thank you sharing your kind review for continually choosing INFINITI of Lynnwood. Have a wonderful week!

February 19, 2024

Dealership Rating
Employee Rating

Joel was great! Amazing service and had no issues along the whole process. It was super easy, convenient and will be coming back when we have more work done for the More

by nichols.meggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Jeanneret, Ben Lutz, Kyra Russo

Feb 19, 2024

INFINITI of Lynnwood responded

Thank you! We appreciate your kind review and we are grateful for your business! We are happy that Joel was great to work with and that he provided you with amazing customer care. Thank you for choosing INFINITI of Lynnwood. It is our pleasure assisting you and we will look forward to your next visit with us.

February 16, 2024

Dealership Rating
Employee Rating

My compliment is that the Joel and the team is great. Very professional, prompt, understanding. The ability to use a loaner car for the duration of the repair was amazing. And getting my car back running More

by tewings28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

INFINITI of Lynnwood responded

Thank you for your review and visit. We are happy that our team did a great job getting your car back up and running and back on the road. We will be looking forward to the next opportunity to provide the full 5-star experience we strive for. Thank you for choosing INFINITI of Lynnwood!

February 15, 2024

Dealership Rating
Employee Rating

Joel is the man. Quick and precise. Went in asking about an issue and they found the solution. More

by Jhonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

INFINITI of Lynnwood responded

Thanks so much for your visit and kind review. We think Joel is great too and we are happy that he took great care of you during your visit. Thank you for trusting Joel and INFINITI of Lynnwood to assist you. Have a wonderful weekend!

February 12, 2024

Dealership Rating
Employee Rating

As always, I was met with a smile and immediate help, even though I was 30 mins early. Excellent service! More

by hall.saramary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

INFINITI of Lynnwood responded

We appreciate your kind review and we are grateful for your business. We are glad that you had a positive experience and you were greeted with a smile and excellent customer care. Thank you for trusting our INFINITI of Lynnwood service team!

February 09, 2024

Dealership Rating
Employee Rating

Really great service, care, and attentiveness to client. Overall a wonderful experience with very good customer service. Ben was really great on being responsive and helpful. Thank you Infiniti Lynnwood for More

by MALU.LU95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Jeanneret, Ben Lutz, Sarah Clarke

Feb 09, 2024

INFINITI of Lynnwood responded

Thank you for your recent visit and for taking the time to share your kind review. We are happy to hear that Ben was responsive, helpful and provided a wonderful customer experience for you. Thank you for your continued loyalty to our team and we will look forward to seeing you at your next visit with us. We appreciate you! Have a wonderful weekend!

February 01, 2024

Dealership Rating
Employee Rating

Great staff and mechanics. Quick and friendly. Will keep servicing my car here. Thank you. More

by ryandk99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Jeanneret, Ben Lutz, Kyra Russo, Silviana

Feb 01, 2024

INFINITI of Lynnwood responded

We appreciate you and your loyalty. Thank you for your recent service visit and for taking the time to share your review. It was our pleasure assisting you and we will look forward to seeing you at your next visit with our team.

January 29, 2024

Dealership Rating
Employee Rating

I appreciate the service and friendliness of the team. Easy to schedule and communicate. Thanks! More

by lynnae_1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Jeanneret, Ben Lutz, Kyra Russo

Jan 29, 2024

INFINITI of Lynnwood responded

We appreciate you! Thank you for choosing INFINITI of Lynnwood and for allowing us to assist you. We are grateful for you and your business!

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