227 Reviews
Write a Review227 Reviews of Joel White
August 23, 2023
I went in for an oil change and they found a different problem. They took care of it promptly and completed the work before the date I was promised. My service guy Joel was fantastic. problem. They took care of it promptly and completed the work before the date I was promised. My service guy Joel was fantastic. More
August 07, 2023
Here is my feedback which I already shared with the service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. I cant believe that Infiniti with the extremely high margins on the service parts and labor still finds the need to charge customers with the additional 3% charge. Secondly, I can't believe that a censor for the airbags costs $1,000. Every time I've gone to your service department, the costs are outrageous. It prevents me from ever even thinking about purchasing another car from Infiniti. More
Other Employees Tagged: Kyra Russo
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