Joel White | Page 23

Here is my feedback which I already shared with the service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. service department. First, the issue regarding the 3% service charge for using a credit card was not mentioned to me until making the final payment. I cant believe that Infiniti with the extremely high margins on the service parts and labor still finds the need to charge customers with the additional 3% charge. Secondly, I can't believe that a censor for the airbags costs $1,000. Every time I've gone to your service department, the costs are outrageous. It prevents me from ever even thinking about purchasing another car from Infiniti. More

by alex.castro3333 Verified Customer Verified Customer

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Nice facility, clean and comfortable waiting area, service dept was able to give good estimates, loaner car nice to drive service dept was able to give good estimates, loaner car nice to drive More

by tom.jane.family Verified Customer Verified Customer

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