Service was kind and quick and the team communicated
throughout the process. Very pleased with the experience.
throughout the process. Very pleased with the experience.
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by colleenmdonnelly75
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2026 -
Kia of Cape Coral responded
It’s wonderful to know our team delivered friendly, efficient service and kept you updated throughout the process. We appreciate you choosing us for your Kia service and the five-star review. We look forward to assisting with your next visit.
Joey was very nice.
Inputed my information in a timely manner and the oil change went perfect. Used up one of my two free oil changes. Thank you.
Inputed my information in a timely manner and the oil change went perfect. Used up one of my two free oil changes. Thank you.
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by Stan.toro7
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2026 -
Kia of Cape Coral responded
It's great to know Joey made checking in for your free oil change quick and that everything went smoothly with your Kia. Thank you for trusting us with your maintenance. We look forward to your next visit.
Jul 15, 2026 -
Stan.toro7 responded
My next visit was today with my other K4. That went very well but some small issues.
Excellent as always .
I drive a long way to come to this specific dealership service center.
I drive a long way to come to this specific dealership service center.
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by twysong5748
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2026 -
Kia of Cape Coral responded
We’re glad we could deliver excellent service again and that the drive is worth it. Joey appreciates your loyalty in bringing your Kia Soul in. Thanks for trusting us and we look forward to helping you next time.
I was seen in a timely manner and apprised of everything.
Check in and out was easy. The waiting room is large and the charging areas were appreciated.
Check in and out was easy. The waiting room is large and the charging areas were appreciated.
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by DANCINGSPIRAL
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2026 -
Kia of Cape Coral responded
Thanks for letting us know you were seen promptly and kept well informed throughout. We’re pleased our spacious waiting area and charging stations added convenience to your Kia service visit.
Very good service and timely work done innit very
hospital e will co.e again for service
hospital e will co.e again for service
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by glomurph1948
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Kia of Cape Coral responded
It’s great to hear the work on your Kia Niro was completed promptly and met your expectations. Joey appreciates your feedback and will pass along your comments. We look forward to your next service visit.
Joey was my customer service and he did a great job.
He kept me informed. He offered me rides home. I even had them pick me up because I did not have a way to pick my car up very professional very court
He kept me informed. He offered me rides home. I even had them pick me up because I did not have a way to pick my car up very professional very courteous good employee thank you so much for your service.
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by TARESAANN
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Kia of Cape Coral responded
Thank you for sharing your positive experience with Joey’s attentive and courteous service. We’re glad he kept you informed and arranged rides and pick-up for your Kia. We appreciate your trust and look forward to assisting you again.
Bad service for a regular oil change and tire rotation
for a Trx truck that’s you have a special person to do it
for a Trx truck that’s you have a special person to do it
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by watsonk41
Verified Customer
Verified Customer
Service Price Transparency
Jul 15, 2026 -
Kia of Cape Coral responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Jeremy, Jordan and Phillip were all wonderful to work
with. Open communication. Very accommodating. Explained service in detail. They all went above and beyond. Thank you again for the wonderful experien
with. Open communication. Very accommodating. Explained service in detail. They all went above and beyond. Thank you again for the wonderful experience.
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by DPONCE33
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeremy Jordan
Jul 10, 2026 -
Kia of Cape Coral responded
Thank you for sharing your experience with the service on your Kia Sorento. Joey and our team are pleased to hear communication was clear and accommodating, and that we could provide detailed explanations. We appreciate your feedback and look forward to assisting you again.
Always very friendly take care of the customers very well
Let you know exactly what is wrong with your car what has to be done and what doesn’t have to be done
Let you know exactly what is wrong with your car what has to be done and what doesn’t have to be done
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by SILVERBACK211
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2026 -
Kia of Cape Coral responded
We’re delighted that Joey and our service team gave you a friendly experience and clear details about your Kia K5’s required and optional work. Thank you for trusting us with your vehicle.
I was lied to, I was sold a vehicle with a bent frame
that holds the lower control arm to the driver side wheel, with an open recall,with the blind spot sensor’s not working witch I repaired by laying on
that holds the lower control arm to the driver side wheel, with an open recall,with the blind spot sensor’s not working witch I repaired by laying on my back under the vehicle for many hours to remove dried mud that was completely covering the sensors, the whole under carriage of this vehicle is loaded with dried mud, the vehicle came from Utah where they had lots of mud slides, the front park assist sensors don’t work, there are 3 different tires on the vehicle, the wheel well covers are completely gone on the front passenger side, and then the engine light came on and the code was a fuel pressure sensor, so I told the dealer about all this and they did nothing to fix the problem, I paid around 40 thousand dollars for a vehicle that I can’t trust to drive, it is a 2025 Ram Laramie 1500, I asked for a refund with no reply.
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by markbeslic104
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2026 -
Kia of Cape Coral responded
We're sorry to hear about your experience, Mark, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.
Jul 13, 2026 -
markbeslic104 responded
I’ve contacted the dealership with no response to all of my concerns
Jul 15, 2026 -
markbeslic104 responded
So now I have to put in over 2 thousand dollars to get this truck repaired when the Kia dealership of Cape Coral said that the dealership just needed to do an update on the computer I asked the dealership for help with zero response and paid over 40 thousand dollars for this truck