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Joey Gill
Joey Gill, Internet Marketing, Chesrown Chevrolet Buick GMC
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Joey Gill

Internet Marketing

Chesrown Chevrolet Buick GMC

1701 Columbus Pike
Delaware, OH 43015

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3 Reviews of Joey Gill

September 08, 2017

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"Dishonest dealership "

- Jeff

Inquired about a used truck salesman called me back next day gave me a great deal after talking to his manager so as agreed upon I show up to get and my salesman was visually upset as they were in process of trying to sell truck to another and I was told I was being used as leverage that they went ahead after my agreement and sold for higher price this was one of the most disrespectful things with no regard for my time it was see ya now owners blame situation on inexperienced salesman which my salesman was honest about what just took place and there belief he was inexperienced was only because owner obviously had not taught him how to lie and deceive people yet as he has his manager

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No

Other Employees Tagged: Ryan Gill , Todd Blair

Sep 09, 2017

Chesrown Chevrolet Buick GMC responded

Mr. Mccabe, I completely understand why you are upset and that's exactly why I made a point to call you personally to apologize for your experience. It is always a difficult situation when two customers are interested in the same vehicle at the same time. By default, there is only one car available to sell and one of the parties will always be on the losing end. Unfortunately, in your situation someone physically showed up at the dealership prior to you to buy it and my Management was forced to make a judgment call and sell it to them. Like most retail businesses, we have a first come, first served policy. The only time we will hold a vehicle is if all terms of the sale have been 100% agreed to and the guest is 100% committed. Since you hadn't driven the vehicle yet, you hadn't indicated that you were 100% committed to buying it (until after the fact), and you didn't request that we hold it, we had to make the tough choice to sell it to the customer who arrived nearly an hour prior to you. I do apologize and hope you find what you are looking for.

June 06, 2017

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"Impeccable "

- LexysMan

My second vehicle from chesrown. Family atmosphere and Ryan and staff treated me as such. Each and every staff member warmly greeted me. I will continue to send family and friends to Chesrown. Ryan's dedication to my customer satisfaction was impeccable. I felt comfortable and confident as he guided me though my purchase. I'm so happy with my experience.

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Yes
Jun 07, 2017

Chesrown Chevrolet Buick GMC responded

Amresh, thank you for sharing your experience with us. You are a very valued customer of ours and we are very thankful for your business. You know you can give us a call anytime you need us! Thanks again and congratulations on that beautiful truck!

June 06, 2017

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"Great people, even better service! "

- Amybeeeeee

We are very happy with our purchase! We worked with Tom and would recommend him to anyone! Thanks so much for a wonderful car buying experience, we love our jeep 😊

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Yes

Other Employees Tagged: Tom Stephens

Jun 07, 2017

Chesrown Chevrolet Buick GMC responded

Congratulations Amy & Justin! We can't thank you enough for the business. We're so glad that Tom took such great care of you. Feel free to call us anytime you need us! Thanks again!

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