Joey Parnell | Page 10

I am very happy with the service on my Fit and Joey does a awesome job coordinating everything needed. Thank you Honda! a awesome job coordinating everything needed. Thank you Honda! More

by cajahner1 Verified Customer Verified Customer

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Always get good service and the people are great. I would highly recommend them to others. I would highly recommend them to others. More

by mrtygalloway Verified Customer Verified Customer

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Always takes good care of me and my pilot I bought my pilot there and have serviced it there for 8 years pilot there and have serviced it there for 8 years More

by JPIERCE02 Verified Customer Verified Customer

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Service department needs knowledgeable & helpful customer service personnel. I was given conflicting stories when my car was taken there after hitting a deer. They had it for 2 weeks before anything customer service personnel. I was given conflicting stories when my car was taken there after hitting a deer. They had it for 2 weeks before anything was done & that was only after multiple phone calls from me and talking to the girl I was working withs supervisor. Also, I called on a Saturday and service dept had already left for the day. They gave me the sales mgr., who talked over me when I tried to speak. Although he seemed to know everything by the way he talked down to me he was of zero help. Possibly will have it back early next week, only a little over 6 weeks since it was taken there. I realize it had to go to a body shop to be repaired. However, since it was less than 1 year old I wanted it fixed by the people Honda uses. So when I called them they assured me they would take care of it and provide me a loaner car if one was available. Then I was told they didn’t have one available but were working on getting me one. Finally… it’s not there policy to give loaner cars since it was going to the body shop (per sales mgr). I do like my car and hope to have it back soon. More

by sherry.taylor831 Verified Customer Verified Customer

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Excellent service. Your salesman Gary was so professional, kind and understanding, he's an expert at what he does. When I decide to purchase a car he's the one I choose Your salesman Gary was so professional, kind and understanding, he's an expert at what he does. When I decide to purchase a car he's the one I choose to do business with. More

by sharon5147 Verified Customer Verified Customer

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Excellent people. . they just need to hire more of them. The service department is over worked which causes some delays. . they just need to hire more of them. The service department is over worked which causes some delays. More

by jasonpmcclain Verified Customer Verified Customer

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Great service on my Honda Ridgeline. This dealership does a great job in servicing my truck. Joey my service tech was excellent. This dealership does a great job in servicing my truck. Joey my service tech was excellent. More

by RONDSMITH870 Verified Customer Verified Customer

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They are very friendly and polite. All new service techs who have very limited knowledge. Hence diagnosis and repair services are poor. Our service that should have taken just one or t All new service techs who have very limited knowledge. Hence diagnosis and repair services are poor. Our service that should have taken just one or two days took a whole week because of that. Also they are relatively more expensive. More

by MALATHISRIVATSAN Verified Customer Verified Customer

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Pick up and delivery was great during our recent Heath issues thank you very much issues thank you very much More

by Southforkhardy Verified Customer Verified Customer

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I had brought my car in after an initial diagnosis. When I returned there was another diagnosis which was quite expensive. I decided not to get that service. When I returned there was another diagnosis which was quite expensive. I decided not to get that service. More

by CLIFCOL39 Verified Customer Verified Customer

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