130 Reviews
Write a Review130 Reviews of Joey Parnell
March 27, 2026
Allie was great! She kept me informed of the experience as it was happening and found me a discount for my oil change. She kept me informed of the experience as it was happening and found me a discount for my oil change. More
Other Employees Tagged: Allie in the service department
March 26, 2026
Great service department. I asked for a quote before they started the work, one was provided, and upon pick up I provided a detailed list of additional inspections I did not r I asked for a quote before they started the work, one was provided, and upon pick up I provided a detailed list of additional inspections I did not request, which I really appreciated. More
March 25, 2026
The service department is always fantastic, communicative, and friendly! I appreciate the updates as my vehicle is serviced. communicative, and friendly! I appreciate the updates as my vehicle is serviced. More
Other Employees Tagged: Quinton Kirby
March 23, 2026
The GM didn't seem worried or bothered my CRV had 27,000 miles and his service department says new back tires are needed. When I try to call and talk to him hes always in a meeting. I think he is screening miles and his service department says new back tires are needed. When I try to call and talk to him hes always in a meeting. I think he is screening my calls when he hears the name. The front and back have the same tread amount and the service department says new tires due to a loud roaring. Then the wind shield had a piece come off the Honda service department installed. I was told they had a top notch service department but I havn't been impressed yet with the service department. In the time my vehicle was in the shop and the items they needed to repair I do not feel they took adequate time to evaluate my vehicle. I would like someone to explain to me how 27,000 miles requires new tires when the vehicle was bought brand new. Did they check the u-joints, bearings? I am very disappointed in this service. No I wonder since the piece was missing on my wind shield and it rained if I will have mold build up inside the vehicle. More
March 22, 2026
The buying process was quick and painless. Very genuine people and no hard sell tactics. Very genuine people and no hard sell tactics. More
Other Employees Tagged: Michael Modica , Danny Boling
March 14, 2026
While at today they recommended to replace my battery but they wanted to charge me 452$ which i thought was much to expensive so I had to go somewhere else for a new battery which was a very good replacemen they wanted to charge me 452$ which i thought was much to expensive so I had to go somewhere else for a new battery which was a very good replacement More
March 14, 2026
excellant service dept excellant service excellant dealship excellant staff excellant shuddle service to work and back to dealership dealship excellant staff excellant shuddle service to work and back to dealership More
Other Employees Tagged: Michael King, Zach Davis, Jose Virgen, Quinton Kirby, Nathan Williams
March 14, 2026
I have bought three new vehicles here. The service department is absolutely deplorable. I have had four experiences in which I was charged for a service that was not completed. I have had The service department is absolutely deplorable. I have had four experiences in which I was charged for a service that was not completed. I have had my vehicle returned with a substantial amount of oil spilled on the engine. More
Other Employees Tagged: Jose Virgen, Quinton Kirby, Nathan Williams

