Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios | Page 10

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
890 Reviews

Dealership Experience

24 yrs, 6 mos

Industry Experience

24 yrs, 6 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

890 Reviews

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890 Reviews of Johany Trespalacios

January 17, 2025

Dealership Rating
Employee Rating

Very satisfied with this location. The last 4 vehicles me and my wife purchased has been here. Doing business at this location has always been a pleasure. Most concerns are usually tak More

by jppaulding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 13, 2025

Dealership Rating
Employee Rating

Everyone very polite and knowledgeable Fast service, thanks to all parts and service employees. Thank you BJ More

by Noemail20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Nieves , James Luce, excellent parts employee

Jan 15, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Feel free to reach out to us if you need anything. Have a wonderful day.

January 10, 2025

Dealership Rating
Employee Rating

Buen servicio, buen servicio, buen servicio, buen servicio, buen servicio, buen servicio, buen servicio, gracias More

by hector-rosina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2025

Elder Ford of Tampa responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Háganos saber si hay algo más que podamos hacer por usted! ¡Viajes seguros!

January 10, 2025

Dealership Rating
Employee Rating

I feel like family when I go there This service is great from everybody. I have bought two cars from Elder Ford in the last 5 Years I would recommend anyone to go there. I always get good service everybody More

by marthadickens148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez , Dan,my favorite service guy.

Jan 11, 2025

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 10, 2025

Dealership Rating
Employee Rating

Very friendly and a great bunch of employees to do my business with. I'll look at trading in my new car in a few years for a truck. More

by Priceless6642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

January 08, 2025

Dealership Rating
Employee Rating

Johanny was amazing with all his communication. Keeping me updated every step of the way. More

by gabbyvanbrunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AYMAN ABOUELSOUD

Jan 10, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

December 27, 2024

Dealership Rating
Employee Rating

Johany is very knowledgeable and always helpful and very friendly. He treats your vehicle like it is his own vehicle More

by juanyoung55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2024

Dealership Rating
Employee Rating

Great customer service great sales great repair I highly recommend this to anybody wanting a new vehicle or wanting to service the vehicle More

by LOVETHYNEIGHBORINC
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea

Dec 27, 2024

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

December 21, 2024

Dealership Rating
Employee Rating

Despite a few initial communication problems such as no return calls no update regarding the repair the issue has been resolved. And the outcome is satisfactory. I could have been perfect if Johany had bee More

by GUANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Our goal is to learn from your feedback and continue to improve for all of our valued clients so we hope to speak with you soon.

December 19, 2024

Dealership Rating
Employee Rating

Incompetent people working there. I will never return! The mechanic misdiagnosed my car and and in the end I question whether the problem was fixed. My engine light still comes on per More

by MJSHAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Alicea, Jennifer Perez

Dec 22, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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