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Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios | Page 9

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
890 Reviews

Dealership Experience

24 yrs, 6 mos

Industry Experience

24 yrs, 6 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

890 Reviews

Write a Review

890 Reviews of Johany Trespalacios

March 14, 2025

Dealership Rating
Employee Rating

Excellent Service I recommend it, I got good treatment. the seller Sergio and rervicial he helped me for a More

by bco571008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez, Nicole Dobbs, Andrew Gentile, Tyler Scott, Peter Nieves, Daniel Arias, Michael Tafur, Pete Mancini, Michael Loar

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March 03, 2025

Dealership Rating
Employee Rating

Johany was my service advisor. His customer service was very poor. He purposely turned me away because I had an extended warranty claim. Even though I had already dropped off my ve More

by ADGOLDY007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Mar 08, 2025

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 03, 2025

Dealership Rating
Employee Rating

Johnny was very knowledgeable and helpful throughout the entire process. The most pleasant service person I have ever dealt with. More

by NBFJEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 08, 2025

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2025

Dealership Rating
Employee Rating

This is our second purchase at Elder Ford and both times we were very happy with our purchase and how we were treated. More

by Steveanddiana92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Martines

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Feb 26, 2025

Elder Ford of Tampa responded

Hello, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 20, 2025

Dealership Rating
Employee Rating

Another exceptional customer service experience. From Johany, my service advisor to tech who fixed my truck. Replaced water pump. To Alejandra and tech in Quick Lane who recognized the urgency. My More

by tbunn77777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alejandra

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Feb 23, 2025

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 14, 2025

Dealership Rating
Employee Rating

Giovanie trespalacios its a nice person and help me with everything all ways i going elder ford its the best place More

by JONNYPORSHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2025

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 20, 2025

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2025

Dealership Rating
Employee Rating

good, appreciate the communciation. reaached out serveral times during the day. will have other cars serviced More

by david.joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Pete Mancini, Arecio Canton

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Feb 13, 2025

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2025

Dealership Rating
Employee Rating

Process took a little longer, but dealer was very busy. Jonathan was very helpful and knowledgeable to get this process done however. More

by Sean henneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Kitner, Anthony Serrano, CHRISTOPHER STOCKTON, Sam Jensen , Robert Torino

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Feb 03, 2025

Elder Ford of Tampa responded

Hello Sean, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 22, 2025

Dealership Rating
Employee Rating

It is a good Dealer, they have the resources and the staff with a high level of humanity More

by Julio Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2025

Elder Ford of Tampa responded

Hi Julio, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 18, 2025

Dealership Rating
Employee Rating

Excellent service. The car was ready when promised.Service advisor was friendly and efficient. Great dealership. More

by denhd630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robo Rivera, DAVID FUNK

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Jan 20, 2025

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

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