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Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa
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Johany Trespalacios | Page 20

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
696 Reviews

Dealership Experience

22 yrs, 5 mos

Industry Experience

22 yrs, 5 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

696 Reviews

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696 Reviews of Johany Trespalacios

March 04, 2023

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Employee Rating

Service was great and quick. Everything was done to my satisfaction in the time frame allotted More

by jrscionti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea , Brandon Rodriguez

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Mar 07, 2023

Elder Ford of Tampa responded

Hi, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2023

Dealership Rating
Employee Rating

Excelent service and attention from Johany he keept me informed in all the time about my car and I really appreciate that More

by jimenezdario
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2023

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 01, 2023

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Employee Rating

So I bought my jeep 2 yrs ago and so far Elder Ford has treated me good. I've got every service done on my jeep. So far I'm happy with everything More

by armypappa16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez , Brandon Rodriguez

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Mar 06, 2023

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 01, 2023

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Employee Rating

Service is great. Just wish there was better communication between departments. It sucks that everyone has to run across the street to get an answer. I got an allign More

by smartinez4240
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 04, 2023

Elder Ford of Tampa responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (813) 933-6571 and we will do our best to make this better. We hope to hear from you soon.

February 23, 2023

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Employee Rating

Customer service rep make recommendations needed for current vehicle services as well as upcoming services. Customer service rep are always professional. More

by barkzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez , Brandon Rodriguez

Helpful
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Feb 26, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 20, 2023

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Employee Rating

Johany Trespalacios in Service Dept is amazing- honest, integrity, 5-star! I would recommend my friends to Elder More

by NIHARISTUIDO
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

February 19, 2023

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Good service on time, nice and friendly staff, clean environment, why is mandatory this 15 words survey???? More

by adriannyda10
Recommend Dealer
Yes
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Feb 22, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

February 19, 2023

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Employee Rating

The service department is excellent. They always take care of you on a timely manner and keep your informed every step of the way. More

by tony0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez , Brandon Rodriguez

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Feb 22, 2023

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2023

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Employee Rating

Everyone very helpful and friendly. Have only had wonderful positive response with my car issues up to now. More

by Graciescorpio
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 20, 2023

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 15, 2023

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Employee Rating

The wait is a little long, because they are very busy which is understandable because they do excellent work. Peter Nieves a service consultant goes above and beyond and he is an asset to this company. More

by BGERVAIS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Jennifer Perez, Peter Nieves , Brandon Rodriguez

Helpful
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Feb 18, 2023

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

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