Johany Trespalacios
Johany Trespalacios at Elder Ford of Tampa

Johany Trespalacios | Page 82

Assistant Service Advisor Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
902 Reviews

Dealership Experience

24 yrs, 7 mos

Industry Experience

24 yrs, 7 mos

Specialties & Trainings

Warranty Administrator Base Certified

Service Advisor Master certified

View more specialties & trainings
4.7

902 Reviews

Write a Review

902 Reviews of Johany Trespalacios

May 18, 2018

Dealership Rating
Employee Rating

Car still sounds like crap I have had trouble with my car since I bought it in 2017. I have taken it in for repairs 4 times and it still isn’t fixed. More

by msbuffy2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robo Rivera

May 30, 2018

Elder Ford of Tampa responded

I want to extend an apology for your negative experience with our Service Department. However, I’d like to learn more about your situation and who you may have encountered. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to this message directly and I will respond to you promptly. I look forward to hearing from you and working to improve this situation. Dan Sills

May 18, 2018

Dealership Rating
Employee Rating

Everybody was pleasant to talk to Well you know you should always get what you need not what you want these people actually had what I needed and I'm very happy for that thank you Elde More

by JOHNREDMACHINE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maurice Rojo, Scott Walls

May 18, 2018

Dealership Rating
Employee Rating

Everyone was very helpful and attentive! I had to come back on three different occasions but the entire staff was so helpful and courteous that the ride from wimauma didn't feel so bad. Speci More

by ADRIANCHESTER35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 17, 2018

Dealership Rating
Employee Rating

As promised I took my truck in for its first oil change and tire rotation and the service was excellent and it was free as promised when I purchased it. More

by johnnyrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Cash

May 17, 2018

Dealership Rating
Employee Rating

Fast Service I took my car in for a recall repair, was helped promptly and it even took less time than I was expecting. Great quality overall. More

by roskovtudor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 16, 2018

Dealership Rating
Employee Rating

Johany is the man new tires and a new battery great prices great service team, I take both my vehicle's here for every thing they even washed it More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 16, 2018

Dealership Rating
Employee Rating

Changes Love the new text communication and no waiting long times for the shuttle but getting an Uber instead. Johany is always very polite and gets you in a More

by astahltampa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 15, 2018

Dealership Rating
Employee Rating

Service has been great I miss getting coupons in the mail. I don’t want things in my email and I haven’t seen anything like it in there anyway. I still get coupons for the More

by DJDILGE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 15, 2018

Dealership Rating
Employee Rating

Excellent customer service Elder Ford provided excellent customer service ...they were friendly and helpful with all my maintenance and service needs....I would definitely recom More

by Mirage2c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Fuchs

May 15, 2018

Dealership Rating
Employee Rating

Great Service I just had the third service of my 2016 F-150 at Elder Ford. They have performed all services of my truck. It's easy to schedule an appointment online More

by H. Tubbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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