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Johany Trespalacios
Johany Trespalacios | Page 83
Assistant Service Advisor Manager
Elder Ford of Tampa
9560 N Florida Ave
Tampa, FL 33612
890 Reviews
Dealership Experience
24 yrs, 6 mos
Industry Experience
24 yrs, 6 mos
Specialties & Trainings
Warranty Administrator Base Certified
Service Advisor Master certified
Commercial Service Advisor
Service Manager Fundamentals Certified
Quick Lane Manager Fundamentals Certified
890 Reviews
Write a Review
890 Reviews of Johany Trespalacios
May 04, 2018
Pleased I was in and out in no time the that I didn’t have my car I had a loaner and it was great I really appreciate how well johany took care of me thanks s I was in and out in no time the that I didn’t have my car I had a loaner and it was great I really appreciate how well johany took care of me thanks so much More
by Krystina
Verified Customer
May 02, 2018
Maintenance, Recall, Replacement Part We took a vehicle in for routine maintenance. They searched and found recalls. Those were taken care of quickly. They also ordered a replacement pa We took a vehicle in for routine maintenance. They searched and found recalls. Those were taken care of quickly. They also ordered a replacement part and fit us in to their busy Saturday schedule. More
by lauriecesaroni
Other Employees Tagged: Jason Fuchs, Kitt Kittles
May 01, 2018
Oil Change and Service.Check bad tire,separating. I was told that I needed an appointment, even for the Quick Lane Oil Change. Then I was told that tire was bad but could not be prorated? I advised th I was told that I needed an appointment, even for the Quick Lane Oil Change. Then I was told that tire was bad but could not be prorated? I advised the service Manager that tire was less than 72 months and that Continental had advised that tire should be prorated. She informed me that I needed the sale receipt to verify the date they were replaced. I advised her that it should be in their computer since they sold me the tires. The person at the Quick lane could not find the date they were sold??She stated that the tires were from 2012 according to code on tire. The tires were actially put on truck in Mar.0f 2013.I feel that this is very poor customer service and I will probably go to a different dealer for any future service. More
by RODRIGRA
Other Employees Tagged: Shan
May 01, 2018
Nice place & good service Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar Johany Trespalacios was excellent. The ambiance is excellent. No complains at all. Good experience.... as usual...! Keep going in that way...!! Cesar was excellent also More
by TUSCANY1963
Other Employees Tagged: Cesar Castillo
April 30, 2018
I always have good service at Elder for I always have good service at Elder Ford Everybody’s always shiny and happy and they get it done usually when they say they will I always have good service at Elder Ford Everybody’s always shiny and happy and they get it done usually when they say they will More
by BILLYCAUTHEN
Other Employees Tagged: Jason Fuchs, Charlie McEwan, Jessica Riley
April 30, 2018
Recall Real nice people service was fast I take my vehicle to work and have never had any problems since I’ve been here and will be back to visit them again Real nice people service was fast I take my vehicle to work and have never had any problems since I’ve been here and will be back to visit them again soon of service Thank you More
by HIVOL1
April 30, 2018
New part no wait I was able to get a new part for my car right away without making a new appointment for them to order and install it I was able to get a new part for my car right away without making a new appointment for them to order and install it More
by Cjungfer
Other Employees Tagged: Trey Hill
April 29, 2018
A/C problem Johney did an excellent job in finding the problem and fixing my A/C problem. Great job! Made sure I was taken care of with the Uber to get to work Johney did an excellent job in finding the problem and fixing my A/C problem. Great job! Made sure I was taken care of with the Uber to get to work and back to Elder Ford. More
by MEDICINEWOMEN111
April 29, 2018
customer service I really enjoy going to elder ford and having my truck service. the staff are alway awesome. every friendly. I always recommend all my friends to elde I really enjoy going to elder ford and having my truck service. the staff are alway awesome. every friendly. I always recommend all my friends to elder ford. More
by manny27302
Other Employees Tagged: Maurice Rojo
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