John Arbuckle
John Arbuckle at Jaguar Land Rover Tulsa

John Arbuckle | Page 13

Service Advisor

Jaguar Land Rover Tulsa

3905 S Memorial Dr
Tulsa, OK 74145

4.8
175 Reviews
4.8

175 Reviews

Write a Review

175 Reviews of John Arbuckle

October 16, 2023

Dealership Rating
Employee Rating

Service here is always top notch. Courteous people and great communication including a detailed explanation of the proposed repairs. More

by tgoekeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Huggan

Oct 16, 2023

Jaguar Land Rover Tulsa responded

Thank you, Tom, for your wonderful review! We're thrilled to hear that you've consistently experienced top-notch service with courteous and communicative staff. Providing detailed explanations of proposed repairs is something we take pride in. We appreciate your kind words and continued support!

October 15, 2023

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Professional services. There was good communication with representative John regarding recommendations of Range Rover. The only downsides are how long it takes to get a dia More

by V.Rogers
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Oct 16, 2023

Jaguar Land Rover Tulsa responded

Thank you for your detailed feedback! We're pleased to hear that you found our services professional and that communication with John was good. we understand your concerns about appointment wait times and pricing. We're committed to improving our service, and your feedback is valuable in helping us do so. If you have any further suggestions, please feel free to share them with us! Safe travels to you and yours!

October 13, 2023

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Employee Rating

services was outstanding work done was excellent service adviser were outstanding time frame work done excellent More

by michael-holdman
Recommend Dealer
Yes

Other Employees Tagged: Corey Huggan

Oct 16, 2023

Jaguar Land Rover Tulsa responded

Thank you, Michael, for your outstanding review! We're thrilled to hear that you had an excellent experience with our service and advisor. We appreciate your kind words and business!

October 13, 2023

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John was very helpful and had great communication. I had questions on some of the service recommendations and he answered them fully and explained everything. More

by kels
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Recommend Dealer
Yes
Oct 16, 2023

Jaguar Land Rover Tulsa responded

Thank you, so much Kels!! We appreciate your kind words, business, and continued support. Wishing you and yours the absolute best!

October 01, 2023

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Too long of wait when service requested. No loaners seem to be available even when asking weeks out. Good overall rating. More

by btwfrank
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Recommend Dealer
Yes
Oct 02, 2023

Jaguar Land Rover Tulsa responded

Jimmy, Thank you for taking the time to leave us a review, ad we appreciate your honest feedback. We're pleased to hear that you have a positive overall impression of our service. However, we understand that your experience could have been better, and we apologize for any inconvenience you faced while waiting. We take your comments seriously and are actively working to improve our loaner availability and service wait times. Your feedback is invaluable to us and we always aim to learn and grow from our customers' input. Thank you for choosing us, and we look forward to serving you even better next time.

October 01, 2023

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Very professional everything was done as required, completely satisfied. However you seem to be very busy and have to make an appointment at least a month in advance More

by annpettus
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Corey Huggan

Oct 04, 2023

Jaguar Land Rover Tulsa responded

Thank you, Ann, for your four star review and your kind words about our professionalism. We're delighted to hear that you were completely satisfied with our service. We apologize for the inconvenience of scheduling a month out in advance due to high demand. We're constantly working to improve our availability and appreciate your patience and understanding. Your feedback helps us strive for even better service in the future. Thank you again, safe travels!

September 23, 2023

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Corey did a great job! He's always on top of things and so pleasant! We brought 2 cars in for windshields- that day Corey was not there. There was a delay in the delivery More

by almostivyleague
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Recommend Dealer
Yes

Other Employees Tagged: Andy Meyer, Corey Huggan , Simon Moss, Angelica -gets five stars

Dec 31, 2023

Jaguar Land Rover Tulsa responded

Terry, We appreciate you taking the time to share your experience. Your feedback, both positive and constructive, is invaluable in our ongoing efforts to enhance our processes. We're committed to providing a seamless experience and your input helps us strive for improvement. Thank you for your honesty and kind words, even amid frustrations. We look forward to another opportunity to exceed your expectations.

Dec 31, 2023

Jaguar Land Rover Tulsa responded

Terry, We appreciate you taking the time to share your experience. Your feedback, both positive and constructive, is invaluable in our ongoing efforts to enhance our processes. We're committed to providing a seamless experience and your input helps us strive for improvement. Thank you for your honesty and kind words, even amid frustrations. We look forward to another opportunity to exceed your expectations.

September 12, 2023

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We can always count on quality service at TLR! We may have to wait due to it being a 4 state service area and limited loaner vehicles, but always friendly and knowledgeable. Even though it was a h More

by walker05
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Corey Huggan

Sep 14, 2023

Jaguar Land Rover Tulsa responded

Thank you so much, Katherine, for your kind words, you have truly warmed our hearts today. We appreciate your business and value your feedback. Please do not hesitate to reach out if you need anything at all! Safe travels to you and yours!

September 09, 2023

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Excellent service as always. Corey is an excellent service advisor, always keeping me updated on the service. The dealership needs to have more loaner vehicles. More

by steve.roseam1
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Recommend Dealer
Yes

Other Employees Tagged: Corey Huggan , Simon Moss

Sep 11, 2023

Jaguar Land Rover Tulsa responded

Steve, thank you for your continuous support and the fantastic five-star review! We're delighted to hear that Corey provided you with excellent service and kept you well-informed throughout. Your feedback about the availability of loaners is valuable to us, thank you for sharing that. We look forward to serving you again, safe travels!

September 09, 2023

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Employee Rating

John was great! Excellent service and communication! No surprises! I was kept in the loop before services were done and they were extremely helpful throughout the pr More

by Oharan619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 11, 2023

Jaguar Land Rover Tulsa responded

Thank you, Nikki, for your fantastic five-star review! We're thrilled to hear that John provided you with excellent service and and effective communication, keeping you informed every step of the way. We're here to ensure a smooth and pleasant experience for our customers, and your feedback means a lot us. If you ever need assistance again, don't hesitate to reach out. Thanks for choosing us!

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