Communication was slow and so was the attention to the
problem. The battery was dead. Towed on Saturday took until Wednesday to get it back
problem. The battery was dead. Towed on Saturday took until Wednesday to get it back
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by GRAUHAUSARCH
Verified Customer
Verified Customer
Service Price Transparency
John and Corey are outstanding!
!! They are so friendly and kind and accommodating. They also explain things well so I can understand what is being done and why. I always enjoy getti
!! They are so friendly and kind and accommodating. They also explain things well so I can understand what is being done and why. I always enjoy getting my car serviced because they make the whole experience so pleasant from start to finish!
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by JESUSANDMEGIFTS
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Jaguar Land Rover Tulsa responded
Thank you, Linda, for your kind words! We're delighted to hear that John and Corey provided you with outstanding service and made your car servicing experience pleasant from start to finish. Our team takes pride in delivering friendly, accommodating, and knowledgeable service, and we're thrilled that they met your expectations. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service in the future. If there's anything else we can assist you with, please don't hesitate to let us know!
John and everyone did a great job from the moment I
walked in until the moment I walked out. I appreciated the great communication throughout the entire service!
walked in until the moment I walked out. I appreciated the great communication throughout the entire service!
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by DEBBIEPAULING
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Jaguar Land Rover Tulsa responded
Thank you so much for your kind words, Debbie! We're thrilled to hear that John and our team provided you with a great experience from start to finish. Excellent communication is essential to us, so we're pleased to know that it made a positive impact on your service visit. If there's anything else we can do for you in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!
Wonderful staff very accommodating and helpful.
Scheduling was very easy and answered all my questions respectfully.
Scheduling was very easy and answered all my questions respectfully.
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by ccavaness
Service Price Transparency
Apr 29, 2024 -
Jaguar Land Rover Tulsa responded
Thank you for the kind words, Christy! We're delighted to hear that our staff provided you with a wonderful experience and were accommodating and helpful throughout. Making scheduling easy and ensuring all your questions were respectfully answered are top priorities for us, so we're thrilled to know we hit the mark. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
Professional, transparent, and reliable.
Rafael, Daniel and Stephen are the best! This dealership is amazing!
Rafael, Daniel and Stephen are the best! This dealership is amazing!
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by rramos1559
Verified Customer
Verified Customer
Apr 29, 2024 -
Jaguar Land Rover Tulsa responded
Thank you so much for your support!!
The advisor is very helpful and knowledgeable, if there
is an issue he doesn't know how to resolve he will research or ask supervisor for info to fix.
is an issue he doesn't know how to resolve he will research or ask supervisor for info to fix.
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by cdrandswj
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Jaguar Land Rover Tulsa responded
Thank you for sharing your experience, Stacy! We're delighted to hear that our advisor was able to assist you effectively and ensure your satisfaction. Providing knowledgeable and helpful service is our top priority, and we're glad to know that we met your expectations. If you ever have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to serving you again in the future!
Their service department always does a terrific job of
taking care of my Land Rover products.
taking care of my Land Rover products.
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by John
Service Price Transparency
Apr 15, 2024 -
Jaguar Land Rover Tulsa responded
Thank you for your support, John! It means the world to us!
John was very helpful and kept me informed with my
service. He greeted me with a smile and always show empathy when I come in for service work. I feel safe and comfortable as a woman, coming into the
service. He greeted me with a smile and always show empathy when I come in for service work. I feel safe and comfortable as a woman, coming into the facility. I appreciate the support I have received throughout the years.
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by LPARKER1335
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Jaguar Land Rover Tulsa responded
Thank you so much for your kind words, Latia! We're thrilled to hear that John provided you with such excellent service and made you feel safe and comfortable during your visits. Your satisfaction and peace of mind are always our top priorities, and we truly appreciate your continued support and loyalty over the years. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back for your future service needs!
Apr 30, 2024 -
LPARKER1335 responded
Thank you, I appreciate all that Jaguar Land Rover Tulsa does to keep their customers satisfied.
John was extremely helpful with my service!
He helped me as soon as I pulled in, give me a loaner for the day, communicated with me about the progress they were making, ready when he said it w
He helped me as soon as I pulled in, give me a loaner for the day, communicated with me about the progress they were making, ready when he said it would be, went over all of the service they did & checking out was fast! John even went out & helped me move my things from the loaner back into my vehicle. The entire experience was impressive!!
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by alysonmiller
Service Price Transparency
Apr 15, 2024 -
Jaguar Land Rover Tulsa responded
Thank you for sharing your feedback, Alyson! We're thrilled to hear that John provided you with such exceptional service during your visit. It's fantastic to know that he assisted you promptly upon your arrival, kept you informed about the progress of your service, and ensured everything was ready as promised. Going the extra mile to help you transfer your belongings back into your vehicle demonstrates John's dedication to customer satisfaction. We appreciate your kind words and are delighted that your entire experience with us was impressive. If there's anything else we can assist you with in the future, please don't hesitate to reach out!
There is a reason I have been using them since 1997.
Quality of products plus the personal attention and support!
Quality of products plus the personal attention and support!
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by perry9
Verified Customer
Verified Customer
Apr 15, 2024 -
Jaguar Land Rover Tulsa responded
Thank you for your continued loyalty and support over the years! We're delighted to have had the opportunity to serve you since 1997 and are grateful for your trust in our products and services. Providing quality products and personalized attention to each of our customers is at the heart of what we do. We look forward to continuing to exceed your expectations for many more years to come.