John Arnold

I'll have to say that the communications pre and post sale have been awful. We learned that there were "plugs" that we found in the glove box that were supposed to be installed per Toyota. Packaging sp sale have been awful. We learned that there were "plugs" that we found in the glove box that were supposed to be installed per Toyota. Packaging specifically states, "To be installed before delivery to the customer and is REQUIRED for anit-rust." The sales and service team didn't seem to care about these instructions. I really hate buying cars. This solidified that no matter how far I travel to get a vehicle it's a disappointment. The real only highlight is the finance person was professional and timely. More

by garythomas1350 Verified Customer Verified Customer

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