John Barney | Page 59

I have always been pleased with my experience at the service department. Have been treated kindly if I have a concern.Never had a problem at all. service department. Have been treated kindly if I have a concern.Never had a problem at all. More

by Lizzy96684 Verified Customer Verified Customer

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John in service was very accommodating and extremely helpful. I have gone to Bob Ferrando for the past 30 years because of the owner and the people that work there. helpful. I have gone to Bob Ferrando for the past 30 years because of the owner and the people that work there. More

by 7swale Verified Customer Verified Customer

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First time at this dealer.. Customer service was great. They were upfront about initial diagnostic costs...prompt to call about issue and pricing. No complaints..service dept was knowledgeable and check ca They were upfront about initial diagnostic costs...prompt to call about issue and pricing. No complaints..service dept was knowledgeable and check cashier super friendly!! She even told me about Ford Rewards. I have owned a Ford for 20 years and first time I'm hearing about Ford Rewards!! Definitely will go back! More

by Jtuthill67 Verified Customer Verified Customer

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Your service department is first rate. I had a recent problem with brakes and rotors on my leased 2018 Explore which had less than 25,000 miles. The service manager, John was outstanding in resolving my problem with brakes and rotors on my leased 2018 Explore which had less than 25,000 miles. The service manager, John was outstanding in resolving my issues. I will stay a loyal Ford customer because of this exceptional experience. More

by Jgspider Verified Customer Verified Customer

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As always, the Bob Ferrando Dealership did a fantastic job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens job with the friendliness, courtesy and the knowledge in their craft. Over the years I dealt with many dealers' service departments but this happens to be the best. No matter which question that I had concerning my vehicle there was either an answer within seconds or at times an answer before I could get the words out of my mouth. I always come away from the service department with a confidence that the work was performed in a professional manner. Great Job!!! More

by LDOROSCH Verified Customer Verified Customer

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always feel that I am taken care of. feel good being part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. part of Ferrando Ford family. the Servic e Dept is exceptional.makes you feel that they want to do the best that they can for you. More

by jeffbeck011164@aol.com Verified Customer Verified Customer

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Shawn and his staff made buying a new Lincoln Navigator easy and enjoyable. He listened to my goals and pointed me toward the perfect vehicle. I couldn’t be happier. easy and enjoyable. He listened to my goals and pointed me toward the perfect vehicle. I couldn’t be happier. More

by KateBuck Verified Customer Verified Customer

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Staff is always courteous and professional as well as knowledgeable; work is done on time and staff always explains service performed; follow-up as needed knowledgeable; work is done on time and staff always explains service performed; follow-up as needed More

by SF6794 Verified Customer Verified Customer

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I was very pleased with there service. I was very happy they gave me a loaner to use since I live in North East. I would recommend to everyone. they gave me a loaner to use since I live in North East. I would recommend to everyone. More

by qudt Verified Customer Verified Customer

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Bob Fernando Ford World John Barney,I just wanted to write you a quick note to thank you for your honesty and dedication while I had my Lincoln MKX in for service Thank You, ROBERT G DUNLAP ROBERT D write you a quick note to thank you for your honesty and dedication while I had my Lincoln MKX in for service Thank You, ROBERT G DUNLAP ROBERT DUNLAP TRUCKING,INC More

by rgdunlaptrucking Verified Customer Verified Customer

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