John Barstow
John Barstow at Lexus of Watertown

John Barstow

Sales Specialist

Lexus of Watertown

330 Arsenal St
Watertown, MA 02472

4.3
28 Reviews
4.3

28 Reviews

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28 Reviews of John Barstow

March 26, 2024

Dealership Rating
Employee Rating

John Barstow from Lexus of Watertown helped us purchase our new RX hybrid SUV!! Very friendly and knowledgeable. Great customer experience and whole process was smooth n easy! More

by Vasu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Lexus of Watertown responded

We're delighted to know that John provided you with such a smooth and easy car-buying experience at Lexus of Watertown. Enjoy your new Lexus RX Hybrid and thanks for the review!

March 26, 2024

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Had an overall great experience at Lexus of Watertown, everyone I dealt with was extremely friendly and helpful. Most specifically, Leon Barnes did an exceptional job throughout the process with constant More

by jimschauer96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Leon Barnes

Mar 26, 2024

Lexus of Watertown responded

Jim, we're delighted to know you had a great experience at Lexus of Watertown and that Leon was especially helpful. We appreciate your feedback and hope you enjoy the new car!

March 07, 2024

Dealership Rating
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I really enjoyed my expeience of purchasing my new RX with John Barstow. He introduced the car thoroughly and answered my questions patiently. His attitude and sincerity of wanting to make the deal happe More

by Z
Recommend Dealer
Yes
Mar 07, 2024

Lexus of Watertown responded

We're so glad to know that John was able to provide you with a thorough introduction and answer all your questions patiently at Lexus of Watertown. It's great hearing about his sincere attitude making an impact on your experience. Enjoy the new Lexus RX!

March 03, 2024

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I leased my second car from Lexus Watertown, all thanks to John Barstow. His friendly, professional service and quick responses make everything easy and enjoyable. A big thank you to John for always being More

by v_gutya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Lexus of Watertown responded

We're delighted to know that you had a great experience leasing your second car from us at Lexus of Watertown! It's wonderful to see John's friendly and professional service appreciated. We'll make sure he gets the recognition he deserves. Thanks for choosing us again!

June 19, 2023

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Employee Rating

Lousy, lack of honesty is the issue. Questions were asked and they felt the need to lie in order to try to make a sale. Never will we ever purchase a vehicle or have are cars serviced by More

by susancpa
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Jun 19, 2023

Lexus of Watertown responded

I'd like to extend my sincere apologies for any frustration that took place during this experience. This isn't the level of service we aim to provide, and I regret that we missed the mark. If you're open to discussing this feedback further, please consider contacting me directly when time permits. Thank you, Angela Kulbok - Sales & Service BDC Director - 617-393-1222

January 26, 2022

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It is really a good dealership and excellent service. I love this place and people here. More

by cwq199109
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Yu, Amanda Carr , Patrick Blake, Paul Chella, Andrew Forman, Ujwal Pradhananga

Jan 27, 2022

Lexus of Watertown responded

Thank you for your confidence in our work! We appreciate your business and we hope to welcome you back to Lexus of Watertown in the future. Drive safely!

June 01, 2021

Dealership Rating
Employee Rating

The entire experience was wonderful. I was treated with respect and courtesy every step of the way. Leon was awesome -there wasn't any sales pressure - and he took time to work out the deal with me. When I More

by MBGeiger
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leon Barnes, Catherine (who did the paperwork!)

Jun 02, 2021

Lexus of Watertown responded

Congratulations on your new Lexus NX 300! Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. We will certainly tell our team that you appreciated their assistance during your visit. Thanks for choosing Lexus of Watertown and we hope you enjoy the new ride!

March 27, 2021

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Employee Rating

John Barstow made the process of buying a new car delightful. John was professional, polite, educated and accommodating. I cannot say enough about John from Lexus of Watertown and the dealership as a More

by denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 29, 2021

Lexus of Watertown responded

Denise, thank you for taking the time to leave us a review! We couldn't be happier to hear that John took good care of you here at Lexus of Watertown, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new car!

February 02, 2021

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Employee Rating

There is nothing bad that I can say about this location and my sales consultant John Barstow. This was my second time around conducting business with Lexus of Watertown. The first was 14 years ago when I p More

by nc1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 02, 2021

Lexus of Watertown responded

We're so proud to have earned your repeat business! It's wonderful to hear that John made your leasing experience so attentive and seamless, and we'll be sure to pass along your kind words to him. We're grateful to have you in the Lexus of Watertown family, and wish you many happy miles in your new ride!

December 22, 2020

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Employee Rating

My wife and I had another great experience with John Barstow at Lexus of Watertown. This is our second purchase with John and as always we had a wonderful experience. He takes the time to answer all our More

by Karma S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 23, 2020

Lexus of Watertown responded

Karma - A big thanks to you and your wife for trusting us with this purchase! We are delighted to hear that you had another positive experience working with John, and we especially love that you found the right car for you. Congratulations on your 2021 Lexus GX 460! All of us at Lexus of Watertown appreciate your recommendation and support. Thanks so much!

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