John Barstow | Page 4

I had the most incredible experience at Lexus of Watertown! I traveled almost two and a half hours to work specifically with them. This was my first time buying a brand new car, and they gave me a g Watertown! I traveled almost two and a half hours to work specifically with them. This was my first time buying a brand new car, and they gave me a great deal! They were honest and straightforward. I cannot say enough wonderful things about John Barstow. Not only did he guide me through every step of the process, he also took the time to show me the function of each and every button in the car. I would highly recommend working with him if you want an exciting stress free process. Their facilities are so clean, comfortable and beautiful (and they have great hot chocolate). I honestly can’t say enough great things. If you are looking for a Lexus this is the place to go and John Barstow is your guy! More

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Ujwal Pradhananga ( Ussa ) did an excellent job helping me with the selection process. He was very thorough and made it easy to purchase my RX 350. me with the selection process. He was very thorough and made it easy to purchase my RX 350. More

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Leon Barnes / 2020 NX300 Hybrid I had an amazing experience leasing my first Lexus! I was currently in a lease and started my search at car shopping across various brands. I decided I had an amazing experience leasing my first Lexus! I was currently in a lease and started my search at car shopping across various brands. I decided to stop in Lexus of Watertown on a whim and I’m glad I did. Leon Barnes made buying out my leased car and getting me into a beautiful 2020 NX300 Hybrid with such ease. I strongly recommend him as a salesperson in the Lexus of Watertown. He worked hard with the Sales Manager to get me the best deal. When I picked up the vehicle he took the time to teach me the different features of the car as well as the services/amenities available to me at this location. Additionally, the Finance Manager, Michael Taddi, made the financial paperwork process very quick and was extremely helpful with explaining the difference insurance coverages that were available to me. I can attest to being provided the white glove service and look forward to being a long-term customer of Lexus! Thank you Leon for getting me into my dream car brand! More

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Purchased an RX450hl recently from Leon at this dealership. It was a good experience. They have a huge inventory, and offer fair prices on your trade. It was worth going out of the way to get it dealership. It was a good experience. They have a huge inventory, and offer fair prices on your trade. It was worth going out of the way to get it. Leon gave us the introduction to the vehicle when we picked it up so we could understand how to use all of the features that the vehicle has. He really knows his stuff. This is a first class dealership!! More

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This is the 2nd car I buying from them and it is truly the most painless process. I spent a sum total of 2.5 hours between looking at car, negotiating and finishing paperwork and driving it home. the most painless process. I spent a sum total of 2.5 hours between looking at car, negotiating and finishing paperwork and driving it home. More

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Totally professional The dealership is top notch and treats customers with courtesy and respect as soon as you walk in the door. There are many other choices for high qua The dealership is top notch and treats customers with courtesy and respect as soon as you walk in the door. There are many other choices for high quality new and pre-owned vehicles, but make this dealership your first choice. From the first meeting with Griffith Wilson to the delivery of my new Lexus ES350, his professionism as a salesman was exceptional. All new car sales people should take lessons from him. If you are looking to purchase a new or pre-owned vehicle from Watertown Lexus, you would be wise to seek Griffith out as your salesman. More

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Good Experience This is our third Lexus from Lexus of Watertown. They are always professional and accommodating to customers. Tony Viveiros our salesperson and John B This is our third Lexus from Lexus of Watertown. They are always professional and accommodating to customers. Tony Viveiros our salesperson and John Barstow were terrific. More

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Poor customer service Wasted a wihole day waiting for a booked loaner car and travel to Lexus of Watertown this made me feel my time is worth nothing to Lexus Wasted a wihole day waiting for a booked loaner car and travel to Lexus of Watertown this made me feel my time is worth nothing to Lexus More

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went for the free 10K service. Great set up, quick service a top notch and it was a free 10K service that probably have cost $200.00 elsewhere.Also their price on lease was much better than my old Lexus dealer i top notch and it was a free 10K service that probably have cost $200.00 elsewhere.Also their price on lease was much better than my old Lexus dealer in Danvers Ma. More

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Excellent Experience with new car purchase I bought a new IS300 (my first lexus) from this dealership and this is by far the most pleasant new car purchase I have ever made! This is my third n I bought a new IS300 (my first lexus) from this dealership and this is by far the most pleasant new car purchase I have ever made! This is my third new car purchase and hands down the best experience! The sales rep - John Barstow - went above and beyond what is expected of sales staff. He patiently explained possible options to me and, guided me through the process. I enjoyed the purchase process and I hope I enjoy the car as well. I recommend this dealership (and sales rep) to anyone interested in buying a car. I look forward to many more years of positive interaction with this dealership. More

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