John Bechtel

They were very helpful. Any issues that popped up, they were prompt about reaching out and resolving any questions or issues I had. Also extremely friendly! Any issues that popped up, they were prompt about reaching out and resolving any questions or issues I had. Also extremely friendly! More

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John was very helpful, and he made the process as smooth as possible. And, he has a great sense of humor. as possible. And, he has a great sense of humor. More

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John was helpful from the first phone call. Great atmosphere in the building, friendly staff, low pressure, and I’ve never done a car deal so quickly in my life! In and out in 2 hours! Great atmosphere in the building, friendly staff, low pressure, and I’ve never done a car deal so quickly in my life! In and out in 2 hours! More

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John and team were delightful start to finish even if by the 3rd day they may have been tired of seeing us. A great no pressure experience. the 3rd day they may have been tired of seeing us. A great no pressure experience. More

by LacknerCX50 Verified Customer Verified Customer

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Process from 1st communication online to in the door was straightforward and all staff was responsive. John was very personable and easy to work with. straightforward and all staff was responsive. John was very personable and easy to work with. More

by dj Verified Customer Verified Customer

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Phenomenal. Personal. Professional. Fast. Easy. We had a phenomenal experience, John was amazing! He made the entire process personal, he was super professional, Personal. Professional. Fast. Easy. We had a phenomenal experience, John was amazing! He made the entire process personal, he was super professional, it was fast and easy! I've never felt more seen and heard as a customer. I felt like an actual person rather than just another number coming to buy a car. More

by KAITDALTON107 Verified Customer Verified Customer

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John was very nice, polite and helpful. I live an hour and a half away. My issue is with the vehicle. In less than 24hrs my neither turn signal works, my brights don't work, my check engine I live an hour and a half away. My issue is with the vehicle. In less than 24hrs my neither turn signal works, my brights don't work, my check engine light came on today, and my rear drivers break light doesn't work. I've only driven this vehicle 3x since yesterday! More

by TARRAHARRIS1 Verified Customer Verified Customer

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John and Cameron were amazing! John has been consistently checking in to see how things are going and if I need anything. Customer service is an A+! John has been consistently checking in to see how things are going and if I need anything. Customer service is an A+! More

by SARA_ADAIR Verified Customer Verified Customer

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My experience with the sales representative was excellent. He was extremely professional and made the entire car purchasing process smooth and easy from start to finish. He explained everything cle excellent. He was extremely professional and made the entire car purchasing process smooth and easy from start to finish. He explained everything clearly and answered all my questions with great detail and patience. The process was quick and well organized, all the way through to the vehicle delivery. I truly appreciate his professionalism and outstanding customer service More

by MUHANNADMSM Verified Customer Verified Customer

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Thank you to the Germain team, John, Gabriel, Ian and Connor. They treated me like a person and not a sales figure Connor. They treated me like a person and not a sales figure More

by LUDOUSINSKI Verified Customer Verified Customer

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