Ian Napier

The entire team at the dealership was professional, friendly, and easy to work with from start to finish. They made the process smooth, stress-free, and answered all of my questions along the way. A sp friendly, and easy to work with from start to finish. They made the process smooth, stress-free, and answered all of my questions along the way. A special thank you to Mike for keeping me updated throughout the process and making sure everything was ready for me. I truly appreciated the excellent customer service and communication. More

by MINACOZY Verified Customer Verified Customer

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Thank you to the Germain team, John, Gabriel, Ian and Connor. They treated me like a person and not a sales figure Connor. They treated me like a person and not a sales figure More

by LUDOUSINSKI Verified Customer Verified Customer

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John and Cameron were both very informative, friendly and professional as well as everyone else that I encountered at Germain Mazda west. It was a great experience. professional as well as everyone else that I encountered at Germain Mazda west. It was a great experience. More

by REARLEY0 Verified Customer Verified Customer

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Very clean, modern dealership with friendly service and comfortable customer waiting area. Found just the car we'd been looking for! We were long-distance customers and Skyler stayed right on top of thin comfortable customer waiting area. Found just the car we'd been looking for! We were long-distance customers and Skyler stayed right on top of things with prompt communication while we were planning our trip to the dealership for a test drive. Once in the dealership, Skyler, Conner and Ashley took great care of us and even went above and beyond putting a big red bow on the car when we picked it up after purchase. More

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An exceptional dealership experience, prompt friendly employees made me feel welcome. The mechanic went a step further and had my dirty car washed. I’ll be back! employees made me feel welcome. The mechanic went a step further and had my dirty car washed. I’ll be back! More

by KBCK1221 Verified Customer Verified Customer

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Best experience! !! Having had purchased a new car just two years prior, I didn't realize what a GOOD EXPERIENCE should feel like!! John B., Sales, was super helpful !! Having had purchased a new car just two years prior, I didn't realize what a GOOD EXPERIENCE should feel like!! John B., Sales, was super helpful and knowledgeable. He took so much time with us going over every little detail, working with us to ensure we got in the vehicle that exactly matched our wants and needs. He also provided insight on what to expect for our preventative maintenance appointments. Follow-up by not only John but by Ron in Service has been very helpful and timely! I would highly recommend this dealership for anyone needing to purchase a new vehicle! More

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Great experience. Really nice and helpful people. Got in and out in a decent amount of time. Really nice and helpful people. Got in and out in a decent amount of time. More

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We were impressed with the knowledge and professional way Eric and everyone treated us at the dealership. We will definitely tell our friends and family. Eric and everyone treated us at the dealership. We will definitely tell our friends and family. More

by PDM6690 Verified Customer Verified Customer

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