Ian Napier
Ian Napier at Germain Mazda West

Ian Napier

Business Manager

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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5.0
18 Reviews

Hello, my name is Ian, and I'm the Business Manager here at Germain Mazda West. One aspect of my job that I love the most is being able to meet and interact with new people from all walks of life. It's really fun being able to learn at least one new thing from every person I meet! In my personal life I enjoy golf, warm weather and spending quality time with my family at home.

Dealership Experience

10 mos

Languages Spoken

English English

5.0

18 Reviews

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18 Reviews of Ian Napier

September 09, 2026

Dealership Rating
Employee Rating

My experience with Germain Mazda West was a very excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John w More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2026

Germain Mazda West responded

Our sales team enjoyed guiding you through each step of your Mazda CX-50 purchase. Knowing that John’s follow-up messages and clear explanations helped you feel taken care of means a lot to our team. Ashley Buzzelli - General Manager - 614-383-4401

September 09, 2026

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Employee Rating

Germain Mazda West was a great experience. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted. More

by dblake
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien, Joanna McRae

Sep 09, 2026

Germain Mazda West responded

Our team enjoyed guiding you through the purchase of your new Mazda3. Hearing that Michael made the process easy and fun means a lot to us. Congratulations on getting exactly the Mazda3 you wanted, and we hope you love every moment behind the wheel. Ashley Buzzelli - General Manager - 614-383-4401

September 06, 2026

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Mike was great with helping with the final decision for the CX 50 hybrid and Ian was great with finalizing the deal. We would recommend working with both! More

by yvonne.suggs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien

Sep 06, 2026

Germain Mazda West responded

Your note about Michael’s guidance during your Mazda CX-50 Hybrid purchase highlights our team’s commitment to personalized support. Knowing that you would recommend working with Michael and Ian means a lot to our team. Ashley Buzzelli - General Manager - 614-383-4401

September 03, 2026

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Ashley and Philip were very transparent with us throughout the process and were very helpful with helping us pick the right vehicle that was as close to our budget as possible! More

by Sara E.
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, Philip Ramirez

Sep 04, 2026

Germain Mazda West responded

Knowing that Ashley and Philip’s transparency and guidance throughout the purchase of your new Mazda CX-5 met your expectations is rewarding. Hearing that you found the process helpful and stayed within your budget means a lot to our team. Enjoy every mile in your new CX-5! Ashley Buzzelli - General Manager - 614-383-4401

July 25, 2026

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John was very helpful, and he made the process as smooth as possible. And, he has a great sense of humor. More

by seinamoore
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Recommend Dealer
Yes
Jul 25, 2026

Germain Mazda West responded

We appreciate your five-star review and are pleased John could make your new Mazda CX-30 purchase smooth and enjoyable. It’s great to hear his sense of humor made a positive impact. Thank you for choosing Mazda and we look forward to seeing you again. Ashley Buzzelli - General Manager - 614-383-4401

July 17, 2026

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John was helpful from the first phone call. Great atmosphere in the building, friendly staff, low pressure, and I’ve never done a car deal so quickly in my life! In and out in 2 hours! More

by Shannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Jul 17, 2026

Germain Mazda West responded

We’re thrilled John could guide you through your new Mazda CX-30 purchase so seamlessly. It’s wonderful to know our friendly, low-pressure atmosphere helped you complete everything in just two hours. Congratulations on your new CX-30, and don’t hesitate to reach out if there’s anything else we can assist with. Ashley Buzzelli - General Manager - 614-383-4401

July 13, 2026

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From start to finish, our experience with Germain Mazda was amazing! Phillip, our salesman, was very knowledgeable, yet never pushy or overbearing, and working with the rest of the team was so relaxed and More

by Jcwell5
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, Philip Ramirez

Jul 13, 2026

Germain Mazda West responded

It’s fantastic to hear that purchasing your Mazda CX-5 was both informative and fun. Our team provided knowledgeable, pressure-free guidance to keep the process relaxed from start to finish. Thank you for choosing us for your new CX-5. Ashley Buzzelli - General Manager - 614-383-4401

July 07, 2026

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I would like to thank Mike and the team at Germain Mazda West for taking very good care of me and giving me a really good deal on a 2022 Volkswagen Taos. Great price, great transparency, and great service. More

by OMAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2026

Germain Mazda West responded

We’re thrilled you enjoyed such a transparent and positive purchase of your 2022 Volkswagen Taos. Thank you for the five-star rating and for recommending our team’s honest pricing and service. We hope you enjoy every drive in your Taos. Ashley Buzzelli - General Manager - 614-383-4401

June 29, 2026

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Employee Rating

John and team were delightful start to finish even if by the 3rd day they may have been tired of seeing us. A great no pressure experience. More

by LacknerCX50
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel, Nicholas Kerr

Jun 29, 2026

Germain Mazda West responded

Thanks for working with John and our team over those three days. We’re glad our relaxed approach kept everything comfortable and pressure free. Congratulations on your used Mazda CX-50 and enjoy every drive. Ashley Buzzelli - General Manager - 614-383-4401

June 07, 2026

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Employee Rating

Skyler was fantastic and showed me all details of the car during and after the sale. Go Skyler!!! Love my new red Miata!!! More

by CSZALAY
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Skyler Pollock

Jun 07, 2026

Germain Mazda West responded

It’s fantastic to hear that Skyler walked you through every detail during and after your purchase. Congratulations on your new red Mazda Miata, and we hope it brings you many enjoyable drives. Ashley Buzzelli - General Manager - 614-383-4401

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