Ian Napier
Ian Napier at Germain Mazda West

Ian Napier

Business Manager

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

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5.0
21 Reviews

Hello, my name is Ian, and I'm the Business Manager here at Germain Mazda West. One aspect of my job that I love the most is being able to meet and interact with new people from all walks of life. It's really fun being able to learn at least one new thing from every person I meet! In my personal life I enjoy golf, warm weather and spending quality time with my family at home.

Dealership Experience

1 yr

Languages Spoken

English English

5.0

21 Reviews

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21 Reviews of Ian Napier

November 02, 2026

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We purchased the MX-5 from Germain Mazda West. John Bechtel was our salesperson and he was excellent. He made the process stress free and smooth. We can say this was one of the best dealer expe More

by Morgan
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Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Nov 02, 2026

Germain Mazda West responded

We’re delighted John made purchasing your new Mazda MX-5 Miata feel effortless and helped make this one of your best dealership experiences. Your recommendation and intention to choose our team again mean a great deal to us. Ashley Buzzelli - General Manager - 614-383-4401

October 31, 2026

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I have been extremely pleased with my new vehicle. My sales person did an outstanding job helping me set up everything and explain all the features. More

by Debra
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Recommend Dealer
Yes
Oct 31, 2026

Germain Mazda West responded

We're delighted you're enjoying your new Mazda CX-90. It's rewarding to hear that our sales associate did such a thorough job helping you get everything set up and explaining its features. Ashley Buzzelli - General Manager - 614-383-4401

October 09, 2026

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The dealership made it very quick and easy to test drive and purchase a vehicle. The sales associate and other staff were great. More

by Debra
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Recommend Dealer
Yes
Oct 09, 2026

Germain Mazda West responded

Knowing that test driving and purchasing your new Mazda CX-90 felt quick and effortless means a lot to our team. Your kind words about our sales associate and staff mean a great deal to us. Ashley Buzzelli - General Manager - 614-383-4401

September 09, 2026

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My experience with Germain Mazda West was a very excellent experience. They took care of me from the first moment I walked in the door until the moment I left and are still taking care of me. John w More

by Rick
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Recommend Dealer
Yes
Sep 10, 2026

Germain Mazda West responded

Our sales team enjoyed guiding you through each step of your Mazda CX-50 purchase. Knowing that John’s follow-up messages and clear explanations helped you feel taken care of means a lot to our team. Ashley Buzzelli - General Manager - 614-383-4401

September 09, 2026

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Germain Mazda West was a great experience. Mike and his team made purchasing a new car easy and fun! Although I spent a little more than I planned, I got the exact car I wanted. More

by dblake
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Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien, Joanna McRae

Sep 09, 2026

Germain Mazda West responded

Our team enjoyed guiding you through the purchase of your new Mazda3. Hearing that Michael made the process easy and fun means a lot to us. Congratulations on getting exactly the Mazda3 you wanted, and we hope you love every moment behind the wheel. Ashley Buzzelli - General Manager - 614-383-4401

September 06, 2026

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Mike was great with helping with the final decision for the CX 50 hybrid and Ian was great with finalizing the deal. We would recommend working with both! More

by yvonne.suggs
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Recommend Dealer
Yes

Other Employees Tagged: Michael O'Brien

Sep 06, 2026

Germain Mazda West responded

Your note about Michael’s guidance during your Mazda CX-50 Hybrid purchase highlights our team’s commitment to personalized support. Knowing that you would recommend working with Michael and Ian means a lot to our team. Ashley Buzzelli - General Manager - 614-383-4401

September 03, 2026

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Ashley and Philip were very transparent with us throughout the process and were very helpful with helping us pick the right vehicle that was as close to our budget as possible! More

by Sara E.
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, Philip Ramirez

Sep 04, 2026

Germain Mazda West responded

Knowing that Ashley and Philip’s transparency and guidance throughout the purchase of your new Mazda CX-5 met your expectations is rewarding. Hearing that you found the process helpful and stayed within your budget means a lot to our team. Enjoy every mile in your new CX-5! Ashley Buzzelli - General Manager - 614-383-4401

July 25, 2026

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John was very helpful, and he made the process as smooth as possible. And, he has a great sense of humor. More

by seinamoore
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Recommend Dealer
Yes
Jul 25, 2026

Germain Mazda West responded

We appreciate your five-star review and are pleased John could make your new Mazda CX-30 purchase smooth and enjoyable. It’s great to hear his sense of humor made a positive impact. Thank you for choosing Mazda and we look forward to seeing you again. Ashley Buzzelli - General Manager - 614-383-4401

July 17, 2026

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John was helpful from the first phone call. Great atmosphere in the building, friendly staff, low pressure, and I’ve never done a car deal so quickly in my life! In and out in 2 hours! More

by Shannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Bechtel

Jul 17, 2026

Germain Mazda West responded

We’re thrilled John could guide you through your new Mazda CX-30 purchase so seamlessly. It’s wonderful to know our friendly, low-pressure atmosphere helped you complete everything in just two hours. Congratulations on your new CX-30, and don’t hesitate to reach out if there’s anything else we can assist with. Ashley Buzzelli - General Manager - 614-383-4401

July 13, 2026

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From start to finish, our experience with Germain Mazda was amazing! Phillip, our salesman, was very knowledgeable, yet never pushy or overbearing, and working with the rest of the team was so relaxed and More

by Jcwell5
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Buzzelli, Philip Ramirez

Jul 13, 2026

Germain Mazda West responded

It’s fantastic to hear that purchasing your Mazda CX-5 was both informative and fun. Our team provided knowledgeable, pressure-free guidance to keep the process relaxed from start to finish. Thank you for choosing us for your new CX-5. Ashley Buzzelli - General Manager - 614-383-4401

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