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John Bierman
John Bierman at Criswell Chrysler Dodge Jeep RAM of Thurmont

John Bierman

Service Director jbierman@criswellauto.com

Criswell Chrysler Dodge Jeep RAM of Thurmont

103 Frederick Rd
Thurmont, MD 21788

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5 Reviews

Service Director ((301) 637-4682 jbierman@criswellauto.com

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5 Reviews

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5 Reviews of John Bierman

May 22, 2026

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Very friendly staff. They make you feel welcome. The work is done in a timely fashion. I will recommend this dealership and service department to everyone. More

by jandh5183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Grandstaff

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May 26, 2026

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Thank you for recommending Criswell Chrysler Dodge Jeep RAM of Thurmont and highlighting our friendly team! We look forward to seeing you again.

April 20, 2026

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Criswell makes servicing my vehicle so easy and convenient. I appreciate it, keep up the good work! More

by Jsdgolf
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Duncan, Marcos Veloso, Erik Peel , James Grandstaff, Keith Williams

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Apr 20, 2026

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

It means so much to us to see your review! Thanks from the team at Criswell Chrysler Dodge Jeep RAM of Thurmont. Criswell will appreciate your shoutout.

April 19, 2026

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Quick professional services and recall. All the staff was nice and helpful and made sure I didn't have to wait long at the dealership. More

by M.Neal
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James Grandstaff

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Apr 20, 2026

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

We’re glad to hear our team had you in and out so efficiently! Thanks for choosing Criswell Chrysler Dodge Jeep RAM of Thurmont and for sharing your support online. We hope to see you again down the road!

April 02, 2026

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They were very friendly. Always very helpful to me. Got me in right away. Fixed the problem. Very low stress. More

by daviddvanmeter
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: James Grandstaff

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Apr 21, 2026

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Hi David! It means a lot to hear that the Criswell Chrysler Dodge Jeep RAM of Thurmont team provided such a friendly, stress-free, and efficient service experience. Thank you for your business and your support! See you next time!

October 27, 2021

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Very Polite, very professional. In and out service! I am definitely going to return and am living my Jeep! More

by scrappyforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacy Miller , Rick Baker, James Grandstaff

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Nov 04, 2021

Criswell Chrysler Dodge Jeep RAM of Thurmont responded

Awesome! It's fantastic to see you are thrilled with your Jeep from Criswell of Thurmont. We look forward to helping you keep it in top performing condition!