John Brittingham | Page 12

The Best in the local market in Service Professional with transparency. Honestly people who will do the best to help you. transparency. Honestly people who will do the best to help you. More

by moreolesmichael68 Verified Customer Verified Customer

Report | Print

Everyone in the Kia service center was focused on customer support. If a service consultant was momentarily away from their desk, another rep would step in to handle the customer inquiry. My vehicle customer support. If a service consultant was momentarily away from their desk, another rep would step in to handle the customer inquiry. My vehicle needed to be kept for a few hours so John Brittingham arranged for Glenn Darby to give me a ride home in the courtesy shuttle. Later that afternoon, Glenn picked me up to bring me back to Gay Kia to retrieve my vehicle. Everyone there made me feel like family - must be why they call it Gay FAMILY Kia ! More

Report | Print

John was great and was able to fix the sound amp issue in our 2022 Kia EV6 within a week. I'll be coming back with any of my car issues. our 2022 Kia EV6 within a week. I'll be coming back with any of my car issues. More

by BILLY_6130 Verified Customer Verified Customer

Report | Print

As usual, it was a pleasant experience. While this visit was for a recall fix, we found some sensor issues that were also corrected. John kept me informed and offered several options alon While this visit was for a recall fix, we found some sensor issues that were also corrected. John kept me informed and offered several options along with the pros and cons of each choice. Biggest thing is that my wife is happy with her vehicle. More

by j_w_garner Verified Customer Verified Customer

Report | Print

I have always been served well by the folks at Gay Kia…recently I had a serious issue with my car requiring me to make some tough decisions…John, in the service department was simply awesome in giving Kia…recently I had a serious issue with my car requiring me to make some tough decisions…John, in the service department was simply awesome in giving me the time to take care of of the arrangements to salvage my car…you guys are awesome!!!!!! More

by allynccunha Verified Customer Verified Customer

Report | Print

Gay Family Kia is great. I have been going to John for several years now. He kept me informed of my car's status and are very thorough. I had no long hold times even though I I have been going to John for several years now. He kept me informed of my car's status and are very thorough. I had no long hold times even though I called in through the main number and not service. The receptionist was polite and professional. More

by MARYVWALKER Verified Customer Verified Customer

Report | Print

Kevin and Roy were very thorough and informative. Glad yall are open later on Saturdays to accommodate the rest of the world. Glad yall are open later on Saturdays to accommodate the rest of the world. More

by atlanticblue12 Verified Customer Verified Customer

Report | Print

As always, excellent timely service. Enjoy corresponding with John in the maintenance department. We discuss vehicle maintenance and possible concerns. Enjoy corresponding with John in the maintenance department. We discuss vehicle maintenance and possible concerns. More

by j_w_garner Verified Customer Verified Customer

Report | Print

I have dealt with a bunch of liers. I was told my truck was ready. But let us keep it over weekend to make sure. I haven’t heard from nobody. This truck has issues from the time I bough I was told my truck was ready. But let us keep it over weekend to make sure. I haven’t heard from nobody. This truck has issues from the time I bought it the first week problems. The has been in and out of shop. Y’all have it more than it’s been at my house. Right now it’s been in your shop for over a month and half. I’ve made two truck notes since it’s been in the shop. I can’t believe it’s taking that long for an oxygen sensor. The last manger I talked to on wensday said truck was ready then tells me they just got parts in and it will be ready Friday and then he tells me you can pickup Monday give us the weekend to make sure it’s fixed. A whole week has gone by and not a word from nobody. So yeah a bunch of liers. More

by charlescrum25 Verified Customer Verified Customer

Report | Print

i had a great experience getting my oil changed and tires rotated, very friendly staff rotated, very friendly staff More

by ALANAJORDAN0905 Verified Customer Verified Customer

Report | Print