John Brown | Page 8

Overall good experience. . do find it difficult to talk to service dept . On hold for a long time or have to leave a message . do find it difficult to talk to service dept . On hold for a long time or have to leave a message More

by JEFFSARA Verified Customer Verified Customer

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Service personnel were very efficient and friendly. Work was performed quickly and efficiently. Very satisfied with work performed. Work was performed quickly and efficiently. Very satisfied with work performed. More

by pvt1953 Verified Customer Verified Customer

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Great, professional and addressed any questions. Would recommend to anyone looking for a car or in need of Ford service. Would recommend to anyone looking for a car or in need of Ford service. More

by marc.potrzeboski Verified Customer Verified Customer

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The worst repair shop I have ever used. Truck sits for days without being worked on. Team seems unable to coordinate a fix with Ford. Called the Ford hotline and they said they never heard Truck sits for days without being worked on. Team seems unable to coordinate a fix with Ford. Called the Ford hotline and they said they never heard from the dealer after their response. Dealer agent is often out sick and her coworkers aren’t able or willing to assist in her absence. More

by raybayer1 Verified Customer Verified Customer

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Service dept good. I would prefer to deal with the same associate in service every visit. I would prefer to deal with the same associate in service every visit. More

by JANETMARSH Verified Customer Verified Customer

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Quality repairs on both of our vehicles. Pleasant staff and efficient scheduling. We highly recommend you to all our friends. Pleasant staff and efficient scheduling. We highly recommend you to all our friends. More

by LAWRENCE.GUTH Verified Customer Verified Customer

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Only Ford dealership I buy cars from and let work on my cars. Incredible Service and great people cars. Incredible Service and great people More

by Hayesbr81 Verified Customer Verified Customer

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I had some issues with the service department. Was not able to help me properly and could not find the issue with my truck. It’s unfortunate I had to have another company to help me. They seem ver Was not able to help me properly and could not find the issue with my truck. It’s unfortunate I had to have another company to help me. They seem very limited to staff and knowledge More

by Aheat Verified Customer Verified Customer

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Dealership wonderful. Bruce and Trey exceptional. Not happy they did the computer work and didn't bring the car back to my settings. Kilometers for speedometer, and rad Bruce and Trey exceptional. Not happy they did the computer work and didn't bring the car back to my settings. Kilometers for speedometer, and radio impossible to find for me. Trey helped, but I had to make a return trip. Not on my agenda for New Year's Eve! More

by rmoverend Verified Customer Verified Customer

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The service staff has changed. First time I came in service was in utter chaos. Second visit, 100% better. First time I came in service was in utter chaos. Second visit, 100% better. More

by DECLINE5 Verified Customer Verified Customer

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