"This is my second car that I have bought with Dick Norris..."
This is my second car that I have bought with Dick Norris GMC. I have always been happy with the service of the salespeople, no pressure, just a good deal. John was quick to have a problem I noted before the sale of my car scheduled for a minor repair and the service Dept. was great to work with. You get a family feel with these guys and you are more than just a number in the queue.
"Top notch service, prompt attention to on time..."
Top notch service, prompt attention to on time appointments for service. Gave help on questions asked about features that I did not understand.
Excellent service manager, very great knowledge of cars
"very pleasant and helpful!!! was very happy with..."
very pleasant and helpful!!! was very happy with experience entire staff was very friendly, and car was detailed perfectly. will be happy to recommend to my friends
"On my way to Dick Norris due you work due to my check..."
- Sams Buick
On my way to Dick Norris due you work due to my check engine light on. Great service by Lenny who said it would take a while for them to look into it and could I wait. During the wait I saw my salesman that sold me my Buick encore in 2013 John Bruno. He is a great salesman and we talked about maybe leasing encore GX. We settled on a 2021 encore GXST after Lenny told me the repair would cost of $2000. John is a great salesman in 2013 I had a wow experience with him and it was no different this time around in 2021. Answered all my questions even before I asked them as he is a very experienced and knowledgeable salesman. Lenny in service was great also as he kept me posted on what was happening with my 2013 encore during the wait.
"John is an honest guy and was a pleasure to work with...."
John is an honest guy and was a pleasure to work with. I’m very happy with the purchase of my Lexus LS460L. I got a good deal and an incredible free warranty.
"Our entire purchase was done over the phone with John..."
Our entire purchase was done over the phone with John Bruno. When I arrived to take delivery I just knew there would be some type of changes but the car was ready and everything was as agreed. Actually I had a $184.00 refund coming. I have never had such a pleasant experience buying a new vehicle. It was so nice to have a salesperson with so much knowledge about the car I had purchased. John has continued to be available even after the sale as we're senior citizens learning all the new technologies this vehicle offers.
"Dick Norris was amazing and was incredibly flexible! I..."
Dick Norris was amazing and was incredibly flexible! I was recovering from surgery and unable to drive. They delivered the vehicle and the paperwork. Fantastic!
"John was a pleasure to work with. As Dick Norris Buick..."
John was a pleasure to work with. As Dick Norris Buick is known, this is not a hard sell dealership. We had been searching for cars for a week, and first stopped in at Dimmitt Chevrolet to look at a used Cadillac. The paint was not speckled, and there was no 'wow' factor when checking out the car. We went next to Dick Norris in Palm Harbor, and walked the lot. There was our car! A Buick Regal, low miles, and such a different color. We drove it and were sold. We told John what we wanted for our trade-in, and it was accepted. Again, I don't know why we didn't go to Dick Norris first. Always owned Buick's, and always will!!
"My recent purchase was an easy, stress free experience!..."
My recent purchase was an easy, stress free experience! John was delightful, patient and well prepared. He and Joe are true professionals, I would recommend them to my family & friends...
"John Bruno listened to what we wanted and found the exact..."
John Bruno listened to what we wanted and found the exact car to meet all our requirements. Exterior and interior colors, upholstery, and convenience features — he found them all.