35 Reviews
Write a Review35 Reviews of John Castillo
October 11, 2016
JC is the best This is the third car we've bought from JC. Always professional, pleasant, and customer focused. Highly recommend. We purchased our second grand Chero This is the third car we've bought from JC. Always professional, pleasant, and customer focused. Highly recommend. We purchased our second grand Cherokee tonight and we met with him back in May to start the process. He constantly kept us updated on inventory based on our preferences. Always transparent on price, honest and hassle free. I highly recommend working with JC based. More
September 04, 2016
My new lease transaction was simply and easy with no hassle, John Castillo was very professional and was able to answer all our questions making the new lease transaction a b was simply and easy with no hassle, John Castillo was very professional and was able to answer all our questions making the new lease transaction a breeze...we love our new Dodge Ram, thank you John.. More
July 16, 2016
Excellent customer service attention to customer loyalty Dedication of salesman- details regarding car -quality of car past experience with previous jeep-traded in 2009 Jeep 220,000miles purchased previous Dedication of salesman- details regarding car -quality of car past experience with previous jeep-traded in 2009 Jeep 220,000miles purchased previous jeep at Dover had great experience in both sales JC and any great team More
Other Employees Tagged: Ed Mendez
July 15, 2016
216 Grand Cherkee Limited As always the sales staff was excellent. Makes you feel as if you are part of the family. My last (5) Jeeps were with "JC". 10 star rating for "JC" As always the sales staff was excellent. Makes you feel as if you are part of the family. My last (5) Jeeps were with "JC". 10 star rating for "JC". he always bends over backwards to please me. He has never forgotten my name. More
July 01, 2016
They worked with me The sales and financing staff worked with me throughout the process to make sure I was comfortable and understood all of the numbers. The manager even The sales and financing staff worked with me throughout the process to make sure I was comfortable and understood all of the numbers. The manager even checked in multiple times to make sure things were going well! Plus, they gave me a great deal :) More
Other Employees Tagged: Goldee Basra , Pete Milevski
June 20, 2016
New Challenger Dover Dodge is an excellent dealership with amazing staff. They made my car buying process easy and I was able to drive away in my new car the same d Dover Dodge is an excellent dealership with amazing staff. They made my car buying process easy and I was able to drive away in my new car the same day!!!! More
Other Employees Tagged: Lamonte Mejia
June 16, 2016
Jeep purchase JC went above and beyond from start to finish in my jeep purchase as well as during a service need which I had shortly thereafter. Excellent experienc JC went above and beyond from start to finish in my jeep purchase as well as during a service need which I had shortly thereafter. Excellent experience! More
Other Employees Tagged: Ed Mendez
June 03, 2016
The Ease of Purchasing our 6th car Dover Dodge/Jeep has been our go place since we started buying jeeps. J.C. is our favorite salesman and each time we purchase/lease he is the man . Th Dover Dodge/Jeep has been our go place since we started buying jeeps. J.C. is our favorite salesman and each time we purchase/lease he is the man . The entire dealership to include sales ,finance , service , and support staff are all well aware of customer satisfaction .. Over the Memorial Day Weekend , we purchased our 6th car from them , and this time it was even easier than in the past . Called J.C. , inquired about a Wrangler and what we wanted to do with our 2014 Cherokee Trailhawk. ,The options he explained were well within our plans and we said we would be up the next day . By the time we arrived , he had several cars for us to look at , picked one out and within 2hrs , Trailhawk turned in , and drove out in a 2016 Wrangler Sport Unlimited . The greatest part is everyone knows us and were on a first name basis with them all .. Dover Dodge/Jeep will be the only place we buy and service our cars More
Other Employees Tagged: Kevin Zidlick, Ramon Diaz, Goldee Basra
January 24, 2016
My experience was excellent from start to finish. From the time I called Pete to explain what I was looking for, to when I actually picked the Jeep up, my experience was wonderful. From the time I called Pete to explain what I was looking for, to when I actually picked the Jeep up, my experience was wonderful. More
Other Employees Tagged: Pete Milevski
January 21, 2016
Very efficient and easy The sales person John Castillo was very knowledgeable about the vehicles . He connected me with a dealer rep on site and provided great incentives. Pa The sales person John Castillo was very knowledgeable about the vehicles . He connected me with a dealer rep on site and provided great incentives. Paperwork was easy More

