John Chapel | Page 7

Land Rover Tulsa responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us, thank you for sharing this with us! We greatly appreciate your continued support and look forward to serving you when you need us!

Land Rover Tulsa responded

Thank you for the excellent five-star review, David! We're glad Rafael and our team were helpful and provided a great experience. We appreciate your support and look forward to serving you again! Thank you and safe travels to you and yours!

Land Rover Tulsa responded

Thank you so much for the great review, Jim. We appreciate you sharing your experience and agree with you about John. He’s fantastic!

Land Rover Tulsa responded

Vaughn, Thank you for your amazing 5-star review! We are delighted that John Chapel and Daniel maintained open and honest communication throughout the entire process. Your appreciation means a lot to us. If you need any further assistance, please don't hesitate to reach out! We truly value your support!

Land Rover Tulsa responded

Peter, Thank you so much for your valuable time and business, Jack and our team thank you for this 5-star review and shout out! These are the absolute best. Safe travels to you and yours and congrats on the new ride! We look forward to being here when you need us.

Land Rover Tulsa responded

Michael, Thank you so kindly for sharing your experience with us and for the 5-star review and rating! Best wishes to you and yours! We will see you and your Jaguar F-Pace, next time you need us!

Land Rover Tulsa responded

I'd like to thank you for taking the time to share your feedback with us. At Jaguar Land Rover Tulsa, we value all our client’s opinions and experiences, as they present us with the opportunity to grow and improve. I'm sorry to hear that your recent experience with our service department did not meet your expectations. We take great pride in being a family-owned establishment that strives to provide exceptional customer service and an unparalleled automotive experience. We are committed to building lasting relationships with our clients, and we want to ensure your ownership journey with us is positive and rewarding. I understand that this has caused some disappointment and for that, I extend my sincerest apologies. Please rest assured that your feedback has been noted and will be addressed directly with our service team. I would greatly appreciate the opportunity to discuss your experience in more detail and work towards making amends. As part of our ongoing commitment to customer satisfaction, I would like to invite you back to our dealership for a personal meeting with Josh Loehr, our service manager. Our goal is to gain a better understanding of the situation and hopefully regain your trust. We believe in the quality of our service and are committed to making things right for you. Please feel free to reach out to me directly at 918-665-4294. I am at your disposal to ensure that we address your concerns promptly and satisfactorily. Once again, thank you for your feedback. It is through candid input from valued customers like yourself that we can continually improve and better serve our community. We look forward to the opportunity to regain your trust and demonstrate our genuine commitment to your satisfaction. Best Regards, Brian Vance Operations Manager Jaguar Land Rover Tulsa

Land Rover Tulsa responded

Thank you so kindly for this feedback and 5- star rating! We sure do appreciate your time and business!

Land Rover Tulsa responded

Scott, Thank you so much for this five-star review and feedback! Your time is important to us, and we love when everything flows so smoothly! Thank you for this!

Land Rover Tulsa responded

Thank you so kindly for this 5- Star review and feedback! We wish you the very best!