John David

Large dealership, many vehicles to choose from. Friendly staff. Hard to contact anyone on the phone after departing the grounds. No answer or callback Friendly staff. Hard to contact anyone on the phone after departing the grounds. No answer or callback More

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Appreciated the knowledge and professionalism during the process of ordering our Ford Truck. We were kept up to date on the progress and also given helpful advice on moving our order along. process of ordering our Ford Truck. We were kept up to date on the progress and also given helpful advice on moving our order along. More

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I made my 8th vehicle purchase from Southwest Ford and I will continue to go to them for all my vehicle purchases! I am a customer for life!!! John Wright is an excellent salesman and helped me great will continue to go to them for all my vehicle purchases! I am a customer for life!!! John Wright is an excellent salesman and helped me greatly!! He went above and beyond my expectations!!! I am a customer for life!!! More

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great transaction Very pleased will all folks involved with this purchase Much thanks Respectfully yours with this purchase Much thanks Respectfully yours More

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I was very disappointed in my new F150 purchase. Trade was undervalued and I tried to get them to throw in floor mats just to make me feel better. That's no big deal, but after I drove two hours to do the was undervalued and I tried to get them to throw in floor mats just to make me feel better. That's no big deal, but after I drove two hours to do the deal I found the truck had 350 miles (website listed mileage at 5). I asked them to adjust the price for the mileage and they offered me $30. I took it as a slap in the face. I did not appreciate the constant reminders that ford surveys require 5 star ratings or it affects salesperson commission. 3 people went over it with me. When asked if there was any reason why I wouldn't give them five stars I told them I was disappointed in being offered $30 for the mileage. Their response was to tell me that's not unusual and that they would throw me some free detail jobs (knowing that I live 2 hours away). My point is that if there are two identical trucks priced the same and one has 300 miles on it and the other has 5, everyone would pick the one with 5. And the discount that it would require anyone to pick the 350 Mike truck is more than $30. Giving me a set of $150 floor mats was a pretty small ask that they refused. Other than that experience, the folks were okay to work with. Just don't expect to get good prices when inventories are low and demand is high. More

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What a genuinely kind and funny bunch of professionals. They could easily have charged me more, but they didn’t. I can’t say the same about another local Ford dealer. From the top down, just good honest fo They could easily have charged me more, but they didn’t. I can’t say the same about another local Ford dealer. From the top down, just good honest folks! More

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This dealer and their entire network are the WORST! Their service department kept our vehicle for 29 days for an AC and never really could give us an explanation of what was wrong. They play fast and loose w service department kept our vehicle for 29 days for an AC and never really could give us an explanation of what was wrong. They play fast and loose with the truth… and will waste your time at Every Opportunity. They play the time investment game, so be prepared to be there for the rest of you natural life…. ugh!!!! More

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Kevin done a great job of showing me the inventory of the F-150 my experience is always great that is why I keep coming back. F-150 my experience is always great that is why I keep coming back. More

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Just about the best the experience I’ve ever had buying a vehicle. Robert and Brian were up front and easy to work with. They will be the first ones I call next time buying. vehicle. Robert and Brian were up front and easy to work with. They will be the first ones I call next time buying. More

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Thank you KAT for helping me on my journey of finding my new car! She went above and beyond with kindness and respect! Ryan and John and Kal and Brandon worked with me, too! And they were most helpful an new car! She went above and beyond with kindness and respect! Ryan and John and Kal and Brandon worked with me, too! And they were most helpful and polite. I am so excited about my new Ford Edge! May you all be blessed! More

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