Kelly Poston

This is the 5th truck I've bought from Southwest Ford! I've loved every one of them! From the the sales team to the service department, everyone has treated us like VIPs every time! A first class dealersh I've loved every one of them! From the the sales team to the service department, everyone has treated us like VIPs every time! A first class dealership run by a first class owner! I will never shop anywhere else! More

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This dealership and the southwest collision are horrible people and made mine and and my wife's experience as painful as possible. We called corporate and they where just as useless. After everything they people and made mine and and my wife's experience as painful as possible. We called corporate and they where just as useless. After everything they put us through our car was in worse condition than when we originally brought it in. I do not recommend you buy a vehicle from them and definitely don't have them fix anything. More

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What a genuinely kind and funny bunch of professionals. They could easily have charged me more, but they didn’t. I can’t say the same about another local Ford dealer. From the top down, just good honest fo They could easily have charged me more, but they didn’t. I can’t say the same about another local Ford dealer. From the top down, just good honest folks! More

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Bought a car from Southwest Volkswagen and have always had issues with their service department. Southwest Ford found the issue the first day and had the part and issue repaired by 8 am the next day. Will had issues with their service department. Southwest Ford found the issue the first day and had the part and issue repaired by 8 am the next day. Will definitely only use Ford from now on. Employees were all polite and helpful. More

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Employees at SWF are nice and polite, the Waite is comfortable, and in a clean area. The vehicle service receive is complete, and professionally done. They are #1 with me. comfortable, and in a clean area. The vehicle service receive is complete, and professionally done. They are #1 with me. More

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UNKNOWN PERSON BACKED FLAT BED TRUCK INTO CENTER HOOD AREA WHILE OUR 2017 FORD EXPEDITION WAS IN THE HANDS OF THIS WONDERFUL SERVICE CENTER , SOMEONE BACKED INTO OUR BRAND NEW SUV , AND DID NOT SAY A WORD ABOU WHILE OUR 2017 FORD EXPEDITION WAS IN THE HANDS OF THIS WONDERFUL SERVICE CENTER , SOMEONE BACKED INTO OUR BRAND NEW SUV , AND DID NOT SAY A WORD ABOUT IT UNTIL I CAME AND PICKED MY VEHICLE UP FROM THE FLEET DEPARTMENT. ONE VERY GOOD THING I WISH TO MENTION : FLEET WENT ABOVE AND BEYOND WHAT ANYBODY ELSE DID. MY VEHICLE WAS REPAIRED AND PAID FOR BY THE FLEET DIRECTOR. A VERY SMART MAN, AND WELL RESPECTED BY EVERYONE THERE. CARELESS FAULT OF SOMEONE TOO SHORT NOT BEING ABLE TO SEE OUT THE WINDOW OF A BRAND NEW FLAT BED TRUCK. I HAVE SEEN IT TIME AND AGAIN IN OTHER RESPECTS. WATCHED A YOUNG PERSON WHO PROBABLY NEVER DROVE OR PARKED TOO SAY THE LEAST , CUT A CORNER AND HOPPED A CURB IN PLAIN SIGHT WHILE EVERYBODY LOOKING LAUGHED AS ONE OF THE DUALL WHEELS GRAZED THE CURVED CONCRETE., PROPELLING THE REAR BED TO HIKE UP. HAVE REFERRED SEVERAL FRIENDS WHO BOUGHT CARS & NEW WINDOW GLASS FROM THE PAST. PARTS DEPARTMENT STAFF IS THE BEST IN THE COUNTY.. WILL ALWAYS GO HERE FOR PARTS NEEDS BUT NOT FOR BUYING OR FUTURE SERVICE NEEDS. DEALERSHIP PRIDES ONESELF WITH SAYING OF :: SINCE 1986 ! ! More

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Oil change. Very efficient personnel waiting for me when I drove my truck in to get an oil change. Enjoyed talking to Jimmy Ogle and the two gentleman in the par Very efficient personnel waiting for me when I drove my truck in to get an oil change. Enjoyed talking to Jimmy Ogle and the two gentleman in the parts department, More

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My best car buying experience ever!! I got to meet Charlie G. personally, and had an excellent car buying experience! He put one of his best salesmen (Scott), with me, who showed me the e I got to meet Charlie G. personally, and had an excellent car buying experience! He put one of his best salesmen (Scott), with me, who showed me the exact vehicles that I was looking to test! All in all, probably "THE BEST CAR BUYING EXPERIENCE I'VE EVER HAD!!! I would definitely refer all family and friends to Southwest Ford for their vehicle needs! More

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service I would not go to any other dealership for service. South West Ford has the best staff in DFW. I can always depend on them for great work. I would not go to any other dealership for service. South West Ford has the best staff in DFW. I can always depend on them for great work. More

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