John DeFrancesco

Great customer service Mr Walter was awesome very helpful and knowledgeable and very quick with getting things done and knowledgeable and very quick with getting things done More

by sophiarebeccanoah Verified Customer Verified Customer

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Awesome experience with Keith. Extremely knowledgeable and helpful the whole process. Could not have asked for an easier experience and will not go anywhere else for a car moving f Extremely knowledgeable and helpful the whole process. Could not have asked for an easier experience and will not go anywhere else for a car moving forward. Highly recommend. More

by colinsextonn Verified Customer Verified Customer

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J Minyety was wonderful and all the staff I dealt with were friendly, polite, efficient and I was able to accomplish my goals. were friendly, polite, efficient and I was able to accomplish my goals. More

by PARAMITAPATH Verified Customer Verified Customer

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The staff are friendly and helpful and want U to be a happy satisfied customer happy satisfied customer More

by feliciadavis_diva Verified Customer Verified Customer

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My service advisor didn’t communicate to me well at all. He didn’t inform me of the issues on my vehicle, he didn’t provide an estimate of completion, he didn’t follow up with me, and didn’t explain any war He didn’t inform me of the issues on my vehicle, he didn’t provide an estimate of completion, he didn’t follow up with me, and didn’t explain any warranty recalls. He then told me the recall was completed when it wasn’t. When I picked up my car, it was left with dirt and grass on the front console. On top of that, my vehicle’s fluids weren’t topped off at all. Finally now I found they techs broke the hood stand catcher and didn’t say anything. This was a horrible experience at this dealership and I’m NEVER going there again. Worst experience I’ve ever had even though I’ve been here before. More

by Pius Verified Customer Verified Customer

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I love the Durham location. The service gets better and better every time that I go. The service gets better and better every time that I go. More

by Njenkins12 Verified Customer Verified Customer

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Friendly and professional service writers, completed in a timely manner. Would recommend to friends and family. timely manner. Would recommend to friends and family. More

by DSBLEDSOE Verified Customer Verified Customer

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Nice folks, comfy waiting room, wait time longer than I expected but I can understand how busy y'all are, happy with service expected but I can understand how busy y'all are, happy with service More

by dwilson9400 Verified Customer Verified Customer

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Really truly helped Brett. Joe David. Labor prices lower would be great though. I'm thankful I have not had any regrets so far. Joe David. Labor prices lower would be great though. I'm thankful I have not had any regrets so far. More

by J4CHRIST2010 Verified Customer Verified Customer

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SouthPoint Honda dealership does not rest until there’s a resolution for my car issue. resolution for my car issue. More

by mrs.nmack38 Verified Customer Verified Customer

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