John DePalma
John DePalma at Freehold Subaru

John DePalma | Page 24

Delivery Specialist

Freehold Subaru

299 South St
Freehold, NJ 07728

Contact Me
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rated
247 Reviews

Dealership Experience

9 yrs, 3 mos

Languages Spoken

English English

not yet
rated

247 Reviews

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247 Reviews of John DePalma

July 29, 2017

Dealership Rating
Employee Rating

Re Delivery with John John was fantastic & extremely knowledgeable of all my car's features. He put my plates on and really took his time explaining everything to me. I had More

by Carla Buglione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JD Butkus , Mort Brach

Jul 31, 2017

Freehold Subaru responded

Congratulations on your new Subaru! It makes us happy to hear that our staff took care of you well to get you into your vehicle purchase.! We look forward to serving your car. in the future. Steven Boyce General Manager

July 28, 2017

Dealership Rating
Employee Rating

Customer Service at its best John DePalma explained the car's features and answered all of our questions. We learned about features that we did not know existed. Great experienc More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Boyce , Mort Brach, Tony Florano

Jul 28, 2017

Freehold Subaru responded

Happy Customer thank you for taking the time to rate Freehold Subaru here on Dealerrater. I am so glad that my sales and delivery team met and exceeded your expectations. We look forward to serving your vehicle in the future. Steve Boyce General Manager

July 18, 2017

Dealership Rating
Employee Rating

Very helpful John was extremely knowledgeable, helpful, patient and very easy to speak with. He answered all questions and pointed out and explained aspects of my More

by Pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amy Teeter , Scott Cersosimo, Roger Domis, James Gesicki

Jul 24, 2017

Freehold Subaru responded

Pearl we have just recently added John as our delivery specialist. He has already proved himself as a great asset. Amy and Roger have proven over the years to invaluable part of our sale team. Steven Boyce General Manager

July 18, 2017

Dealership Rating
Employee Rating

Great Customer Service! My interaction with John DePalma, and the whole team at Freehold Subaru has been fantastic. They are friendly, knowledgeable, and go out of their way More

by lbjta11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Moursy

Jul 28, 2017

Freehold Subaru responded

On behalf of Freehold Subaru, thanks for choosing us for your car-buying needs. Thanks for sharing your 5-star review with us. Steven Boyce General Manager

July 15, 2017

Dealership Rating
Employee Rating

Very easy to talk with I really liked how easy to understand everyone was when going over the different various features of the vehicle. You are definitely able to learn a l More

by jtm39000
Recommend Dealer
Yes

Other Employees Tagged: Steven Boyce, Mike Moursy

Jul 28, 2017

Freehold Subaru responded

Thanks jtm39000! We're happy to hear that John, and Mike were so helpful and attentive, and made your car buying experience as pleasant and hassle-free as possible. It's wonderful to know that all of your needs and expectations were met, and that you felt confident and at ease with the customer care that was extended to you. We appreciate your business and hope to work with you again in the future Steven Boyce General Manager

July 05, 2017

Dealership Rating
Employee Rating

Delivery information session Session with John DePalma was very helpful. We learned a lot about the features of our new Impreza. John made it a very pleasant experience. More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2017

Freehold Subaru responded

Thanks for the great feedback! John DePalma is a new and highly valued employee to Freehold Subaru. I am glad he was able to make your whole experience very pleasant. Steven Boyce General Manager

June 29, 2017

Dealership Rating
Employee Rating

proffesional. pleasant experience easy and enjoyable experience. Professional and courteous employees. knowledgeable and helpful in all areas, dealing with our lease. would recommend d More

by mgavin419
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Boyce , Roger Domis

Jul 28, 2017

Freehold Subaru responded

Thanks for the 5-star rating, mgavin419! We're happy to hear that you had a pleasant car buying experience, and that Roger made sure the process was hassle-free and accommodating from start to finish. We appreciate your recommendation and hope you're enjoying your new car Steven Boyce General Manager

June 29, 2017

Dealership Rating
Employee Rating

Great experience. Knowledgeable and sincere. Have bought many cars over the years at Freehold and it only gets better. Everyone is helpful and makes the buying process as simple as possible. More

by Louman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Moursy, Shane Boyce , Tony Florano

Jul 28, 2017

Freehold Subaru responded

Thank you for your continued loyalty. We are so pleased to hear that our exceptional service keeps you coming back! We look forward to seeing you again when your car is ready for its next service! Steven Boyce General Manager

June 29, 2017

Dealership Rating
Employee Rating

Great experience John was extremely informative and went into great detail with tremendous enthusiasm about the car. He explained the safety features as well as other More

by milvinshroff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2017

Freehold Subaru responded

Milvinshroff, thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Steven Boyce General Manager

June 28, 2017

Dealership Rating
Employee Rating

great experience Just got my new Subaru and the experience couldn't have been easier. From the low key low stress sale to the very informative technical instructions More

by bkla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Boyce

Jul 28, 2017

Freehold Subaru responded

Thanks bkla! We're happy to hear that you had a great experience with John, and that he was so helpful and informative.. It's wonderful to know that all of your needs and expectations were met, and we appreciate your recommendation! Steven Boyce General Manager

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