John Fejeran | Page 86

A Great Experience Dave Dye was very nice and extremely knowledgeable about all the vehicles we looked at. The Mercedes we eventually chose he got us an amazing deal on Dave Dye was very nice and extremely knowledgeable about all the vehicles we looked at. The Mercedes we eventually chose he got us an amazing deal on it, and knew the history of the vehicle. John Fejeran got us through the steps in the finance dept. easily and quickly. They really made the whole experience wonderful for us. More

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Laid back great experience! Staff are great and understanding to your needs, no rush, give you time to think things over, and friendly as well.my sister bought a car, my brother Staff are great and understanding to your needs, no rush, give you time to think things over, and friendly as well.my sister bought a car, my brother bought a car, and I did as well, what we all loved was no pressure and everyone wants you to be happy with the choice you make, everyone there is friendly and willing to work for you. Great experience! More

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The Professional the moment I was contacted from Mr. Terris Rease from my email to the moment we were greeted from Mr. Adonis MonCrief at the dealership our experience the moment I was contacted from Mr. Terris Rease from my email to the moment we were greeted from Mr. Adonis MonCrief at the dealership our experience was Superior. Mr. Rease was working with another customer but when he was told we were here he came apologized and assured us that Mr MonCrief would work with us until he was able to come back. We was comepletly satisfied with both of them working hard to get us into out 2014 Kia Spoartage with only 33751 miles. We give both a 5 star rating. Mr. & Mrs Alonzo Lindsey More

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Fresh New Ride: On My Own My experience at was fantastic here from the 1st phone call from Basel Muraisi to signing final contract. Everyone there was kind, friendly and courte My experience at was fantastic here from the 1st phone call from Basel Muraisi to signing final contract. Everyone there was kind, friendly and courteous. My grandkids were able to relax and enjoyed the experience along with me. I would encourage anyone who is looking for a new or even a used vehical to try Allen Turner. Basel and Allen Turner Hyundai, you guys Rock! Thanks! More

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Awesome, personal service I recently purchased a gorgeous new Tucson. Everyone I worked with was friendly, personable, and worked to find exactly what I wanted and could afford I recently purchased a gorgeous new Tucson. Everyone I worked with was friendly, personable, and worked to find exactly what I wanted and could afford. More

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Car Buying Experience Brad Woodruff was Wonderful. Directed me to a car that just came in amd was perfect for me. Very proffesionable and personable. Couldn’t have asked fo Brad Woodruff was Wonderful. Directed me to a car that just came in amd was perfect for me. Very proffesionable and personable. Couldn’t have asked for a better experience!!! More

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Great customer service Well pleased with customer service, Saleman Troy explain all details about my new Elantra. Everyone treated me like family there. Great experience, an Well pleased with customer service, Saleman Troy explain all details about my new Elantra. Everyone treated me like family there. Great experience, and will recommend to go to this dealership. More

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Outstanding customer service Robin, Michael and John went above and beyond to make sure my needs were taken care of. Operated in a very honest and transparent manner, which makes Robin, Michael and John went above and beyond to make sure my needs were taken care of. Operated in a very honest and transparent manner, which makes me recommend their services. More

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Long, but very friendly experience. Exceptionally nice personnel. Process took longer than I hoped due to only having one finance person available the day we were there. Overall, a goo Exceptionally nice personnel. Process took longer than I hoped due to only having one finance person available the day we were there. Overall, a good experience and felt I got a fair deal on a 2015 Elantra. More

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Certified Sonata Was Not Inspected I purchased a certified 2014 Sonata from Allen Turner, which they informed me was an 800-900 value which added to the price of the car. In doing so, I purchased a certified 2014 Sonata from Allen Turner, which they informed me was an 800-900 value which added to the price of the car. In doing so, it came with the expectation that it had passed a 150 point inspection. The following are items which I was able to identify from that 150 point inspection which were not done when I purchased the car: 1. Rear brake light went out intermittently. 2. Rear door speaker was non-functional 3. Windshield Wiper Blades were detached and non-functional 4. Owner's Manual was not present. 5. Second smart key was not present. 6. Clock was not set to the proper time. When I took it in to have the wiper blades, speaker and light fixed, they reported that 7. The Alignment was not true They did work to rectify these issues (outside the clock, I did that myself), and while it did require that my vehicle be at the dealership for a total of 8 days, they were completed. After 2 months, it was time to get the oil changed, so I took it into the dealership. Upon completing the work they informed me that I needed new brakes and tires. Hyundai states that the tires for a certified vehicle must be a minimum of 5/32nds upon sale and the brake pads must have more than 50% life. The tires were measured at 5/32nds, the minimum, and I was anticipating that purchase. However, the brakes should not go from more than 50% remaining to needing replaced in under 90 days. So.... 8. The brakes were not properly inspected and replaced prior to sale. Of course, this leaves open the possibility that there are other items which a non-trained person couldn't identify which are not up to standard (for instance - how am I supposed to know or check if the emission system is fully functional? the transmission mounts are in good order?). I anticipate an extra high cost of ownership for this vehicle because they didn't properly prepare it for sale. So while I feel I received a fair price (except for the certification costs) and the employees have been very attentive and helpful at correcting the issues, at the end of the day the dealership still sold me a car that did not meet the standards for which they charged me extra to meet. More

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