John Fejeran | Page 97

Satisfied customer I have been to several dealerships in the past and this one was the best to deal with so far. I told my husband before we came that I hate to go and b I have been to several dealerships in the past and this one was the best to deal with so far. I told my husband before we came that I hate to go and buy a car at a dealership because in the past they were pushy and rude. The people here made this experience the best. Thank you Brad Rankin for making the transactions smooth and John for all your help. Blessings Jennifer More

Print

Best Customer Service in Town! Looking for a new car can be stressful. I felt all stress leave me as I shopped at Allen Turner, and especially from dealing with salesman Bobby Hoope Looking for a new car can be stressful. I felt all stress leave me as I shopped at Allen Turner, and especially from dealing with salesman Bobby Hooper. The saleslady at the Chevy dealer didn't bother to give me her card, nor get any info from me. The Toyota salesman was very nice and helpful, and I thought terrific, until I met Bobby. I had contacted the dealer about a car I saw online. Within a short time, I was emailed and called that the car was available, and which salesman to see. Bobby had pulled the car up front so I would see it as soon as I pulled in. I don't think most salesmen would think to do this. After a little talking, we went for a test drive. At no point did Bobby make me feel he was in a hurry for me to wrap up the drive and get down to business. One thing that set Bobby apart from other salesmen I had talked to was the time he took to explain the features of the car. We sat in the car and he showed me the various features, such as how to personalize the touch screen. The next hurdle, price. This is where the nerves kick in. Will they assume because I am a woman that I won't negotiate? No. I was shown nothing but respect by Bobby and the finance team. My offer wasn't laughed at, and a counter was made, then a compromise. Not all car dealers are dishonest. When I needed to make a call about the price, privacy was given. The whole transaction was smooth. Before I was given the key, Bobby personally checked the detailing on the car to see if it met his satisfaction. Due to some extra dirt on the arm rest, he told me to bring it back in the next week for more detailing. He caught the need for more cleaning, he didn't wait to see if I would notice. I would highly recommend Allen Turner Hyundai to anyone looking for a car, new or used. Go there first, because no one else can compare. And be sure to ask for Bobby Hooper! More

Print

F&$@ing Awesome We went there already expecting to be turned down....that being said, we didn't have our hopes up. When we met Jimmy, he was very friendly and helpful We went there already expecting to be turned down....that being said, we didn't have our hopes up. When we met Jimmy, he was very friendly and helpful. He got to the pint..." Let's see if you get approved first and then we can pick out a car" He didn't get my hopes up like other salesmen in the past. We came into the place with a few numbers, even though he couldn't get on those numbers, he came close. And that was a surprise. And my wife and I being a veteran of the U.S. Army, he thanked me for my services and told us he would do everything he can to help us get into a care we liked. To keep this from being a Book. I will just conclude this by saying...Allen Turner Hyundai of Pensacola, keep up the great work on finding the people to work for you. We Love our Car and enjoyed our time there. Jimmy was more than we could have ever imagined. J. Pattanachan U.S. Army More

Print

Best Car Buying Experience We dealt with Jesse McLemore and Brad Rankin early on this Monday morning. What a pleasant experience!!! This is the 4th vehicle we had purchased at We dealt with Jesse McLemore and Brad Rankin early on this Monday morning. What a pleasant experience!!! This is the 4th vehicle we had purchased at Allen Turner and the buying experience is always a pleasure. Jesse pulled the truck around for us in a driving rainstorm so we didn't have to get out in the rain. We were under some time constraints and he was very cognizant that we needed to be completed with this transaction in just an hour or so. He worked expeditiously and also the financing man was excellent. Brad Rankin was also very helpful and very kind as always and made everything go so smoothly. We will be back for our next one in the fall. Thanks again!!! Bob and Debi Freed More

Print

Used Car Shopping for Wife Brad greeted us as we pulled in, was very Professional and Courteous, I very much appreciated that we were being helped by a Vet, he found us a fairy Brad greeted us as we pulled in, was very Professional and Courteous, I very much appreciated that we were being helped by a Vet, he found us a fairy tale vehicle that really was owned by a little old lady who barely put miles on this BEAUTIFUL 2013 Toyota Camry(Extremely well equipped LE). The vehicle is in pristine condition, low miles and the price was right on! A HUGE Bravo Zulu to Mr. Rankin for the Outstanding assistance through to the end of the sale and follow up!!!! Would positively do business with this Exemplary Professional again! Don't let this one go Mr. Turner..... John Fejeran was also most helpful in helping us ensure we covered my Wife with the best options for us with regard to this like new vehicle with a reasonable extended warranty. Peace of mind is a wonderful thing sir....many thanks! Very Respectfully, Mr. Richard K. Ferrand, USN Retired More

Print

TIFFANY IS A GREAT SALES PERSON WITH A HEART. Tiffany is a sales person with a heart. She knew i wanted a SUV and she found the perfect one for me. I went in there about 6 mos ago and didn't find Tiffany is a sales person with a heart. She knew i wanted a SUV and she found the perfect one for me. I went in there about 6 mos ago and didn't find the vehicle i really wanted but Tiffany never gave up found me the SUV in the color i like inside and out. I am happy with her and the finance manager was great working with him too. Had me approved and most of the paperwork done by the time i got there that afternoon. All i had to do is test drive and check out my vehicle. Great place to find a vehicle. More

Print

Great customer service I highly recommend this dealership to anyone. Casey Chambers was very accommodating in getting us the price we wanted and his friendliness made the ex I highly recommend this dealership to anyone. Casey Chambers was very accommodating in getting us the price we wanted and his friendliness made the experience even better. Five star service from start to finish. We will definitely buy another car from Allen Turner. :) More

Print

A Great Guy! This was our second time working with John Knight and first with the new guy Luke Webb. John gets the info and does his thing to "Make it Happen". We This was our second time working with John Knight and first with the new guy Luke Webb. John gets the info and does his thing to "Make it Happen". We didn't mind the waiting, they keep you "entertained". They are always in a good mood. The other salesmen are very friendly also, just a great atmosphere over all. We went from a gas guzzler to a gas miser!. If we ever need another car, we'll be back. Thanks to a Great Guy & Staff More

Print

Less haggle, good business The salesman and sales manager were able to spare me the time and pain of haggling over a price... We reached our "out-the-door" price within minutes The salesman and sales manager were able to spare me the time and pain of haggling over a price... We reached our "out-the-door" price within minutes with no hidden fees or any of the "back and forth" you might find elsewhere... THANKS More

Print

Hyundai Tuscon I had such a great experience at this dealership! They helped me find exactly what I was looking for and worked very hard! I could not have found my c I had such a great experience at this dealership! They helped me find exactly what I was looking for and worked very hard! I could not have found my car without Bobby Hooper! He was awesome and worked hard to find me the right car. John Knight and John Fejeran also helped to make this an awesome experience! More

Print