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John Fernandes
171 Reviews
I’m a hardworking father of four wonderful kids, and family is a big part of who I am. I live, I laugh, and most certainly, I love. I genuinely enjoy meeting people, helping people, and introducing them to opportunities and options they may not have known were available. I believe in being patient, trustworthy, caring, and straightforward. Over the years in the automotive business, I’ve learned that selling cars isn’t really about cars—it’s about people. Everyone has a different story, different needs, and different goals. My job is to listen, understand what matters to you, and help you make the decision that’s right for you. My commitment doesn’t end when you drive away. I’m here before, during, and after your purchase. When you visit North End Motors, make sure you ask for **John Fernandes**. I look forward to meeting you!
Read moreDealership Experience
14 yrs, 11 mos
Industry Experience
14 yrs, 11 mos
Languages Spoken
Portuguese
Spanish
171 Reviews of John Fernandes
March 25, 2018
Wonderful service. We were met at the door. Friendly sales person worked with us to find the vehicle we wanted. There was a very diverse crowd in the store. Plenty of op We were met at the door. Friendly sales person worked with us to find the vehicle we wanted. There was a very diverse crowd in the store. Plenty of options to choose from. No hard sell, very pleasant experience. More
by Julia
March 22, 2018
Buying a car Was a positive experience only negative is no holding vehicles with a deposit which didn’t allow us to return on another day, we had to stay to comple Was a positive experience only negative is no holding vehicles with a deposit which didn’t allow us to return on another day, we had to stay to complete the process in one night More
by Steven29
Other Employees Tagged: Shonna Santos
March 22, 2018
Mercy I just like the whole environment , customer service great . John Fernandez is a great person to work with. He has a lot of patience for his clients. I just like the whole environment , customer service great . John Fernandez is a great person to work with. He has a lot of patience for his clients. More
by Success
March 21, 2018
Terrible! wont stand behind their cars or warranties. After taking my car in for warranty work at my local dealer (my parking sensors were not working amoung other things). Chevy dealer would not cover re After taking my car in for warranty work at my local dealer (my parking sensors were not working amoung other things). Chevy dealer would not cover repairs and told me my vehicle had been wrecked and not fixed properly. Even though my 2016 $40K Tahoe is under factory warranty I get no help. Vehicle had a clean Carfax because all accidents reported on Carfax reports are insurance claims. If a vehicle is repaired privately Carfax never knows. Vehicle was in northends 90 day 3750 miles warranty but still refuse to pay for repairs. I live 5 hrs from northend. Management talks round and round never solves the problem. Buying wrecked cars and fixing them privately and selling to unsuspecting people. Buyer beware!!! Next time I see them will be in court! More
by pinkp23
March 17, 2018
2015 Hyundai Elantra SE I had great experience with John Fernandez. I will definitely come back again and recommend to anyone who are looking for great used car or truck. I had great experience with John Fernandez. I will definitely come back again and recommend to anyone who are looking for great used car or truck. More
by Chon++
March 15, 2018
Great service Jon was wonderful. He helped me find what I was looking for. He was very informative and was truthful about the vehicle and told me what i needed to h Jon was wonderful. He helped me find what I was looking for. He was very informative and was truthful about the vehicle and told me what i needed to hear whether i liked it or not. I got the car that i was looking for and jon really did a great job in helping me. He didn’t push me or force me to choose. He was a great salesman and i woukd come back again. More
by Z218
March 15, 2018
Great experience! John Fernandes was a very great sales person. He met all my needs, was very engaging, and patient. Great customer service! Will definitely recommend h John Fernandes was a very great sales person. He met all my needs, was very engaging, and patient. Great customer service! Will definitely recommend him! More
by Luci
March 14, 2018
Excellent service I previously wrote a 5-star review for North End Motors after buying my Camry. This follow- up review is to acknowledge the the excellent service I re I previously wrote a 5-star review for North End Motors after buying my Camry. This follow- up review is to acknowledge the the excellent service I received recently in North End Motors Service Department. They serviced my car as part of a six-month maintenance check that included oil change, tire rotation and replacement of headlight bulbs. Once they took great care of the vehicle and everyone was professional and skilled. I trust North End Motors and I plan to use them for all my car's maintenance and repair needs. Thank You! More
by Dona
Other Employees Tagged: Ashley Campbell, Brandon Dailey, Rob Farrow, Edward Kim, Rob Price
March 13, 2018
Great customer seevice John was great. Informative. I had a time crunch and he worked hard to make sure it was as seamless as possible. Highly recommend him. John was great. Informative. I had a time crunch and he worked hard to make sure it was as seamless as possible. Highly recommend him. More
by Garcr2002
March 10, 2018
Great cars, great service Good prices- painless and easy process. Buying a car isnt fun but they made it as easy and painless as possible. would recommend to others. Good prices- painless and easy process. Buying a car isnt fun but they made it as easy and painless as possible. would recommend to others. More
by lvm
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