John Fulgoni | Page 24

Started with this dealership 8 years ago. Have been a repeat customer with leases and purchases because of the excellent customer service from sales, finance and service! Have been a repeat customer with leases and purchases because of the excellent customer service from sales, finance and service! More

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Steven was above and beyond helpful to us in our car buying adventure. He had great patience with us, excellent knowledge of the cars we looked at, and he was very friendly and outgoing. We highly recom buying adventure. He had great patience with us, excellent knowledge of the cars we looked at, and he was very friendly and outgoing. We highly recommend! More

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Seemless process with the dealership. Very professional courteous and easy to work with. Very happy overall Very professional courteous and easy to work with. Very happy overall More

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I got screwed so here are my 2 tips that I learned. 1. **MAKE SURE YOUR DOWN PAYMENT IS APPLIED TO THE VEHICLE BEFORE FINANCING, not after. 2. **Ask this question “ASIDE FROM THE VEHICLE, HAVE YOU AD 1. **MAKE SURE YOUR DOWN PAYMENT IS APPLIED TO THE VEHICLE BEFORE FINANCING, not after. 2. **Ask this question “ASIDE FROM THE VEHICLE, HAVE YOU ADDED ANYTHING EXTRA?” Such as extended warranty, gap, tire protection, etc. More

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Very helpful and friendly. George provided great customer service, was knowledgeable and responded to all of our questions! George provided great customer service, was knowledgeable and responded to all of our questions! More

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This location is very nice. They have a drink machine and coffee available if you have to wait. However, our salesman, Hasan, was very blunt and rude with his delivery of inform They have a drink machine and coffee available if you have to wait. However, our salesman, Hasan, was very blunt and rude with his delivery of information. We did end up trading in our vehicle for a new one, but at the end while we were moving everything from the old car to the new Hasan asked if I could write a review to help him out. I said that I would. He gave me the website and said that it could be "a little tricky" so he insisted that he stand next to me while I wrote my review, but that we wouldn't do it for me. Then when prompted to rate the dealership, he tapped 5 stars, and told me to click next. When brought to this part, writing my review, I told him I could handle it from here and if anything was 'too tricky I could figure it out. But again he insisted that I do it right away because it would "really help him out". So, I wrote a quick review and went on. Then he grabbed my phone, and gave himself a 5 star review, completely ignoring the options to rate the manager and the really awesome guy that we had in the financial department, John. after he gave everything a 5 star review and got to the submit button, he handed my phone back and asked me to submit the review and stood there until I verified it via the email sent to me. I'm not sure if this is a common practice at this location but it ended up putting a really bad taste in my mouth. If I need to recommend a dealership, I most likely will not be recommending this location, just so that I don't possibly subject my friends or family to Hasan. More

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Everyone from sales to service is an outstanding and very helpful staff. I have dealt with all dealers make and models in McKinney almost 40 years. I have the best experience with service and product. Thank helpful staff. I have dealt with all dealers make and models in McKinney almost 40 years. I have the best experience with service and product. Thank you to all Toyota Pat Lobb Staff. More

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Pat Lobb Toyota was clean, accommodating for the whole family. Plenty of space and activities for my little ones to stay busy while I conducted business with Hasan. family. Plenty of space and activities for my little ones to stay busy while I conducted business with Hasan. More

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I was very happy with the buying process Ethan and John made it super easy. I will Definitely be looking here for my next car. made it super easy. I will Definitely be looking here for my next car. More

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George is our family Toyota specialist! We live in Fort Worth/Arlington and take the drive to see him for all our Toyota purchases. As of today he has assisted us in getting our 5th Toyota.He is very kind, Worth/Arlington and take the drive to see him for all our Toyota purchases. As of today he has assisted us in getting our 5th Toyota.He is very kind, friendly and honest, something that is rare in this field! I would 10000% recommend George for all your Toyota needs! More

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