John Goodpaster | Page 41

Truly OUTSTANDING CUSTOMER SERVICE!!!! Thank you John Goodpaster for such an AWESOME buying experience! I'm 67, so I've purchased a lot of vehicles in my lifetime. Some of those times I l Thank you John Goodpaster for such an AWESOME buying experience! I'm 67, so I've purchased a lot of vehicles in my lifetime. Some of those times I left with a bad taste in my mouth. That should NEVER happen. Thanks to John and the Finance guys, this was actually FUN! Even the Service Department stepped up and took care of my extra stuff I bought so I wouldn't have to go back. Took care of everything the first time! Hats off to this dealership for doing it right! More

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Great experience John has always taken care of us weather it be for a new vehicle or service. He listens to what we have to say and works to get there. He is great to John has always taken care of us weather it be for a new vehicle or service. He listens to what we have to say and works to get there. He is great to work with. I would recommend him to anyone in the market for a vehicle. More

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New Prius for Daughter Shopped all over for a car for my 19-year-old daughter and at the time, two different Toyota's were on our list (Corolla and Prius). I bought my last Shopped all over for a car for my 19-year-old daughter and at the time, two different Toyota's were on our list (Corolla and Prius). I bought my last car from Ed Martin Nissan so I was happy that this new Ed Martin dealership was now open right down the street from my house as my last experience was excellent and hassle free. We were greeted at the front desk and introduced to John Goodpaster who assisted us with the purchase. John took the time to listen to what we were looking for and brought the cars around for us to drive. We first drove a Prius after John briefed us on the features and pretty quickly fell in love with it. We also drove a Corolla that day but I had a few more questions about the Prius. It was later in the afternoon on a Saturday and we had a few more cars to look at but I had a feeling that the Prius was the one. John was very informative, low pressure, and fun to deal with and I told him my plans and that I would get back to him. I spoke to John on Monday and asked for their best price (which I got) and made a call or two to be certain of the deal I was getting and it was excellent. John and I spoke then he introduced my to Dustin C. to take the credit app and put the deal in motion. This was all done in less than 10 minutes near the end of the day Tuesday and we picked up the car that next morning with everything ready to go. Heather in finance went through the paperwork with us on a really cool "active" desk , I signed everything and again it was easy and hassle free. The bottom line for me is that there are several dealers to do business with in Central Indiana and for the second time I got a great deal and had a great buying experience at an Ed Martin dealership. Thank you to John, Dustin, and Heather for making this so easy and fun for my Daughter and I, we will be back. More

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Quick and easy I recently purchased a used car from this dealership and had an outstanding experience. My sales agent John made the transaction quick and easy. The I recently purchased a used car from this dealership and had an outstanding experience. My sales agent John made the transaction quick and easy. The sales manager went out of his way to introduce himself, which I think speaks volumes of the people working there. I'm enjoying my new car! More

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Leased 2018 Toyota Highlander Just recently leased my third Toyota Highlander from Ed Martin Toyota and John Goodpaster. The process was seamless and John, along with his entire t Just recently leased my third Toyota Highlander from Ed Martin Toyota and John Goodpaster. The process was seamless and John, along with his entire team, were great to work with. They worked diligently to locate the specific vehicle I wanted and at the appropriate price point. I have recommended John Goodpaster to friends in the past and will continue to do so. Additionally, their facility is state of the art which further adds to a pleasant buying experience. Between all the Ed Martin Associates, the Toyota Brand, and John Goodpaster, I can guarantee you, you will be well, well served. Sincerely, Conrad Z. Kuczynski p.s. On the back end, their service department is second to none and I have always been well taken care of when servicing my Toyota's! More

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Buy from John Goodpaster John worked hard to get a good rate for us. I have bought several cars from John and he will always get first shot at our business. John worked hard to get a good rate for us. I have bought several cars from John and he will always get first shot at our business. More

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Quality dealershipI This is the fourth car purchased from this dealer. Especially I have appreciated working with John Goodpaster. He spent time with us without a sense This is the fourth car purchased from this dealer. Especially I have appreciated working with John Goodpaster. He spent time with us without a sense of pressure. More

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Fast Friendly and Fair I found a nice used Camry I liked on line , I clicked to schedule a test drive and John called me within the hour to tell me about the car. Low pressu I found a nice used Camry I liked on line , I clicked to schedule a test drive and John called me within the hour to tell me about the car. Low pressure straight forward and Eric Sarjeant the General Manager even knocked some off the price to make it fit in my budget he even showed me the invoice! Best car buying experience I’ve ever had nice showroom free drinks snacks and smiles by the dozens! More

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Transparent salesmen ship and excellent costomer service Worked with John Goodpaster who provided excellent transparency on the price and was responsive to all questions. Price was very competitive as compar Worked with John Goodpaster who provided excellent transparency on the price and was responsive to all questions. Price was very competitive as compared to other dealers in the area More

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Great used car purchase experience I had a great experience when making my recent used car purchase. John went out of his way to make it a great experience, and additionally made sure t I had a great experience when making my recent used car purchase. John went out of his way to make it a great experience, and additionally made sure the vehicle was prepped and ready to drive off the lot. He and the team worked with me on pricing and ultimately made the sale. The financing was a breeze and they got me in and out quickly once the decision was made to move forward. Thanks for a great experience! More

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