John Goodpaster | Page 41

Rav4 Adventure We already knew what type of vehicle we wanted. My husband sent out an email to several dealers asking for pricing. The lowest price came back from We already knew what type of vehicle we wanted. My husband sent out an email to several dealers asking for pricing. The lowest price came back from Ed Martin, followed by a call from John Goodpasture to find out exactly what we were looking for. The whole process was so easy. I appreciate John's patience as I tried to pick the color I wanted. Before I drove off, John showed me some of the features that were new on the Rav4 Adventure and had my phone hooked up to the Bluetooth. The new facility is nice and very convenient to get to. More

Report | Print

New Car Purchase Buying a new Highlander at Ed Martin Toyota was hassle free and a great experience. My sales consultant, John Goodpaster, provided outstanding custome Buying a new Highlander at Ed Martin Toyota was hassle free and a great experience. My sales consultant, John Goodpaster, provided outstanding customer service and took very good care of me during the entire process. John called and emailed me with detailed information on the car I found online. John arranged the best possible price on the car and the general sales manager, Eric Sarjeant, sealed the deal with giving me the best prices on accessories and my trade in. When I picked up my car, John Goodpaster spent a lot of time with me explaining the car's features and programing some applications. He even followed up with a phone call a few days later to ask if I had any questions or needed addition help. I'm an electronically challenged senior and John's above and beyond help was very much appreciated! More

Report | Print

Truly OUTSTANDING CUSTOMER SERVICE!!!! Thank you John Goodpaster for such an AWESOME buying experience! I'm 67, so I've purchased a lot of vehicles in my lifetime. Some of those times I l Thank you John Goodpaster for such an AWESOME buying experience! I'm 67, so I've purchased a lot of vehicles in my lifetime. Some of those times I left with a bad taste in my mouth. That should NEVER happen. Thanks to John and the Finance guys, this was actually FUN! Even the Service Department stepped up and took care of my extra stuff I bought so I wouldn't have to go back. Took care of everything the first time! Hats off to this dealership for doing it right! More

Report | Print

Great experience John has always taken care of us weather it be for a new vehicle or service. He listens to what we have to say and works to get there. He is great to John has always taken care of us weather it be for a new vehicle or service. He listens to what we have to say and works to get there. He is great to work with. I would recommend him to anyone in the market for a vehicle. More

Report | Print

New Prius for Daughter Shopped all over for a car for my 19-year-old daughter and at the time, two different Toyota's were on our list (Corolla and Prius). I bought my last Shopped all over for a car for my 19-year-old daughter and at the time, two different Toyota's were on our list (Corolla and Prius). I bought my last car from Ed Martin Nissan so I was happy that this new Ed Martin dealership was now open right down the street from my house as my last experience was excellent and hassle free. We were greeted at the front desk and introduced to John Goodpaster who assisted us with the purchase. John took the time to listen to what we were looking for and brought the cars around for us to drive. We first drove a Prius after John briefed us on the features and pretty quickly fell in love with it. We also drove a Corolla that day but I had a few more questions about the Prius. It was later in the afternoon on a Saturday and we had a few more cars to look at but I had a feeling that the Prius was the one. John was very informative, low pressure, and fun to deal with and I told him my plans and that I would get back to him. I spoke to John on Monday and asked for their best price (which I got) and made a call or two to be certain of the deal I was getting and it was excellent. John and I spoke then he introduced my to Dustin C. to take the credit app and put the deal in motion. This was all done in less than 10 minutes near the end of the day Tuesday and we picked up the car that next morning with everything ready to go. Heather in finance went through the paperwork with us on a really cool "active" desk , I signed everything and again it was easy and hassle free. The bottom line for me is that there are several dealers to do business with in Central Indiana and for the second time I got a great deal and had a great buying experience at an Ed Martin dealership. Thank you to John, Dustin, and Heather for making this so easy and fun for my Daughter and I, we will be back. More

Report | Print

Quick and easy I recently purchased a used car from this dealership and had an outstanding experience. My sales agent John made the transaction quick and easy. The I recently purchased a used car from this dealership and had an outstanding experience. My sales agent John made the transaction quick and easy. The sales manager went out of his way to introduce himself, which I think speaks volumes of the people working there. I'm enjoying my new car! More

Report | Print

Leased 2018 Toyota Highlander Just recently leased my third Toyota Highlander from Ed Martin Toyota and John Goodpaster. The process was seamless and John, along with his entire t Just recently leased my third Toyota Highlander from Ed Martin Toyota and John Goodpaster. The process was seamless and John, along with his entire team, were great to work with. They worked diligently to locate the specific vehicle I wanted and at the appropriate price point. I have recommended John Goodpaster to friends in the past and will continue to do so. Additionally, their facility is state of the art which further adds to a pleasant buying experience. Between all the Ed Martin Associates, the Toyota Brand, and John Goodpaster, I can guarantee you, you will be well, well served. Sincerely, Conrad Z. Kuczynski p.s. On the back end, their service department is second to none and I have always been well taken care of when servicing my Toyota's! More

Report | Print

Buy from John Goodpaster John worked hard to get a good rate for us. I have bought several cars from John and he will always get first shot at our business. John worked hard to get a good rate for us. I have bought several cars from John and he will always get first shot at our business. More

Report | Print

Quality dealershipI This is the fourth car purchased from this dealer. Especially I have appreciated working with John Goodpaster. He spent time with us without a sense This is the fourth car purchased from this dealer. Especially I have appreciated working with John Goodpaster. He spent time with us without a sense of pressure. More

Report | Print

Fast Friendly and Fair I found a nice used Camry I liked on line , I clicked to schedule a test drive and John called me within the hour to tell me about the car. Low pressu I found a nice used Camry I liked on line , I clicked to schedule a test drive and John called me within the hour to tell me about the car. Low pressure straight forward and Eric Sarjeant the General Manager even knocked some off the price to make it fit in my budget he even showed me the invoice! Best car buying experience I’ve ever had nice showroom free drinks snacks and smiles by the dozens! More

Report | Print