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John Gordon

Overview Reviews (163) Inventory (242)

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John Gordon

John Gordon | Page 13

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.8

163 Reviews

Overview Reviews (163) Inventory (242)

4.8

163 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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163 Reviews of John Gordon

November 23, 2025

Dealership Rating

Employee Rating

Always Great being there great service Always very well welcomed by the staff as well welcomed by the staff as well More

by JDILLMAN228

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

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Nov 24, 2025 -

Pedder Nissan responded

Thank you so much for your encouraging words! We are thrilled to hear that you have consistently had a great experience with us. Our team is always ready to provide top-notch service and a warm welcome to all of our customers. Thanks for being a valued part of our business!

November 22, 2025

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Employee Rating

Great service, polite and professional. I would definitely recommend to anyone who owns a Nissan. I would definitely recommend to anyone who owns a Nissan. More

by marcuskujawa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Cook, Jose Favela

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Nov 24, 2025 -

Pedder Nissan responded

Thank you for the positive feedback! We take pride in providing great service and professionalism to our customers. We appreciate your recommendation and hope to see you again for all your Nissan needs.

November 20, 2025

Dealership Rating

Employee Rating

Did exactly as I had asked for. Let me know what I need at the next future service. Two ???? Let me know what I need at the next future service. Two ???? More

by Thomas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

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Nov 22, 2025 -

Pedder Nissan responded

Thank you for your positive feedback! It's always our goal to exceed your expectations and ensure a seamless experience. We look forward to serving you again in the future! 🙂

November 18, 2025

Dealership Rating

Employee Rating

Great John was excellent with us and I will look forward to working with him to working with him More

by rsalvaradojr

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

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Nov 20, 2025 -

Pedder Nissan responded

Thank you for the kind words! John is truly a valuable team member and we are lucky to have him. We look forward to working with you again as well!

November 18, 2025

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Employee Rating

Great service and good prices. Always feel like we are being listened to when addressing an issue with our car. Always feel like we are being listened to when addressing an issue with our car. More

by Anonymous

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 20, 2025 -

Pedder Nissan responded

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our service and feel heard when addressing any issues with your car. We appreciate your business and look forward to serving you in the future.

November 17, 2025

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Employee Rating

John is very accomdating and easy to talk too. The overall exprienced is fantastic, it was quick. The overall exprienced is fantastic, it was quick. More

by terex84

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

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Nov 18, 2025 -

Pedder Nissan responded

Thank you for your positive review, we are thrilled to hear that our team member John provided excellent service! We strive to make our customers' experience quick and seamless. We appreciate your business and hope to see you again soon.

November 14, 2025

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Employee Rating

Everything was explained to me for what was done and what my vehicle needed. wait time was good. The service department was excellent. I wondered around and looked at some of the new vehicles while I was the my vehicle needed. wait time was good. The service department was excellent. I wondered around and looked at some of the new vehicles while I was there. Very tempting but no one could give me a trade in value for my vehicle unless I committed myself to buy another vehicle on the spot. That says to me run don’t walk from the sales department and get a valuation from another dealership. More

by kachonga1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, Kayla Nevarez, Warren Jones, Sam Nuno

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Nov 15, 2025 -

Pedder Nissan responded

Thank you for taking the time to share your experience, We're delighted to hear that our service department provided you with excellent service and that you were able to take a look at our new vehicles. We apologize for any inconvenience regarding the trade-in value and will definitely address this with our sales team. We value your feedback and hope to have the opportunity to provide you with a better experience in the future!

November 11, 2025

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Employee Rating

I got brushed off as if my car wasn't important. My engine was received a Monday at Pedder and John called warranty Friday to find out it had been there a well while I was struggling with no car. Wh My engine was received a Monday at Pedder and John called warranty Friday to find out it had been there a well while I was struggling with no car. When I went to pick up my car other rep was rude as well More

by CAMARENA1980

Verified Customer

Recommend Dealer

Other Employees Tagged: John Gordon

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Nov 15, 2025 -

Pedder Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 11, 2025

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Employee Rating

Very professional and informative. Friendly service and explanatory to to our concerns. Professional. Friendly. Thank you Friendly service and explanatory to to our concerns. Professional. Friendly. Thank you More

by avilahenry165

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

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Nov 15, 2025 -

Pedder Nissan responded

Thank you for the positive feedback! We strive to provide the best service to our customers and we're glad that you had a great experience with us. We appreciate your support and hope to see you again soon.

November 11, 2025

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Employee Rating

Took my truck for oil change and service was great. Glad they offer Saturday service. Glad they offer Saturday service. More

by jh401975

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Cook, Jose Favela

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Nov 12, 2025 -

Pedder Nissan responded

Thank you for choosing us for your oil change! We're thrilled to hear you had a great experience and are pleased with our Saturday service option. We appreciate your business and look forward to serving you again in the future.

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