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John Gordon
John Gordon at Pedder Nissan

John Gordon | Page 14

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.8
171 Reviews
4.8

171 Reviews

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171 Reviews of John Gordon

November 20, 2025

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Did exactly as I had asked for. Let me know what I need at the next future service. Two ???? More

by Thomas
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Nov 22, 2025

Pedder Nissan responded

Thank you for your positive feedback! It's always our goal to exceed your expectations and ensure a seamless experience. We look forward to serving you again in the future! 🙂

November 18, 2025

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Great John was excellent with us and I will look forward to working with him More

by rsalvaradojr
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Nov 20, 2025

Pedder Nissan responded

Thank you for the kind words! John is truly a valuable team member and we are lucky to have him. We look forward to working with you again as well!

November 18, 2025

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Great service and good prices. Always feel like we are being listened to when addressing an issue with our car. More

by Anonymous
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Recommend Dealer
Yes
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Nov 20, 2025

Pedder Nissan responded

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our service and feel heard when addressing any issues with your car. We appreciate your business and look forward to serving you in the future.

November 17, 2025

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John is very accomdating and easy to talk too. The overall exprienced is fantastic, it was quick. More

by terex84
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Nov 18, 2025

Pedder Nissan responded

Thank you for your positive review, we are thrilled to hear that our team member John provided excellent service! We strive to make our customers' experience quick and seamless. We appreciate your business and hope to see you again soon.

November 14, 2025

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Everything was explained to me for what was done and what my vehicle needed. wait time was good. The service department was excellent. I wondered around and looked at some of the new vehicles while I was the More

by kachonga1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Gregg Velasco, Jose Favela, Kayla Nevarez, Warren Jones, Sam Nuno

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Nov 15, 2025

Pedder Nissan responded

Thank you for taking the time to share your experience, We're delighted to hear that our service department provided you with excellent service and that you were able to take a look at our new vehicles. We apologize for any inconvenience regarding the trade-in value and will definitely address this with our sales team. We value your feedback and hope to have the opportunity to provide you with a better experience in the future!

November 11, 2025

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I got brushed off as if my car wasn't important. My engine was received a Monday at Pedder and John called warranty Friday to find out it had been there a well while I was struggling with no car. Wh More

by CAMARENA1980
Recommend Dealer
No

Other Employees Tagged: John Gordon

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Nov 15, 2025

Pedder Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 11, 2025

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Very professional and informative. Friendly service and explanatory to to our concerns. Professional. Friendly. Thank you More

by avilahenry165
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Nov 15, 2025

Pedder Nissan responded

Thank you for the positive feedback! We strive to provide the best service to our customers and we're glad that you had a great experience with us. We appreciate your support and hope to see you again soon.

November 11, 2025

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Took my truck for oil change and service was great. Glad they offer Saturday service. More

by jh401975
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Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela

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Nov 12, 2025

Pedder Nissan responded

Thank you for choosing us for your oil change! We're thrilled to hear you had a great experience and are pleased with our Saturday service option. We appreciate your business and look forward to serving you again in the future.

November 10, 2025

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I worked with Sam in the Service Dept. He was very friendly and attentive. He kept me informed the whole time More

by MARIOSOLISMEDINA
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Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela, Kayla Nevarez, Warren Jones, Sam Nuno

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Nov 12, 2025

Pedder Nissan responded

Thank you for your kind words! Sam takes great pride in providing excellent service and customer satisfaction. We're glad you had a positive experience and we look forward to working with you again in the future.

November 10, 2025

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John has always been great! I walked in and said Hi to him, he was getting ready to leave for the day, but he actually stayed to ensure I was taken care of. He's super amazing!! More

by SweetLove4Rose
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Recommend Dealer
Yes
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Nov 12, 2025

Pedder Nissan responded

Thank you for your kind words, we are thrilled to hear that John exceeded your expectations! Our team is dedicated to providing exceptional service, even if it means staying a little longer. We appreciate your support and we hope to see you again soon!

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