John Gordon
John Gordon at Pedder Nissan

John Gordon | Page 17

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

Contact Me
4.7
197 Reviews
4.7

197 Reviews

Write a Review

197 Reviews of John Gordon

November 14, 2025

Dealership Rating
Employee Rating

Everything was explained to me for what was done and what my vehicle needed. wait time was good. The service department was excellent. I wondered around and looked at some of the new vehicles while I was the More

by kachonga1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2025

Pedder Nissan responded

Thank you for taking the time to share your experience, We're delighted to hear that our service department provided you with excellent service and that you were able to take a look at our new vehicles. We apologize for any inconvenience regarding the trade-in value and will definitely address this with our sales team. We value your feedback and hope to have the opportunity to provide you with a better experience in the future!

November 11, 2025

Dealership Rating
Employee Rating

I got brushed off as if my car wasn't important. My engine was received a Monday at Pedder and John called warranty Friday to find out it had been there a well while I was struggling with no car. Wh More

by CAMARENA1980
Recommend Dealer
No

Other Employees Tagged: John Gordon

Nov 15, 2025

Pedder Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 11, 2025

Dealership Rating
Employee Rating

Very professional and informative. Friendly service and explanatory to to our concerns. Professional. Friendly. Thank you More

by avilahenry165
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Nov 15, 2025

Pedder Nissan responded

Thank you for the positive feedback! We strive to provide the best service to our customers and we're glad that you had a great experience with us. We appreciate your support and hope to see you again soon.

November 11, 2025

Dealership Rating
Employee Rating

Took my truck for oil change and service was great. Glad they offer Saturday service. More

by jh401975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Cook, Jose Favela

Nov 12, 2025

Pedder Nissan responded

Thank you for choosing us for your oil change! We're thrilled to hear you had a great experience and are pleased with our Saturday service option. We appreciate your business and look forward to serving you again in the future.

November 10, 2025

Dealership Rating
Employee Rating

I worked with Sam in the Service Dept. He was very friendly and attentive. He kept me informed the whole time More

by MARIOSOLISMEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Pedder Nissan responded

Thank you for your kind words! Sam takes great pride in providing excellent service and customer satisfaction. We're glad you had a positive experience and we look forward to working with you again in the future.

November 10, 2025

Dealership Rating
Employee Rating

John has always been great! I walked in and said Hi to him, he was getting ready to leave for the day, but he actually stayed to ensure I was taken care of. He's super amazing!! More

by SweetLove4Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Pedder Nissan responded

Thank you for your kind words, we are thrilled to hear that John exceeded your expectations! Our team is dedicated to providing exceptional service, even if it means staying a little longer. We appreciate your support and we hope to see you again soon!

November 09, 2025

Dealership Rating
Employee Rating

As for the dealership. .. I have NO opinion.. Nothing to add: As for the dealership... I have NO opinion.. I bought my 1st brand new truck from them March 29th 2025.. after More

by bill.palmer
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Nov 12, 2025

Pedder Nissan responded

Hi there! We appreciate your feedback and apologize for any lack of communication during your purchase. We have addressed this issue and are committed to providing top-notch service to all of our customers. We hope you'll give us another chance in the future. Thank you!

November 07, 2025

Dealership Rating
Employee Rating

Still have not fixed the challenges I had with my car. Bought from you and still haven’t fixed it. Also you scratched my mirror. More

by None25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Nuno

Nov 12, 2025

Pedder Nissan responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

November 05, 2025

Dealership Rating
Employee Rating

It was good. Little long for 2 little things but ok Service manager was great More

by mattzshawn
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Nov 06, 2025

Pedder Nissan responded

Thank you for taking the time to share your experience! We are glad to hear that our service manager was great in assisting you. We apologize for any inconvenience with the timing and will strive to improve in the future. Your feedback is greatly appreciated!

November 04, 2025

Dealership Rating
Employee Rating

They always take care of our vehicle, John explained the status of our vehicle. After the service, they washed my car for free. Thank you very much More

by AANDRCSERVICES
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Nov 05, 2025

Pedder Nissan responded

Thank you for your kind words, we are thrilled to hear that you had a great experience with us! Our team strives to provide exceptional service and we are glad to hear that John took the time to fully explain the status of your vehicle. We also offer complimentary car washes as a token of appreciation for our valued customers. Thank you for choosing our business, we look forward to serving you again in the future!

...
17
...

Dealership Inventory (236 Vehicles)

new 2026 Nissan Pathfinder car, priced at $36,481
2026 Nissan Pathfinder
new
Gun Metallic exterior
Automatic
Front-wheel Drive
new 2026 Nissan Sentra car
2026 Nissan Sentra
new
Super Black exterior
CVT
Front-wheel Drive
used 2024 Nissan Altima car, priced at $16,680
2024 Nissan Altima
used
Glacier White exterior
CVT
Front-wheel Drive
new 2026 Nissan Sentra car, priced at $22,748
2026 Nissan Sentra
new
Super Black exterior
CVT
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $31,558
2026 Nissan Rogue
new
Pearl exterior
CVT
Front-wheel Drive
new 2026 Nissan Sentra car, priced at $23,091
2026 Nissan Sentra
new
Fresh Powder exterior
CVT
Front-wheel Drive