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John Gordon

Overview Reviews (265) Inventory (257)

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John Gordon

John Gordon | Page 18

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.8

265 Reviews

Overview Reviews (265) Inventory (257)

4.8

265 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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265 Reviews of John Gordon

January 28, 2026

Dealership Rating

Employee Rating

It was a good experience. We will see how everything goes after this service Hopefully there's no issues with the engine We will see how everything goes after this service Hopefully there's no issues with the engine More

by mattzshawn

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

Jan 31, 2026 -

Pedder Nissan responded

We are thrilled to hear that your experience with us was good! We can assure you that we always strive to provide excellent service and we are confident that your engine will have no issues. Thank you for choosing us!

January 28, 2026

Dealership Rating

Employee Rating

The dealership is always clean, and the people are nice and helpful John is great!! and helpful John is great!! More

by Tonisuazo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

Jan 31, 2026 -

Pedder Nissan responded

We're thrilled to hear you had such a positive experience at our dealership! Our team takes pride in providing a clean and friendly environment for our customers. We'll be sure to pass along your kind words to John. Thank you for choosing us!

January 26, 2026

Dealership Rating

Employee Rating

Easy in easy out great peeps except green Bay packers fan he cried to much about bears beating them will be back again I like your dealership he cried to much about bears beating them will be back again I like your dealership More

by gaylasaxton

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Cook, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

Jan 29, 2026 -

Pedder Nissan responded

Thank you for the positive review! We are so glad to hear you had an easy and enjoyable experience at our dealership. Sorry about the Packers fan, but we can't please everyone. We can't wait to have you back again!

January 26, 2026

Dealership Rating

Employee Rating

The instrument panel/ cover replaced. Obviously key components were not checked after service. Returning again Obviously key components were not checked after service. Returning again More

by mamreltub11

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Jan 29, 2026 -

Pedder Nissan responded

Hi there, we apologize for any inconvenience. Our team will thoroughly inspect your instrument panel to ensure everything is properly addressed. Thank you for bringing this to our attention and we are dedicated to making things right.

January 22, 2026

Dealership Rating

Employee Rating

Very nice and professional and offered the services available I always have a good experience going through the service department available I always have a good experience going through the service department More

by ANDREWGORDO16

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 23, 2026 -

Pedder Nissan responded

"Thank you for your kind words! We're thrilled to hear that you had a great experience with our service department. We always strive to provide top-notch services and we're glad we could meet your expectations. Looking forward to seeing you again soon!" #SatisfiedCustomer #ProfessionalService

January 21, 2026

Dealership Rating

Employee Rating

The People are nice and respectful. The work done my the technicians is of high quality. The work done my the technicians is of high quality. More

by swatdawg89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Cook, Aaron Myers, Warren Jones , Tyler Zimmerman, Kevin Morris

Jan 22, 2026 -

Pedder Nissan responded

Thank you for your kind words! Our team takes pride in providing quality work and exceptional customer service. We're so glad you had a positive experience and we look forward to serving you again in the future.

January 20, 2026

Dealership Rating

Employee Rating

Good service I been going to pedder nissan for 10 years customer and I considered the dealer the best nissan dealer on earth customer and I considered the dealer the best nissan dealer on earth More

by campos.selvin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

Jan 22, 2026 -

Pedder Nissan responded

Thank you for your loyalty for the past 10 years! We are so happy to have you as a valued customer at Pedder Nissan. We strive to provide the best service and are honored to be considered the best Nissan dealer on earth by you. See you again soon!

January 19, 2026

Dealership Rating

Employee Rating

Excellent, courteous, knowledgeable, and efficient John Gordon was super helpful, the service experience is always excellent Gordon was super helpful, the service experience is always excellent More

by asalas

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

Jan 21, 2026 -

Pedder Nissan responded

Thank you for your kind words and patronage! We pride ourselves on providing exceptional service and it's great to hear that John went above and beyond to assist you. We look forward to serving you again in the future! #customerfocused #outstanding service

January 19, 2026

Dealership Rating

Employee Rating

Amazing. Great customer service with John every single time. Helpful. Decent timing. Clean space. Efficient Great customer service with John every single time. Helpful. Decent timing. Clean space. Efficient More

by sammywammy119

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

Jan 21, 2026 -

Pedder Nissan responded

Thank you for your kind words! We take pride in providing exceptional customer service and a clean, efficient space. It's always a pleasure to have you as our valued customer and we look forward to continuing to serve you with the same level of care.

January 18, 2026

Dealership Rating

Employee Rating

Helpful. He misunderstood what I said and didn't do the tire rotation ?? Unfortunately, now I have to go back to get it done and that wastes more of my time.. He misunderstood what I said and didn't do the tire rotation ?? Unfortunately, now I have to go back to get it done and that wastes more of my time... that's frustrating! More

by Iv.thequeenb

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: John Gordon

Jan 20, 2026 -

Pedder Nissan responded

We apologize for the misunderstanding and inconvenience. Customer satisfaction is our top priority, and we will make sure to properly rotate your tires during your next visit. Thank you for bringing this to our attention.

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