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John Gordon
John Gordon at Pedder Nissan

John Gordon | Page 16

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.8
236 Reviews
4.8

236 Reviews

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236 Reviews of John Gordon

January 18, 2026

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Employee Rating

Helpful. He misunderstood what I said and didn't do the tire rotation ?? Unfortunately, now I have to go back to get it done and that wastes more of my time.. More

by Iv.thequeenb
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 20, 2026

Pedder Nissan responded

We apologize for the misunderstanding and inconvenience. Customer satisfaction is our top priority, and we will make sure to properly rotate your tires during your next visit. Thank you for bringing this to our attention.

January 17, 2026

Dealership Rating
Employee Rating

The worst service manager 15000 miles on tires and they do the service tires shot More

by sgates1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Cook, Warren Jones, Sam Nuno , Jose Favela, Kayla Nevarez, Gregg Velasco

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Jan 20, 2026

Pedder Nissan responded

I apologize for your negative experience with our service manager. We will investigate the issue with your tires and work to resolve it promptly. Thank you for bringing this to our attention.

January 16, 2026

Dealership Rating
Employee Rating

Very concern and sympathetic Took the time to understand my issue and concern and offered to go beyond his duties More

by Islangirl72
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 20, 2026

Pedder Nissan responded

Thank you for taking the time to share your experience with us. We are glad to hear that we were able to offer you support and help in any way that we can. Our team always goes above and beyond to ensure our customers' satisfaction. Thank you for choosing us as your trusted business partner.

January 15, 2026

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Employee Rating

The salesman and sales manager were pleasant and friendly, both Michael and Jim were great More

by MARKKORANDO
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 17, 2026

Pedder Nissan responded

Thank you so much for your positive feedback! We strive to provide excellent customer service and we are so glad that Michael and Jim were able to assist you with your purchase. We appreciate your business and hope to see you again soon!

January 15, 2026

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Employee Rating

I go to Pedder Nissan because the service is always fast, friendly,professional and trustworthy More

by Marla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2026

Pedder Nissan responded

Thank you for your kind review! We strive to provide the best service to our customers and we are happy to hear that we have met your expectations. Your continued trust in us means the world to us. See you at your next service appointment! #PedderNissan #Fast #Friendly #Professional #Trustworthy

January 13, 2026

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Employee Rating

Oil change was quick and easy. John was very friendly. All the spam calls and texts I've gotten since then is ridiculous! More

by MISSAMBERR
Recommend Dealer
No

Other Employees Tagged: John Gordon

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Jan 14, 2026

Pedder Nissan responded

Thank you for your review! We're glad to hear that your oil change experience was quick and easy. We apologize for the spam calls and texts and are working to address this issue.

January 12, 2026

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Employee Rating

The dealership has always been good with their services. John Gordon is great and I appreciate all he does for me. More

by RUTHIEGAX
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 14, 2026

Pedder Nissan responded

Thank you for trusting us with your vehicle's needs! We're thankful to have the opportunity to work with wonderful customers like you. And we'll be sure to pass along your kind words to John. Thank you!

January 11, 2026

Dealership Rating
Employee Rating

Post purchasing customer service needs to improve from the sales team. Communication definitely needs to be better for both the sales team and service dept. I’ve made more attempts to reach out to the de More

by vivsmailbx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zenia Alberto, Ty Vance, I would give 3 stars

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Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback. We apologize for any inconvenience you experienced with our sales and service teams. We strive to provide excellent customer service and will work on improving our communication in the future. Your loyalty is important to us and we hope to have the opportunity to make it up to you.

January 10, 2026

Dealership Rating
Employee Rating

They work great as a team. They are helpful in informing us of needed services. More

by Lorrainemagpiong2
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

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Jan 13, 2026

Pedder Nissan responded

Thank you for your positive review! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations. We look forward to continuing to serve you and informing you of any necessary services.

January 10, 2026

Dealership Rating
Employee Rating

John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gutierrez, Brian Cook, Jose Cardoso, Warren Jones, Sam Nuno , Zenia Alberto, Jose Favela, Kayla Nevarez, Gregg Velasco

Print
Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

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