John Grosso | Page 10

Everytime i come in granpa greets me ( not my real grandpa) ive been coming in for 12 years! And always get greeted by name from john grasso hes so caring always asked how i am and even rbers if i hav grandpa) ive been coming in for 12 years! And always get greeted by name from john grasso hes so caring always asked how i am and even rbers if i have had surgery or i was ill. More

Report | Print

I have been a customer of yours since my first purchase of a 2003 Elantra. I have been very satisfied with the service I get from your dealership. Your sales people have always been very helpful and know t of a 2003 Elantra. I have been very satisfied with the service I get from your dealership. Your sales people have always been very helpful and know the product. I will continue using this dealership in the future and recommend you to others. More

Report | Print

Brought my new Equus in for a TPMS light issue and it was resolved appropriately. John was very informative and a pleasure to do business with. I will always ask to work with him! resolved appropriately. John was very informative and a pleasure to do business with. I will always ask to work with him! More

Report | Print

I cannot say enough about this dealership. From my first dealing with them when I bought my Sante Fe, and for the past 12+ years, I have received excellent service by courteous and knowledgeable people. Any dealing with them when I bought my Sante Fe, and for the past 12+ years, I have received excellent service by courteous and knowledgeable people. Any problem I ever had with my vehicle was taken care of promptly, and I would (and do) recommend this dealership to everyone. More

Report | Print

This was a continual comedy of errors. I dropped off my car on Wed evening for a service app't for Thursday. I then got a call from someone (not John) at 3:00 on Thurs that the car wouldn't be ready. The car on Wed evening for a service app't for Thursday. I then got a call from someone (not John) at 3:00 on Thurs that the car wouldn't be ready. The person couldn't give me an explanation as to why, nor was there the offer of a loaner car for Friday. So, I had to make arrangements for a car for work on Friday. Then, John Grasso called me on Friday to advise me that to replace a fuel sensor would cost me $ 1250. THAT's an outrageous price. I've had issues before where I thought the dealer was high priced, but the vehicle was in warranty and felt it best to stay at the dealer for the work so there could be no question if a warranty issue came up. Now, because I had 75,000 miles on the car, I'm told it's out of warranty and the quote stands as it is. I have two Santa Fe's in my driveway. And I can guarantee I will not go back to Atlantic Hyundai when I purchase another car. And I probably won't be looking at a Hyundai if this is was it will cost for service. More

Report | Print

Disappointed, Considering the fact I bought my car on October 22,2012 and had to take car in for service on December 14th,2012 I am less than happy. I called service dept on December 10,2012 explained th October 22,2012 and had to take car in for service on December 14th,2012 I am less than happy. I called service dept on December 10,2012 explained that the right rear seat warmer button was not working. I drop my car off to find out the gas cap has also been recalled. After your service department had my car for two hours I get a phone call saying we fixed the gas cap but we cant fix your car we don't have the part, we need to order it. you will have to come back when part is in. The whole idea of buying a new car was so I wouldnt have to worry about anything. I work 12 hour shifts and it is difficult for me to just stop working to drop off my car for service which is not completed. This is my fourth hyundai I've bought from Atlantic. I expect better service, especially when I call on Monday and tell you exactly what is wrong with the car. Don't you check to see if you have parts in stock. I have owned a Hyundai Excel gls excellent car, Hyundai scoupe piece garbage but I still believed in Hyundai. Bought a Hyundai santa fe 2004 excellent still have the vehicle. I hope this Santa Fe is not going down the same path as the Scoupe. Hope the part to my car comes in soon I need a seat warmer in December not April!!!!! More

Report | Print

Excellent one-on-one explanation of what was done to find the problem. Didn't have me sitting and wondering what,if anything,is or is not being done to the car. the problem. Didn't have me sitting and wondering what,if anything,is or is not being done to the car. More

Report | Print

Everyone is pleasant and welcoming from drop-off to pick up. John kept me apprised every step of the way, offering options with estimates. There was no pressure, no gimmicks, and he was sure to apply all di up. John kept me apprised every step of the way, offering options with estimates. There was no pressure, no gimmicks, and he was sure to apply all discounts without question. I am a repeat customer, both for sales and service, and this team is outstanding. Thanks. More

Report | Print

Brian Murphy and John Grosso are the ones that I go to for my car service needs. Both represents Atlantic Hyundai, professionals who goes beyond the norm for their customers. I found them always to be ple for my car service needs. Both represents Atlantic Hyundai, professionals who goes beyond the norm for their customers. I found them always to be pleasant, polite and courteous. They far exceeds what anyone could expect in an employee. It is such a joy to do business with a person of their caliber. A great asset to Atlantic Hyundai! I want to acknowledge their superiors my most enjoyable experience. More

Report | Print