John Grosso | Page 6

John Grosso, great service I needed an oil change and normally need to make an appointment because I don't live near by, however I was in the area so I took a chance and stopped I needed an oil change and normally need to make an appointment because I don't live near by, however I was in the area so I took a chance and stopped in. John said they could do the service. I went into the waiting area and got a complimentary coffee, and settled in for a "wait" well the joke was on me because they came to tell me the car was ready and I hadn't even finished my coffee. Fantastic! (I gave the price of the service a "Fair" rating because when I got home there was a coupon in the mail for service from Atlantic In my mailbox. if they mailed a coupon, the computer would have know, they should have given me the discount automatically) More

Report | Print

Crooks and Thieves!!!!! The worst dealer ever!! I would give it zero stars, if we could. We went there for a free car inspection and an oil change and ended up with a timing The worst dealer ever!! I would give it zero stars, if we could. We went there for a free car inspection and an oil change and ended up with a timing belt change, brakes replaced,belts replaced, service plan and plus some!! To top it off, we got charged for the inspection and they did not change the oil. The lying crooks and thieves tricked my very young son into all of these repairs. The car only had 57000 miles on it which is way to early for a timing belt and the brake pads had over 60% left. They also changed the rotors instead of cutting them!! My wife name was on the list as owner, so they should have contacted her before any repairs. We are in the process of suing them and has contact the state and other agencies!! BEWARE of them!!!!!!!!!! More

Report | Print

Excellent service department JOHN G IN SERVICE IS EXCELLENT I TRULY AM SO PLEASED TO WORK WITH JOHN G HAVING JOHN ON YOUR SERVICE TEAM IS AMAZING THANK YOU JOHN FOR YOUR HELP AND JOHN G IN SERVICE IS EXCELLENT I TRULY AM SO PLEASED TO WORK WITH JOHN G HAVING JOHN ON YOUR SERVICE TEAM IS AMAZING THANK YOU JOHN FOR YOUR HELP AND REALLY CARING ABOUT YOUR CUSTOMERS More

Report | Print

Excellent service department at Atlantic Hyundai John Grosso has excellent customer service skills. He handled my car and I very well. He gave me an accurate time on when it should be ready. My car w John Grosso has excellent customer service skills. He handled my car and I very well. He gave me an accurate time on when it should be ready. My car was done before the given time, so fast and curtious service was given. Thank you, John and Atlantic Hyundai More

Report | Print

top notch in all areas I have bought 4 vehicles from Bob Wasilko . starting with a 2004 elantro then 2010 sonata then a 2013 tuscon and now haqve a 2016 tuscon . Happy with I have bought 4 vehicles from Bob Wasilko . starting with a 2004 elantro then 2010 sonata then a 2013 tuscon and now haqve a 2016 tuscon . Happy with all of them .Bob has always been great . John grosso has always handled service verry well .Chris sales manager has also been helpful . love them all . More

Report | Print

jacobson 2016 Very good from start to finish. I would go back again for sure my salesman was great and had most of my deal done by the time I got to the dealership Very good from start to finish. I would go back again for sure my salesman was great and had most of my deal done by the time I got to the dealership More

by pjacobson9774 Verified Customer Verified Customer

Report | Print

Great sevice Great service. Very helpful and Curtious. I would recommend a friend to buy a vehicle from you guys. I love my vehicle. I would buy another vehicle f Great service. Very helpful and Curtious. I would recommend a friend to buy a vehicle from you guys. I love my vehicle. I would buy another vehicle from you people. More

by bstuart38 Verified Customer Verified Customer

Report | Print

SERVICE REVIEW John GROSSO AND TEAM PERFORM TO MY EXPECTATIONS WITH EQUUS SERVICE. ALL WORK NEEDED IS COMPLETED ON TIME AND THE CAR IS RETURNED WASHED PUNCTUALLY AS John GROSSO AND TEAM PERFORM TO MY EXPECTATIONS WITH EQUUS SERVICE. ALL WORK NEEDED IS COMPLETED ON TIME AND THE CAR IS RETURNED WASHED PUNCTUALLY AS PROMISED More

Report | Print

Great service experience! Service writer John Grosso always makes sure my service visits are handled professionally and quickly. From the initial greeting to final pickup, John Service writer John Grosso always makes sure my service visits are handled professionally and quickly. From the initial greeting to final pickup, John makes sure that I am treated properly as a customer. Even though I had two repairs that needed to be done, John made sure the repairs were completed correctly and returned my car to me sooner than promised. Great job! Tim Turnbull was personally greeting people as the doors open for service that morning and also answered my question about Atlantic's complimentary car wash service (for my other car, a Nissan) with a free coupon! These are two people who provide the type of service that has given me the confidence to buy four Hyundais and a Nissan from Atlantic Automall. Great job! More

Report | Print

Fast oil changes and everyone's so nice I have been dealing with Atlantic Hyundai since "2011" when I leased my first "2011" Sonata Limited which I loved. I now have a "2014" Santa Fa. Turbo I have been dealing with Atlantic Hyundai since "2011" when I leased my first "2011" Sonata Limited which I loved. I now have a "2014" Santa Fa. Turbo I delt with Al Levinger in sales he did his best to get me what I wanted. Tim Turnbull is great I'm so glad to see him as a manager in the Service Department he helped me with my car when I was having problems and he was a tech. I know that he knows what's to do and he is very understanding as a manager. John Grosso has been my service adviser since day one and is a pleasure to deal with. My only issue is the price of the service menu for each 7,000, 15,000 & 30,000 miles it's crazy I'm not paying $600.00 for 30,000 mile check up when my husband checks my brakes changes my filters and fluids that's insane and it's not anyone that is listed here they don't set the prices it's the dealerships price nothing that they can do about it. That's my only complaint. Everyone is great to work with. More

Report | Print